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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

299616 Views

96 replies

90 likes

  • 299616 Views
  • 96 replies
  • 90 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

163549 Views

235 replies

44 likes

  • 163549 Views
  • 235 replies
  • 44 likes

Adding song to multiple playlists option lost

I used to be able to add a single song to multiple playlists at once, it was a feature I loved. Today, it disappeared and I really want it back, I was only able to use this feature for about a week, I loved it so much. Is there a way to get that opti...

Casual Listener

I used to be able to add a single song to multiple playlists at once, it was a feature I loved. Today, it disappeared and I really want it back, I was only able to use this feature for about a week, ...

eley4479

Newbie

1007 Views

4 replies

4 likes

  • 1007 Views
  • 4 replies
  • 4 likes

Solved!! Adding both an album and it's songs in favorites??

PlanPremiumCountryUSDeviceAnyOperating SystemAny My Question or IssueOkay so I have searched and looked far and wide to an answer to this question. It may be my terminology is off so I apologize if this has already been answered. My question is.... W...

Casual Listener

Plan Premium Country US Device Any Operating System Any   My Question or Issue Okay so I have searched and looked far and wide to an answer to this question. It may be my terminology i...

Francescooboss

Newbie

9180 Views

7 replies

0 likes

  • 9180 Views
  • 7 replies
  • 0 likes

Superuser Contribution a random song keeps playing half way through other songs.

Half way through listening to a song, a random song called Shooting Star by XG kicks in. It is happening on my laptop and mobile literally every 10 minutes. The song is not on my playlist and I nor would I ever choose it to be. How do I stop this? Se...

Visitor

Half way through listening to a song, a random song called Shooting Star by XG kicks in. It is happening on my laptop and mobile literally every 10 minutes. The song is not on my playlist and I nor w...

Vasil

Moderator

455 Views

3 replies

2 likes

  • 455 Views
  • 3 replies
  • 2 likes

i CANNOT ALPHABETIZE MY LOVED SONGS!

I use to have my loved songs (favorites) alphabetized but now they are scattered.

Visitor

I use to have my loved songs (favorites) alphabetized but now they are scattered.

kaworu_bloodpaw

Roadie

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlists not showing up in library

my playlists will not show up in my library, if i select “playlists” and then “by me” only one thing appears on screen, a folder. if i tap that folder it takes me to the same window, and that goes on and on. if i go to my profile, my playlists do sho...

Casual Listener

my playlists will not show up in my library, if i select “playlists” and then “by me” only one thing appears on screen, a folder. if i tap that folder it takes me to the same window, and that goes on...

Lyubka

Moderator

746 Views

3 replies

0 likes

  • 746 Views
  • 3 replies
  • 0 likes

Superuser Contribution Need to group albums by artist in library on Spotify

PlanFreeCountryUnited StatesDeviceWindowsOperating SystemWindows 11My Question or IssueI just registered for Spotify today, and I am considering a switch from Apple Music. However, after adding a few albums and artists to my library, I am not seeing ...

Casual Listener

Plan Free Country United States Device Windows Operating System Windows 11 My Question or Issue I just registered for Spotify today, and I am considering a switch from Apple Music. However, ...

SpotOnMusic

Casual Listener

562 Views

2 replies

0 likes

  • 562 Views
  • 2 replies
  • 0 likes

Songs in blend playlist aren't being added by me

I created a blend playlist with my friends but now none of the songs that are being added are being added by me. There's 2 songs on the playlist that I share with my friends otherwise nothing else is added by me. All of my friends have multiple songs...

Newbie

I created a blend playlist with my friends but now none of the songs that are being added are being added by me. There's 2 songs on the playlist that I share with my friends otherwise nothing else is...

Taylith

Community Legend

467 Views

1 replies

1 likes

  • 467 Views
  • 1 replies
  • 1 likes

Superuser Contribution Private session not working

Tracks played during private session, become visible in „recently played” and affect discover weekly/release radar. Those playlist become useless

Newbie

Tracks played during private session, become visible in „recently played” and affect discover weekly/release radar. Those playlist become useless

Joan

Moderator

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Keep getting recommended the same songs

Why does Spotify keep recommending me the exact same songs in my recommended tab. nearly every single song on the recommended tab has already been suggested to me many times before and i've only had this account for a week. Is there any way I can sto...

