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Forum Posts

Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

298043 Views

96 replies

88 likes

  • 298043 Views
  • 96 replies
  • 88 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

162000 Views

235 replies

44 likes

  • 162000 Views
  • 235 replies
  • 44 likes

Superuser Contribution I cant delete a segment from my library

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am currently having an issue with deleting segments on the spotify podcasters app. This has...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am cu...

MihailY

Moderator

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution No content will play in desktop Spotify

Spotify Desktop does not work, no songs will play, even when I download songs to be able to play locally I get the message that "spotify can't play this song right now." I have repeatedly downloaded the latest version, my operating system (Windows) i...

Casual Listener

Spotify Desktop does not work, no songs will play, even when I download songs to be able to play locally I get the message that "spotify can't play this song right now." I have repeatedly downloaded ...

Lyubka

Moderator

779 Views

3 replies

0 likes

  • 779 Views
  • 3 replies
  • 0 likes

Can’t search songs and artists in liked songs

PlanPremiumCountryPolandDevice iPhone SEOperating System(iOS 16.1.1 My Question or IssueFor many years I have collected many songs in „liked songs” in my library. Some time ago I noticed that there is no longer a search option in the songs I liked. I...

Visitor

  Plan Premium Country Poland Device  iPhone SE Operating System (iOS 16.1.1   My Question or Issue For many years I have collected many songs in „liked songs” in my library...

tbsmith

Newbie

655 Views

3 replies

1 likes

  • 655 Views
  • 3 replies
  • 1 likes

Solved!! Shufle a playlist without recomended songs

How do I shuffle play a saved playlist without recommended songs added???PlanPremium - I'm paying for this!CountryUsaDeviceAndroidOperating SystemJust a phone

Newbie

How do I shuffle play a saved playlist without recommended songs added??? Plan Premium - I'm paying for this! Country Usa Device Android Operating System Just a phone  

Taylith

Community Legend

2042 Views

1 replies

1 likes

  • 2042 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcasts Hosted by Spotify (Megaphone) Will Not Play

PlanPremiumCountryUnited StatesOperating SystemAndroid AND Windows 11TroubleshootingApp updated, cache & data deleted, hard restart, phone restartTimeOngoing for weeksIssueEntire libraries of certain podcasts will not play. Thus far it seems exclusiv...

Casual Listener

Plan Premium Country United States Operating System Android AND Windows 11 Troubleshooting App updated, cache & data deleted, hard restart, phone restart Time Ongoing for weeks Issue E...

MihailY

Moderator

681 Views

3 replies

0 likes

  • 681 Views
  • 3 replies
  • 0 likes

Adding song to multiple playlists option lost

I used to be able to add a single song to multiple playlists at once, it was a feature I loved. Today, it disappeared and I really want it back, I was only able to use this feature for about a week, I loved it so much. Is there a way to get that opti...

Casual Listener

I used to be able to add a single song to multiple playlists at once, it was a feature I loved. Today, it disappeared and I really want it back, I was only able to use this feature for about a week, ...

eley4479

Newbie

1005 Views

4 replies

4 likes

  • 1005 Views
  • 4 replies
  • 4 likes

Superuser Contribution SWIPE RIGHT TO QUEUE A SONG

Spotify should reimplement the feature to swipe right to queue a song/swipe left to save a song!!!! Why is it only available on playlists and not in the Liked Songs playlist??? There’s no reason for the feature to not be available for use throughout ...

Casual Listener

Spotify should reimplement the feature to swipe right to queue a song/swipe left to save a song!!!! Why is it only available on playlists and not in the Liked Songs playlist??? There’s no reason for ...

AleBurzio

Casual Listener

4151 Views

5 replies

3 likes

  • 4151 Views
  • 5 replies
  • 3 likes

Superuser Contribution Playlist order was changed by Spotify permanently

PlanPremiumCountryPolandDeviceAllOperating SystemAllMy Question or IssueSince there is this constant bug with the way playlist is "shuffled" (always starting from the same song - obviously, right? ;).I've tried the good-ol "copy the playlist and dele...

Music Fan

Plan Premium Country Poland Device All Operating System All My Question or Issue Since there is this constant bug with the way playlist is "shuffled" (always starting from the same song - ob...

Alex

Spotify Legend

626 Views

1 replies

0 likes

Library
playlist
shuffler
  • 626 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists Order in Spotify for Android Auto and Web App Stuck in Custom Sort

Issue:Ever since early March, the playlists in Spotify for Android Auto, the Web App, and Samsung TV are all stuck in the Custom sort order even if I have the desktop and Android versions sorted by Date Added; this occurs across all of my playlists. ...

Roadie

Issue: Ever since early March, the playlists in Spotify for Android Auto, the Web App, and Samsung TV are all stuck in the Custom sort order even if I have the desktop and Android versions sorted by...

