Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Newbie
262832 Views
133 replies
64 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
172915 Views
90 replies
9 likes
PlanPremium Family PlanCountryScotlandDeviceDesktop PCOperating SystemWindows 10Spotify VersionSpotify for Windows1.2.3.1115.gd61a8f5cMy Question or IssueI had been following the topic on closing the desktop app would clear the queue and figured the ...
Plan Premium Family Plan Country Scotland Device Desktop PC Operating System Windows 10 Spotify Version Spotify for Windows 1.2.3.1115.gd61a8f5c My Question or Issue I had been follow...
Gig Goer
813 Views
3 replies
2 likes
Recently I noticed a green dot to the right of certain episodes and it doesn't let me play them. What does the green dot signify and how can I play the episodes?
Recently I noticed a green dot to the right of certain episodes and it doesn't let me play them. What does the green dot signify and how can I play the episodes?
Spotify Star
308 Views
1 replies
0 likes
I DO NOT WANT RECOMMENDED SONGS ON MY APP. I DO NOT WANT RANDOM SONGS BEING PLAYED DURING MY WORKOUT AS THAT ONLY FRUSTRATES ME INSTEAD OF MOTIVATES ME. REMOVE ALL RECOMMENDED SONGS FROM MY APP AND STOP RECOMMENDEDING SONGS
I DO NOT WANT RECOMMENDED SONGS ON MY APP. I DO NOT WANT RANDOM SONGS BEING PLAYED DURING MY WORKOUT AS THAT ONLY FRUSTRATES ME INSTEAD OF MOTIVATES ME. REMOVE ALL RECOMMENDED SONGS FROM MY APP AND ...
Not applicable
497 Views
2 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
310 Views
1 replies
0 likes
Hi there,when I go into my library on the top it says it is downloading almost 600 items. I never requested this and its not going away. The number keeps changing too.Can anyone help please? Thank you
Hi there, when I go into my library on the top it says it is downloading almost 600 items. I never requested this and its not going away. The number keeps changing too. Can anyone help please? Than...
Spotify Star
249 Views
1 replies
0 likes
Ho il piano gratuito, scrivo dall'Italia, sistema operativo Android, su due dispositivi diversi (un Samsung e un Redmi Note 10S) incontro questo lo problema e anche chi vede il mio profilo dal suo mi conferma la questione. Non ho cliccato né per la s...
Ho il piano gratuito, scrivo dall'Italia, sistema operativo Android, su due dispositivi diversi (un Samsung e un Redmi Note 10S) incontro questo lo problema e anche chi vede il mio profilo dal suo mi...
Moderator
709 Views
1 replies
0 likes
Hello, I'm using version 8.8.40.470. I'm wondering what the deal is when I choose a playlist from my library, which I've created, spotify then chooses to play what's called a: Playlist based on your playlist. Why won't it just play the playlist I sel...
Hello, I'm using version 8.8.40.470. I'm wondering what the deal is when I choose a playlist from my library, which I've created, spotify then chooses to play what's called a: Playlist based...
Moderator
554 Views
3 replies
0 likes
PlanPremiumCountryBrazilDevice(iPhone XR, PC)My Question or Issue I've been receiving this e-mail:We have found the following content to be in violation of our content policies, and we have removed it. Please see our Spotify Terms and Conditions of U...
Plan Premium Country Brazil Device (iPhone XR, PC) My Question or Issue I've been receiving this e-mail: We have found the following content to be in violation of our content policies...
309 Views
0 replies
1 likes
I recently lost my computer with all my local files and had to buy a new one which shows them as unavailable. On my phone however, all the local files are still downloaded. I'm trying to figure out a way to continue adding local files without losing ...
I recently lost my computer with all my local files and had to buy a new one which shows them as unavailable. On my phone however, all the local files are still downloaded. I'm trying to figure out a...
Moderator
499 Views
1 replies
0 likes
my friend can access my private playlist but i cant locate private playlists in my library
my friend can access my private playlist but i cant locate private playlists in my library
Spotify Legend
2061 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDevicePc &Mobile Operating SystemWindows & Android My Question or IssueMy playlist's suggested songs are the 3 same songs and if i add/remove any of them to or from the playlist another set of the same 3 songs appear, this ...