Visitor

Why does Spotify keep recommending me the exact same songs in my recommended tab. nearly every single song on the recommended tab has already been suggested to me many times before and i've only had ...

dec35

Visitor

35798 Views

46 replies

11 likes

  • 35798 Views
  • 46 replies
  • 11 likes

music

PlanFreeCountryswedenOperating SystemWindows 10 My Question or Issueso I was lisening to undertale music and then I was starting to lisen to my music list and then undertale music started playing and so I went to a new list and the same thing happene...

Newbie

  Plan Free Country sweden Operating System Windows 10   My Question or Issue so I was lisening to undertale music and then I was starting to lisen to my music list and then undert...

kaworu_bloodpaw

Roadie

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do I make my liked songs into a playlist on chromebook?

I've seen things all over for it but it only works for mac and windows. I've seen nothing about chrome OS/chromebooks

Casual Listener

I've seen things all over for it but it only works for mac and windows. I've seen nothing about chrome OS/chromebooks

Ivelina

Moderator

2019 Views

4 replies

0 likes

  • 2019 Views
  • 4 replies
  • 0 likes

Just want one playlist.

I just want one playlist on my account, but it keeps bringing back others every now and then. Even after I delete them.

Casual Listener

I just want one playlist on my account, but it keeps bringing back others every now and then. Even after I delete them.

Amay

Spotify Star

395 Views

3 replies

0 likes

  • 395 Views
  • 3 replies
  • 0 likes

Superuser Contribution Un álbum está mal subido

El álbum Canciones urgentes del artista Silvio Rodríguez, está mal subido a la plataforma ya que las primeras canciones solo tienen una duración de 50 segundos, temas como Sueño de una noche de verano, Causas y Azares, Cómo esperando abril, solo se r...

Visitor

El álbum Canciones urgentes del artista Silvio Rodríguez, está mal subido a la plataforma ya que las primeras canciones solo tienen una duración de 50 segundos, temas como Sueño de una noche de veran...

Lyubka

Moderator

251 Views

1 replies

0 likes

  • 251 Views
  • 1 replies
  • 0 likes

can i recover a playlist i deleted from past 90 days ago?

i deleted a playlist a few months ago. i went to the playlist recovery page and i couldn’t find it. has it been permanently deleted?

Casual Listener

i deleted a playlist a few months ago. i went to the playlist recovery page and i couldn’t find it. has it been permanently deleted?

gabbygonzales

Casual Listener

663 Views

2 replies

1 likes

  • 663 Views
  • 2 replies
  • 1 likes

Superuser Contribution i cannot download a playlist to a new device, a Swimbuds device .

new swimbuds bone conduction underwater audio. I have a spotify playlist. How do I download the playlist to my computer although it is in my library, and then download to my device--the swimbuds.

Visitor

new swimbuds bone conduction underwater audio. I have a spotify playlist. How do I download the playlist to my computer although it is in my library, and then download to my device--the swimbuds.

sfwinger

Visitor

1192 Views

2 replies

0 likes

  • 1192 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iOS][Your Library] Custom “Sort by” Ability

I enjoy the feature on desktop to custom organize all the playlists in my library. On mobile, there is no feature for this. I can only organize playlists by recents, recently added, alphabetical, or creator. I can temporarily organize songs by “playl...

Newbie

I enjoy the feature on desktop to custom organize all the playlists in my library. On mobile, there is no feature for this. I can only organize playlists by recents, recently added, alphabetical, or ...

Yordan

Moderator

335 Views

1 replies

0 likes

iOS
Your Library
  • 335 Views
  • 1 replies
  • 0 likes

Library has disappeared as I’ve changed from free to duo

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Taylith

Community Legend

332 Views

3 replies

1 likes

  • 332 Views
  • 3 replies
  • 1 likes