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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Visitor

298856 Views

96 replies

89 likes

  • 298856 Views
  • 96 replies
  • 89 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

yarchmon

Casual Listener

163084 Views

235 replies

44 likes

  • 163084 Views
  • 235 replies
  • 44 likes

Superuser Contribution Can only view "Liked Songs" Playlist when turning on "Ehanced" feature in app

I have been having a very strange issue with the app recently ( does not happen on desktop ) , the only way I can view my liked songs is to turn on the enhanced feature, if I turn it off, there are no liked songs appearing in the playlist. This is ve...

Newbie

I have been having a very strange issue with the app recently ( does not happen on desktop ) , the only way I can view my liked songs is to turn on the enhanced feature, if I turn it off, there are n...

OscarDC

Moderator

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline music

Are you able to listen to music offline with Spotify premium voor Samsung

Visitor

Are you able to listen to music offline with Spotify premium voor Samsung   

OscarDC

Moderator

330 Views

2 replies

0 likes

  • 330 Views
  • 2 replies
  • 0 likes

Superuser Contribution Liked songs being removed

PlanPremiumCountryCanada Device(iPhone 13 plus, MacBook Pro, pc) Operating System(iOS 16, Windows 10) My Question or IssueI’ve noticed more and more lately that songs I’ve had in my liked songs are being unliked or removed by Spotify without me knowi...

Visitor

Plan Premium Country Canada  Device (iPhone 13 plus, MacBook Pro, pc)  Operating System (iOS 16, Windows 10)   My Question or Issue I’ve noticed more and more lately that son...

Maria

Moderator

3621 Views

7 replies

0 likes

  • 3621 Views
  • 7 replies
  • 0 likes

Duplicate a playlist

Is it possible to duplicate a playlist need a copy to modify 

Visitor

Is it possible to duplicate a playlist need a copy to modify 

KevinD

Newbie

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add the Explict filter for Amazon Fire TV App

I would like to play spotify through my TV and speakers. But since you dont have a way to block explict tracks i cant when company is over. Both Amazon and Pandora have this basic feature

Visitor

I would like to play spotify through my TV and speakers. But since you dont have a way to block explict tracks i cant when company is over.  Both Amazon and Pandora have this basic feature 

Dian

Spotify Legend

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution “Enhanced” won’t stay off when I leave my liked playlist

Hello, So I wanted to listen to my liked songs during a flight, so I downloaded them all so I could be offline. The problem is that when I go offline, it tells me to turn off “enhanced” since it won’t work offline, so I do, but every time I exit the ...

Newbie

Hello,   So I wanted to listen to my liked songs during a flight, so I downloaded them all so I could be offline. The problem is that when I go offline, it tells me to turn off “enhanced” sinc...

katieabechtel

Casual Listener

2983 Views

4 replies

2 likes

  • 2983 Views
  • 4 replies
  • 2 likes

Superuser Contribution Playlist Likes not updating

Hello, The past recent three days I can't see any likes on my Playlist. I'm using a Follow Gate, where my fans can download a free song by following a Playlist of mine. Also, when liking the Playlist manually, nothing shows up, such as an increase in...

Casual Listener

Hello,   The past recent three days I can't see any likes on my Playlist. I'm using a Follow Gate, where my fans can download a free song by following a Playlist of mine. Also, when liking the...

Yordan

Moderator

827 Views

2 replies

2 likes

  • 827 Views
  • 2 replies
  • 2 likes

Album playlist

Be able to make a playlists for albums rather than individual songs. You can add whole albums to the playlist and each album will appear as one tab like in a regular playlist with indivual songs. you could then click on the album and it would appear ...

Visitor

Be able to make a playlists for albums rather than individual songs. You can add whole albums to the playlist and each album will appear as one tab like in a regular playlist with indivual songs. you...

OscarDC

Moderator

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist likes not updating

PlanFreeCountryFranceDeviceWeb and AndroidOperating SystemAndroid and chrome My Question or IssueHello there.I recently went looking for unknown playlist for my incoming road trip and I've noticed that when I liked one it didn't update the numbers of...

Visitor

Plan Free Country France Device Web and Android Operating System Android and chrome   My Question or Issue Hello there. I recently went looking for unknown playlist for my incoming ro...

Yordan

Moderator

1238 Views

9 replies

0 likes

  • 1238 Views
  • 9 replies
  • 0 likes

Superuser Contribution Why are all my recommended playlists basically the same?