Lyubka

Moderator

3407 Views

8 replies

3 likes

Android auto playlist order
playlist bug
playlist sorting
Playlist Stuck on Custom
  • 3407 Views
  • 8 replies
  • 3 likes

Remove songs

It does not work to remove songs from my playlist

Visitor

It does not work to remove songs from my playlist

Amay

Spotify Star

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes

Can't stop Spotify from adding suggestions to my playlist.

PlanPremiumCountryMexicoDeviceAllOperating SystemAllMy Question or IssueI am a Premium with playlist with over 100 songs and Spotify keeps adding suggested songs when I don't want them. How can I avoid Spotify ruining my groove by adding sugggested s...

Visitor

Plan Premium Country Mexico Device All Operating System All My Question or Issue I am a Premium with playlist with over 100 songs and Spotify keeps adding suggested songs when I don't want t...

Billy-J

Spotify Star

365 Views

1 replies

1 likes

  • 365 Views
  • 1 replies
  • 1 likes

Unable to download music

So I made some songs and I wanted to sync my phone to my computer so I can download the songs on my computer to my phone so I can listen to them through my phone but it keeps downloading only like 12 songs from them and I have 116 songs I made so idk...

Visitor

So I made some songs and I wanted to sync my phone to my computer so I can download the songs on my computer to my phone so I can listen to them through my phone but it keeps downloading only like 12...

Billy-J

Spotify Star

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

How to get count by artist

PlanPremiumDeviceAllOperating SystemAll My Question or IssueSpotify used to have the option to see all artists that you've liked music for, which you could then sort by 'count', showing how many songs by each artist you've liked. Now, there doesn't s...

Newbie

Plan Premium Device All Operating System All   My Question or Issue Spotify used to have the option to see all artists that you've liked music for, which you could then sort by 'count', ...

MauriceMV

Spotify Star

1137 Views

1 replies

0 likes

  • 1137 Views
  • 1 replies
  • 0 likes

Mixes not changing at all since 7/28

So apparently I used to have an issue like this during the beginning of the year when my daily mixes weren't changing. Apparently, not only are my daily mixes not changing, but also my artist mixes, my mood mixes and my genre mixes as well. I tried l...

Music Fan

So apparently I used to have an issue like this during the beginning of the year when my daily mixes weren't changing. Apparently, not only are my daily mixes not changing, but also my artist mixes, ...

RansomGhost

Music Fan

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Folders under playlist or playlist under folders?

PlanPremium CountryAustralia DeviceIphone Operating SystemWindows 11 My Question or IssueI am wondering if anyone knows of an option to either add a folder under a playlist, or a playlist under a folder, similar to how you would in windows explorer. ...

Newbie

Plan Premium   Country Australia   Device Iphone   Operating System Windows 11   My Question or Issue I am wondering if anyone knows of an option to either add a fold...

Yordan

Moderator

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps playing songs I don't know

PlanPremiumCountryRomaniaDeviceSamsung phone, laptop & personal computerOperating SystemAndroid & Windows 10 My Question or IssueI am trying to listen to playlists I made/my ”Liked Songs” playlist - this means I want to listen to certain songs - howe...

Regular

Plan Premium Country Romania Device Samsung phone, laptop & personal computer Operating System Android & Windows 10   My Question or Issue I am trying to listen to playlists I ...

Alex

Spotify Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Spotify Adding Random Podcasts to My Playlists

Premium, USA My Question or IssueTwice now in the past couple of weeks, Spotify has added random podcasts to my playlists. These are not podcasts I have ever heard of, listened to, subscribed to or followed. I have spent a lot of time building my pla...

Regular

Premium, USA   My Question or Issue Twice now in the past couple of weeks, Spotify has added random podcasts to my playlists.  These are not podcasts I have ever heard of, listened to, s...

HeyBlondie

Music Fan

720 Views

2 replies

1 likes

  • 720 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Discover weekly playlist not working

PlanPremiumCountryItalyDeviceiPhone 13 ProOperating System16.6 My Question or IssueMy Discover weekly playlist does not load at all when i try to open it.

Regular

Plan Premium Country Italy Device iPhone 13 Pro Operating System 16.6   My Question or Issue My Discover weekly playlist does not load at all when i try to open it.

mauroficorella

Regular

1267 Views

7 replies

0 likes

  • 1267 Views
  • 7 replies
  • 0 likes

Superuser Contribution Enhanced turned off, but songs still being added

PlanPremiumCountryUnited StatesDeviceCustom-built desktopOperating SystemWindows 10 My Question or IssueWhen I open spotify on my computer, it instantly adds like two dozen songs to one of my playlists. The "Date Added" for all these songs will say s...

Newbie

Plan Premium Country United States Device Custom-built desktop Operating System Windows 10   My Question or Issue When I open spotify on my computer, it instantly adds like two dozen s...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes