Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
When I go to Your Library and choose an artist, how can show a list of only albums that I added? Now, I have to scroll past Liked songs, Popular, Popular Releases and then click on See discography. However, now I see all the artist's albums instead o...
When I go to Your Library and choose an artist, how can show a list of only albums that I added? Now, I have to scroll past Liked songs, Popular, Popular Releases and then click on See discography. H...
Moderator
1023 Views
3 replies
0 likes
1I download all my playlists but next time I m on Spotify, all the downloads have disappeared and I have to download all my playlists again. And this happens again and again. Please help
1 I download all my playlists but next time I m on Spotify, all the downloads have disappeared and I have to download all my playlists again. And this happens again and again. Please help
Spotify Legend
346 Views
3 replies
0 likes
Hi! I have a problem! I have like 3000 liked songs but it means they are not in a playlist and I'm extremely scared to lose them if I lose my account or anything. Do you know how can we put all the liked songs in one playlist ? Because it would take ...
Hi! I have a problem! I have like 3000 liked songs but it means they are not in a playlist and I'm extremely scared to lose them if I lose my account or anything. Do you know how can we put all the l...
Spotify Star
628 Views
5 replies
0 likes
Premium Plan /PlanPremiumCountryArgentinaDevice(Macbook Air 2020)Operating System(macOS Monterrey) My Question or IssueAnytime I try to reproduce a playlist, Spotify plays the first song and then it changes automatically to other songs not related at...
Premium Plan / Plan Premium Country Argentina Device (Macbook Air 2020) Operating System (macOS Monterrey) My Question or Issue Anytime I try to reproduce a playlist, Spotify plays ...
Moderator
533 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI joined Premium today (on my laptop as the app doesn't allow signing up), logged out and log...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I joine...
Casual Listener
346 Views
2 replies
0 likes
I’d like to be able to pin my favorite or go to playlists/podcasts without having to sort through the pool to find them.
I’d like to be able to pin my favorite or go to playlists/podcasts without having to sort through the pool to find them.
Visitor
3019 Views
2 replies
0 likes
Hi guys, i have tons of favorite songs (signed with a Heart, not in a specific playlist!), almost 800..Can I share with my followers my favorites even If I don t create a specific playlist? I Hope to have explain correctly!!
Hi guys, i have tons of favorite songs (signed with a Heart, not in a specific playlist!), almost 800.. Can I share with my followers my favorites even If I don t create a specific playlist? ...
Spotify Star
429 Views
1 replies
0 likes
I just think the shuffle and repeat feature was such a good feature. For eg. like I am bathing and want to listen to a specific song and I want to play it on repeat. But now Spotify removed the repeat feature.
I just think the shuffle and repeat feature was such a good feature. For eg. like I am bathing and want to listen to a specific song and I want to play it on repeat. But now Spotify removed the repea...
Spotify Legend
312 Views
1 replies
0 likes
I was listening to a song and just after a minute in, the audio stopped. The app shows it's still playing, my bluetooth isn't connected to anything, and no other device that has my login is active right now. I tried skipping it, listening to a differ...
I was listening to a song and just after a minute in, the audio stopped. The app shows it's still playing, my bluetooth isn't connected to anything, and no other device that has my login is active ri...
Moderator
773 Views
5 replies
0 likes
Plan premium Country Device(Asus, Samsung, realme)Operating SystemAndroid 12, Windows 10 My Question or IssueHi guys, So, i liked a song just so i can listen to it later, whatever, anyways as you can see it on the shots, it won't leave my library and...
Plan premium Country Device (Asus, Samsung, realme) Operating System Android 12, Windows 10 My Question or Issue Hi guys, So, i liked a song j...
Regular
823 Views
4 replies
0 likes
Is spotify deleting songs bc it has 999 songs on the playlist?
Is spotify deleting songs bc it has 999 songs on the playlist?
