Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
So I have 28,828 liked songs and whenever I like a song now it doesn't show up, so I decided to just unlike all but it doesn't work and they just show up. I even tried one at a time and albums at a time. Please help.PlanPremiumCountryUnited States of...
So I have 28,828 liked songs and whenever I like a song now it doesn't show up, so I decided to just unlike all but it doesn't work and they just show up. I even tried one at a time and albums at a t...
Moderator
422 Views
4 replies
0 likes
I have bunch of songs on Spotify for my ps4 and I want to transfer that to my phone. How do I do that
I have bunch of songs on Spotify for my ps4 and I want to transfer that to my phone. How do I do that
Moderator
1343 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceSeveral - laptop and iPhoneOperating SystemWindows and iOSMy Question or IssueI started paying for a Dual Premium Account and would like to use the new user created and leave the other user for the 2nd person, who actual...
Plan Premium Country Brazil Device Several - laptop and iPhone Operating System Windows and iOS My Question or Issue I started paying for a Dual Premium Account and would like to use the new...
Casual Listener
332 Views
2 replies
0 likes
I can't play my liked playlist in shuffle when enhanced is active. When I clic "enhanced", the shuffle icon turns grey, I can turn it back to green, but playing starts with the fist song of the playlist, the shuffle icon in the playing song window is...
I can't play my liked playlist in shuffle when enhanced is active. When I clic "enhanced", the shuffle icon turns grey, I can turn it back to green, but playing starts with t...
Moderator
564 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can no longer see my own playlists, I am unable to skip added songs, or stop them from bein...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can n...
Casual Listener
633 Views
3 replies
0 likes
PlanPremiumCountryUKDeviceS20 UltraOperating SystemAndroid 13 My Question or IssueSo I have multiple playlists full of local files which all synced perfectly between my PC and phone, it was all good until Spotify changed it and made is so you had to ...
Plan Premium Country UK Device S20 Ultra Operating System Android 13 My Question or Issue So I have multiple playlists full of local files which all synced perfectly between my PC an...
Spotify Legend
590 Views
1 replies
0 likes
Using the Save to Your Library function doesn't work on new albums. The albums do not appear in the library on the side bar. Reinstalling does nothing as the problem exists on all platforms. PlanPremium DeviceAll platforms have the same problemOperat...
Using the Save to Your Library function doesn't work on new albums. The albums do not appear in the library on the side bar. Reinstalling does nothing as the problem exists on all platfo...
Community Legend
385 Views
1 replies
1 likes
Hey! I seaching for my Sptotify top artist playlist between 2010-2016, where can I find them? They are gone, I had them in my libary and Ive not delete them. Mattias
Hey! I seaching for my Sptotify top artist playlist between 2010-2016, where can I find them? They are gone, I had them in my libary and Ive not delete them. Mattias
219 Views
0 replies
0 likes
PlanFreeCountrySEADeviceiPad Air Gen 5Operating SystemiPad OS 16.1My Question or Issueon iPad and iPhone:Normally, when you select or enter a playlist, a big playlist icon appears. And when you scroll down a bit, a search bar with a sort icon appears...
Plan Free Country SEA Device iPad Air Gen 5 Operating System iPad OS 16.1 My Question or Issue on iPad and iPhone: Normally, when you select or enter a playlist, a big playlist icon appears...
Moderator
500 Views
1 replies
0 likes
PlanFreeCountryU.S.DevicePC and iPhone My Question or IssueI have been having an issue with my "top artists this month". This has happened for months and I am not sure why. The rest of my top artists are understandable because I have been listening t...
Plan Free Country U.S. Device PC and iPhone My Question or Issue I have been having an issue with my "top artists this month". This has happened for months and I am not sure why. The r...
434 Views
0 replies
0 likes
PlanPremiumCountryNew ZealandDeviceiPhone 8My Question or IssueHi team,I have recently transferred my Apple Music library into Spotify using SongShift. This has created one large playlist in Spotify. I was wondering how I can get the playlist into my...
