Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
Why is there a limit on pins? Keeping playlist organised is hard enough with no directory filing system. Please unlimit pins
Why is there a limit on pins? Keeping playlist organised is hard enough with no directory filing system. Please unlimit pins
Regular
1623 Views
3 replies
30 likes
PlanPremiumCountryThe NetherlandsDeviceLaptopOperating SystemWindows 11 My Question or IssueIn my daily mix I get news bulletin's that have ads in the beginning. I have a premium account why is this a thing? I cant report the clip or make it not show...
Plan Premium Country The Netherlands Device Laptop Operating System Windows 11 My Question or Issue In my daily mix I get news bulletin's that have ads in the beginning. I have a pre...
Moderator
410 Views
1 replies
0 likes
I don’t understand how Spotify doesn’t have this if you have repeat on why do you have to keep adding songs to the queue why does it leave the queue after being played.I should be able to listen to it again without adding the song to the queue again
I don’t understand how Spotify doesn’t have this if you have repeat on why do you have to keep adding songs to the queue why does it leave the queue after being played. I should be able to li...
Newbie
15566 Views
10 replies
5 likes
PlanPremiumCountry Deviceiphone SEOperating SystemIOS 16.1.1. My Question or IssueWhen I swipe to queue a song in my playlist it doesn't queue the song I swiped to queue. If I have let it play multiple songs, it seems to queue the song that I played ...
Plan Premium Country Device iphone SE Operating System IOS 16.1.1. My Question or Issue When I swipe to queue a song in my playlist it doesn't queue the song I swiped to queue...
Spotify Star
523 Views
1 replies
3 likes
Plan family (premium)Free/PremiumCountry UK Device iPad(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System iOS(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a song, “Blessed Assurance” by Cici Winans in my liked s...
Plan family (premium) Free/Premium Country UK Device iPad (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System iOS (iOS 10, Android Oreo, Windows 10,etc.) ...
Moderator
282 Views
1 replies
1 likes
PlanPremiumCountryNorwayDeviceSony Xperia 10 III My Question or IssueHello. I was playing music from my own playlist and suddenly my playlist was not sorted right, I couldn't search for a song in it, and it said that it was my and Spotify's playlist ...
Plan Premium Country Norway Device Sony Xperia 10 III My Question or Issue Hello. I was playing music from my own playlist and suddenly my playlist was not sorted right, I coul...
Newbie
683 Views
2 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiPhone 8 and MacOS Operating System(iOS 16) My Question or Issue When playing a song from a local file on my iPhone, the artwork does not appear, instead showing a grey box with the note icon in the middle. Howev...
Plan Premium Country United Kingdom Device iPhone 8 and MacOS Operating System (iOS 16) My Question or Issue When playing a song from a local file on my iPhone, the art...
Community Legend
3235 Views
1 replies
1 likes
PlanPremiumCountryPakistanDeviceLenovo Ideapad Flex 5/Pixel 4XLOperating SystemWindows 11/Android 13 My Question or IssueI am able to download mp3 files on my phone that have been added locally to playlists from my laptop. However, if I add my own au...
Plan Premium Country Pakistan Device Lenovo Ideapad Flex 5/Pixel 4XL Operating System Windows 11/Android 13 My Question or Issue I am able to download mp3 files on my phone that have...
Community Legend
713 Views
1 replies
1 likes
Plan PremiumCountry USA Device Samsung Galaxy S22(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android version 1e(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I delete voicemail out of the "local files" on S...
Plan Premium Country USA Device Samsung Galaxy S22 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android version 1e (iOS 10, Android Oreo, Windows 10,etc...
Community Legend
1079 Views
3 replies
1 likes
PlanFreeCountryIrelandDeviceHP Notebook (laptop)Operating SystemWindows 10 My Question or IssueI am unable to view any of the tabs in Your Library without getting the "Something went wrong" error message but for some reason the Playlists tab loads wi...
Plan Free Country Ireland Device HP Notebook (laptop) Operating System Windows 10 My Question or Issue I am unable to view any of the tabs in Your Library without getting the "Someth...
Moderator
419 Views
3 replies
0 likes
I noticed that whenever I try to save a playlist to my library, I get an error message. I tried several methods to bypass this (using the browser and app, and the only one that worked was removing other playlists from my library. Saving songs and alb...
I noticed that whenever I try to save a playlist to my library, I get an error message. I tried several methods to bypass this (using the browser and app, and the only one that worked was remov...
Community Legend
3169 Views
1 replies
2 likes
The quene is broken. When I swipe to quene a song, a different song plays. Also, it is beyond ridiculous that there is no where to talk to someone about this
The quene is broken. When I swipe to quene a song, a different song plays. Also, it is beyond ridiculous that there is no where to talk to someone about this 😭😭😭😭
210 Views
0 replies
0 likes
Ads stoops music and doesn’t continue
Ads stoops music and doesn’t continue
Spotify Star
283 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceiPhone 14 and Lenovo ThinkPadOperating SystemiOS 16.3.1 and Windows 11 Pro My Question or IssueI sometimes listen to Spotify on my laptop using the Spotify app and sometimes on my iPhone. I listen to one playlist on one devi...
Plan Premium Country US Device iPhone 14 and Lenovo ThinkPad Operating System iOS 16.3.1 and Windows 11 Pro My Question or Issue I sometimes listen to Spotify on my laptop using the ...
Newbie
967 Views
4 replies
2 likes
PlanPremiumCountryUSDeviceMacbook Pro 2021Operating System13.3.1 I cannot play my "Liked Songs" playlist. When I try, I get this message: "Spotify can't play this right now. If you have the file on your computer you can import it." I looked it up, di...
Plan Premium Country US Device Macbook Pro 2021 Operating System 13.3.1 I cannot play my "Liked Songs" playlist. When I try, I get this message: "Spotify can't play this right ...
Spotify Legend
227 Views
1 replies
0 likes
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar improves navigation and makes it easier and faster to collect and retrieve all types of content, bringing new features to desktop that y...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar improves navigation and makes it easier and faster to collect and retriev...
Casual Listener
219067 Views
1045 replies
41 likes
There are some artists I just do not like and wish I could block them in any song that they are featured on. Let’s make it happen for paid subscribers (subscriptions) only. I wouldn’t mind paying an extra $3 to $5 dollars a month to have it as a opti...
There are some artists I just do not like and wish I could block them in any song that they are featured on. Let’s make it happen for paid subscribers (subscriptions) only. I wouldn’t mind paying an ...
Moderator
360 Views
1 replies
0 likes
My main spotify playlist isn't showing up on the main page of spotify or in my library. Even though I made it
My main spotify playlist isn't showing up on the main page of spotify or in my library. Even though I made it
Roadie
266 Views
1 replies
0 likes
Yesterday I followed playlist (it was called House Mix) and it was fire. I was stoked that I found it and super enjoyed listnening to it. Today I came back and half the songs are replaced and the order is all different and it is all ruined. I despera...
Yesterday I followed playlist (it was called House Mix) and it was fire. I was stoked that I found it and super enjoyed listnening to it. Today I came back and half the songs are replaced and the ord...
Spotify Star
220 Views
1 replies
0 likes
Hello I was listening to my playlist Old but GoldLink: https://open.spotify.com/playlist/7zlhwxUayyAa88xjPNJEnX But somehow it disappeared from my account... I can access it through the link but when I want to find it on my own in the app the playlis...
Hello I was listening to my playlist Old but Gold Link: https://open.spotify.com/playlist/7zlhwxUayyAa88xjPNJEnX But somehow it disappeared from my account... I can access it ...
Casual Listener
937 Views
2 replies
0 likes