Spotify Star
1155 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceGoogle Pixel 6 ProOperating SystemAndroid 13 My Question or IssueI'm trying to get local audio on my playlists but, once I turn on 'show local files', the Local Files' playlist returns no results. I've tried moving the f...
Plan Premium Country Canada Device Google Pixel 6 Pro Operating System Android 13 My Question or Issue I'm trying to get local audio on my playlists but, once I turn on 'show local f...
Moderator
687 Views
5 replies
0 likes
Hi all,I'm wondering if anyone has got some insight for me; I've got a tonne of absolute rubbish in my Release Radar for music that's not even close to the sort of thing I listen to. It seems to largely be Dutch/German/Spanish country music and it do...
Hi all, I'm wondering if anyone has got some insight for me; I've got a tonne of absolute rubbish in my Release Radar for music that's not even close to the sort of thing I listen to. It seems to la...
Casual Listener
365 Views
1 replies
0 likes
I Played many Frozen Soundtrack for my daughters party, and after that 1-2 week long, every day. Now, i see Disney and Kid music in my recommend songs, Music Radar, and weekly tour. I don1t want to hear kid music. How can i remove wrong songs from my...
I Played many Frozen Soundtrack for my daughters party, and after that 1-2 week long, every day. Now, i see Disney and Kid music in my recommend songs, Music Radar, and weekly tour. I don1t want to...
Spotify Legend
2650 Views
3 replies
3 likes
As of a few days ago my Spotify has not worked correctly. Since then I can only listen to one song in my playlist before it just moves to the next random song not in any of my playlists. I think it’s because a song is shuffled but I can’t find it and...
As of a few days ago my Spotify has not worked correctly. Since then I can only listen to one song in my playlist before it just moves to the next random song not in any of my playlists. I think it’s...
246 Views
0 replies
0 likes
The albums are still on my playlist but are grayed out
The albums are still on my playlist but are grayed out
Moderator
301 Views
1 replies
0 likes
Plan: PremiumCountry: USDevices: macOS, iOS, Windows Based on this thread from last year, it seems a "Public" playlist that hasn't been "added to Profile" should still register as a viewable playlist under the Friend Activity feed (as opposed to show...
Plan: Premium Country: US Devices: macOS, iOS, Windows Based on this thread from last year, it seems a "Public" playlist that hasn't been "added to Profile" should still register as a view...
Spotify Legend
870 Views
6 replies
1 likes
PlanPremiumCountrySwedenDevice(iPhone 13 Pro, Macbook Pro 2019, Spotify Web Player in Firefox)Operating System(iOS 15, macOS Monterey.) My Question or IssueOne of my playlists seem to be corrupt. 65 out of 267 songs from various artists and albums ar...
Plan Premium Country Sweden Device (iPhone 13 Pro, Macbook Pro 2019, Spotify Web Player in Firefox) Operating System (iOS 15, macOS Monterey.) My Question or Issue One of my pl...
Moderator
327 Views
1 replies
0 likes
Hello,I have changed listening habits heavily since I last used Spotify, making the recommendations rather worthless.I assume it will slowly get better, but I am wondering if there some way of curating it besides just waiting.Either purging, or askin...
Hello, I have changed listening habits heavily since I last used Spotify, making the recommendations rather worthless. I assume it will slowly get better, but I am wondering if there some way of cu...
Regular
1116 Views
4 replies
0 likes
PlanPremiumCountryGermanyDeviceAll devices (iOS/macOS/webplayer on safari)Operating SystemdiverseMy Question or IssueIt seems the system is somehow stuck at "Playlist Nr. 10.080" as it just keeps on creating the same one all over again, no matter if ...
Plan Premium Country Germany Device All devices (iOS/macOS/webplayer on safari) Operating System diverse My Question or Issue It seems the system is somehow stuck at "Playlist Nr. 10.080" as...
Spotify Star
776 Views
5 replies
0 likes