Plan Premium Country Australia Device Pc &Mobile Operating System Windows & Android My Question or Issue My playlist's suggested songs are the 3 same songs and if i add...
Casual Listener
877 Views
6 replies
0 likes
hello I want to download my playlist but they tell me that I have to delete my downloads made on another deviceThe problem being that my old phone no longer works at all. how to do ?
hello I want to download my playlist but they tell me that I have to delete my downloads made on another device The problem being that my old phone no longer works at all. how to do ?
Spotify Legend
277 Views
1 replies
0 likes
PlanPremium CountryCanadaDevicePC, Pixel Operating SystemWindows 10, Android My Question or IssueWhy isn't Daniel Lanois - Acadie available in Canada?
Plan Premium Country Canada Device PC, Pixel Operating System Windows 10, Android My Question or Issue Why isn't Daniel Lanois - Acadie available in Canada? ...
Roadie
1536 Views
9 replies
1 likes
PlanPremiumCountryAustraliaDevice(iPhone SE)Operating System(iOS 13.3.1) My Question or IssueThe song: Two Princes - Spin Doctors Album Pocket Full Of Kryptonite, won't download (red circle with arrow) spotify:track:4ePP9So5xRzspjLFVVbj90. The song w...
Plan Premium Country Australia Device (iPhone SE) Operating System (iOS 13.3.1) My Question or Issue The song: Two Princes - Spin Doctors Album Pocket Full Of Kryptonite, won't downl...
Visitor
7640 Views
10 replies
1 likes
Hi! Is it okay to create a playlist that includes all of the artist's songs without adding other artists' song/s?
Hi! Is it okay to create a playlist that includes all of the artist's songs without adding other artists' song/s?
Community Legend
378 Views
1 replies
1 likes
Is there a way to see a list of only downloaded podcast episodes I have clicked on the downloads filter but it comes up with everything I have downloads including podcasts as a whole and music playlists etc. It used to be that we could select downloa...
Is there a way to see a list of only downloaded podcast episodes I have clicked on the downloads filter but it comes up with everything I have downloads including podcasts as a whole and mus...
Visitor
24845 Views
11 replies
4 likes
Everyday except yesterday i was able to listen to maniac sung by doyoung and haechan and today i found out it was removed? What happend? Its one of my absolute favorite songs so i am kinda sad that its been removed and that i cant listen to it when I...
Everyday except yesterday i was able to listen to maniac sung by doyoung and haechan and today i found out it was removed? What happend? Its one of my absolute favorite songs so i am kinda sad that i...
Spotify Legend
1437 Views
1 replies
2 likes
PlanPremiumDeviceiPhone 7Operating SystemiOS 15.7.3 My Question or IssueI turned on local files in the spotify settings, but the playlist isn’t showing up in my library. I’ve tried deleting and redownloading the app, restarting it, and turning the se...
Plan Premium Device iPhone 7 Operating System iOS 15.7.3 My Question or Issue I turned on local files in the spotify settings, but the playlist isn’t showing up in my library. I’ve tri...
Moderator
776 Views
3 replies
0 likes
PlanPremiumCountryItalyDeviceXiaomi Note 9 Pro, Surface Pro X, Windows pcOperating SystemAndroid, Windows 10My Question or IssueHi, I am writing this to complain about the quiet (sneaky?) removal of the ability to sort the songs in my playlists in al...
Plan Premium Country Italy Device Xiaomi Note 9 Pro, Surface Pro X, Windows pc Operating System Android, Windows 10 My Question or Issue Hi, I am writing this to complain about the q...
Visitor
7813 Views
4 replies
0 likes
I can't open or view any playlists, not even my own.I've reinstalled the app multiple times, I've tried a full Clean Reinstall twice, nothing seems to work, can't remove songs from my own playlists because I can't view them and it's an all round nigh...
I can't open or view any playlists, not even my own. I've reinstalled the app multiple times, I've tried a full Clean Reinstall twice, nothing seems to work, can't remove songs from my own playlists...
Moderator
325 Views
1 replies
0 likes