Plan Premium Country New Zealand Device iPhone 8 My Question or Issue Hi team, I have recently transferred my Apple Music library into Spotify using SongShift. This has created one large play...
Spotify Star
575 Views
1 replies
0 likes
Can I access to my last year wrapped (2021) stories? I didn’t save it. I want to see the summary like fav artists, songs, minutes listened, pleasee help? Thanks
Can I access to my last year wrapped (2021) stories? I didn’t save it. I want to see the summary like fav artists, songs, minutes listened, pleasee help? Thanks
Community Legend
690 Views
2 replies
1 likes
So, I made a Public Album together with a friend on Spotify, and then I changed it to Private Album to see if she could still see it or not, when I changed it back to Public Album, it won't show up as Public, but it's written the album had been made ...
So, I made a Public Album together with a friend on Spotify, and then I changed it to Private Album to see if she could still see it or not, when I changed it back to Public Album, it won't show up a...
Moderator
698 Views
1 replies
0 likes
I like it when songs cross-fade in and out. But when I want to stop my Spotify session I like to end it without a new song fading in. So please add an end button, after which the last played song will end and no new song starts playing.
I like it when songs cross-fade in and out. But when I want to stop my Spotify session I like to end it without a new song fading in. So please add an end button, after which the last played song wil...
Moderator
374 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceDell PCOperating SystemFirefox My Question or IssueOn both webplayer and the desktop app, I try to play a playlist from the beginning, not on shuffle, but the player will skip over several songs for seemingly no reason - t...
Plan Premium Country USA Device Dell PC Operating System Firefox My Question or Issue On both webplayer and the desktop app, I try to play a playlist from the beginning, not ...
Moderator
919 Views
8 replies
0 likes
PlanPremiumCountryNorwayDevice(iPhone 13 Pro Max)Operating System(iOS 16.1.1) My Question or Issue Hi, I’m a daily user and subscriber to Spotify (premium). Music being essential to everyday life. Just love it! I’m always eager to expand my library a...
Plan Premium Country Norway Device (iPhone 13 Pro Max) Operating System (iOS 16.1.1) My Question or Issue Hi, I’m a daily user and subscriber to Spotify (pre...
Moderator
315 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceGoogle Pixel 4a, Desktop PCOperating SystemAndriod 13, Windows 10 My Question or IssueIm trying to add various songs not on spotify onto a playlist, I downloaded the album both on my phone and my desktop pc. The only song th...
Plan Premium Country UK Device Google Pixel 4a, Desktop PC Operating System Andriod 13, Windows 10 My Question or Issue Im trying to add various songs not on spotify onto a playlist,...
Visitor
1479 Views
2 replies
1 likes
I've been having this problem with Spotify for awhile now. So when I "heart" an album, it shows up in the albums tab for listening later. That's all well and good. What I then want to do, is sort the albums I've liked by ARTIST. Not by "recently adde...
I've been having this problem with Spotify for awhile now. So when I "heart" an album, it shows up in the albums tab for listening later. That's all well and good. What I then want to do, is sort the...
Casual Listener
795 Views
2 replies
0 likes
Hi, I downloaded a podcast for later but now I want to watch it but can’t because it’s downloaded. Can I delete the download or is there another way I can watch this?Seems like a glitch in the system. You should have the option to stream even though ...
Hi, I downloaded a podcast for later but now I want to watch it but can’t because it’s downloaded. Can I delete the download or is there another way I can watch this? Seems like a glitch in t...
Moderator
534 Views
1 replies
0 likes
There should be an ability to search within playlists. If I’m listening to a playlist and I’m in the mood for a specific song, it is frustrating to have to scroll through hundreds of songs in the playlist to try to find it. It would be better to have...
There should be an ability to search within playlists. If I’m listening to a playlist and I’m in the mood for a specific song, it is frustrating to have to scroll through hundreds of songs in the pla...
Moderator
471 Views
1 replies
0 likes