PlanPremiumCountrySwedenDeviceAll my devices. Windows 10, ios.Operating SystemLatest versions of all. My Question or IssueLately I've been having this issue where all the playlists or radios or whatever that spotify show me in the "Home" tab are basi...

Newbie

Plan Premium Country Sweden Device All my devices. Windows 10, ios. Operating System Latest versions of all.   My Question or Issue Lately I've been having this issue where all the pla...

Lyubka

Moderator

725 Views

1 replies

1 likes

nothing new
personlization
Radio
same songs
  • 725 Views
  • 1 replies
  • 1 likes

Superuser Contribution [iOS] Please bring back "Recently Played" bar to the iOS app!

Please bring back "Recently Played" bar to the iOS app. that was one of the most useful things in the app. please bring it back! thanks.

Regular

Please bring back "Recently Played" bar to the iOS app. that was one of the most useful things in the app. please bring it back!   thanks.

psionix

Regular

651 Views

6 replies

0 likes

iOS
  • 651 Views
  • 6 replies
  • 0 likes

Wrapped: Can I make a song not be included?

PlanPremiumCountryNorway Hi all!I have a 10 min song that I sometimes use for sleep. In previous Wrapped that song has been my number 1 played, and will likely be so this year. Is there a way to deactivate / not include the song when it comes to Wrap...

Newbie

Plan Premium Country Norway   Hi all! I have a 10 min song that I sometimes use for sleep. In previous Wrapped that song has been my number 1 played, and will likely be so this year. &nbs...

Amay

Spotify Star

4444 Views

3 replies

1 likes

  • 4444 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Why can't I follow or download a playlist I created?

I created a playlist a long time ago but can't find it on my list. When I search nothing comes up. I can only open it when my wife shares it with me, and it's still showing me as the creator and owner of the playlist, but nothing happens when I try t...

Casual Listener

I created a playlist a long time ago but can't find it on my list. When I search nothing comes up. I can only open it when my wife shares it with me, and it's still showing me as the creator and owne...

ECRodrigues

Casual Listener

465 Views

2 replies

0 likes

  • 465 Views
  • 2 replies
  • 0 likes

Superuser Contribution A song that I never listen to show up in my "On Repeat" playlist

Few days ago, I found that 2 songs (You're a Believer & You're a Believer - Instrumental Version) I've never listened to appeared in my "On Repeat" playlist. This is really strange and I am sure that I never play these 2 songs under any circumstance....

Casual Listener

Few days ago, I found that 2 songs (You're a Believer & You're a Believer - Instrumental Version)  I've never listened to appeared in my "On Repeat" playlist. This is really strange and...

Volatizer

Visitor

9476 Views

17 replies

4 likes

  • 9476 Views
  • 17 replies
  • 4 likes

Bug report

I have downloaded all the song in my Spotify but its still showing downloading please fix the bug in next update ASAP

Casual Listener

I have downloaded all the song in my Spotify but its still showing downloading please fix the bug in next update ASAP

Amay

Spotify Star

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Superuser Contribution some local files won't play

Premium - USA - iPhone 14 Pro Max on iOS 16 - MacOS Monterey 12.2.5 For several weeks, I've been unable to get local files to play on my phone. Now, some local files have successfully appeared on my phone, but some are still showing as unable to play...

Newbie

Premium - USA - iPhone 14 Pro Max on iOS 16 - MacOS Monterey 12.2.5   For several weeks, I've been unable to get local files to play on my phone. Now, some local files have successfully appear...

Kiril

Moderator

635 Views

3 replies

0 likes

  • 635 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot shuffle liked songs

PlanPremium DuoCountryUsaDeviceAndroid Note 21My Question or IssueEverytime I try to shuffle my liked songs it says I've discovered a premium feature!

Casual Listener

Plan Premium Duo Country Usa Device Android Note 21 My Question or Issue Everytime I try to shuffle my liked songs it says I've discovered a premium feature! 

Vasil

Moderator

648 Views

7 replies

0 likes

  • 648 Views
  • 7 replies
  • 0 likes

Superuser Contribution Playlist on shuffle stuck in pattern

PlanPremiumCountryGermany DevicePCOperating System Windows 10 My Question or IssueHey,I use the desktop version and have a playlist of about 200 songs, which is about 14 hours worth of music. I do play this list for extended periods of time, always o...

Regular

  Plan Premium Country Germany   Device PC Operating System  Windows 10   My Question or Issue Hey, I use the desktop version and have a playlist of about 200 songs, ...

Whydifferentthanapp

Visitor

2154 Views

9 replies

2 likes

  • 2154 Views
  • 9 replies
  • 2 likes