Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant
Newbie
115512 Views
31 replies
0 likes
New to Spotify. I've spent hours moving my "favorites" on Google Play Music to my Liked Songs on Spotify. Is there a way to share my Liked Songs or move them to a Playlist? Plan: Premium Country: USA Device: iPhone 11 Pro Max
Regular
564739 Views
82 replies
16 likes
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Visitor
300289 Views
139 replies
67 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
216335 Views
95 replies
9 likes
PlanPremiumCountrySwitzerland DeviceiPhone, Mac, PCOperating SystemiOs, Win10 My Question or IssueDear Spotify,I'm a Family Premium user since years. Since i shifted in switzerland, i changed the country in my Spotify account (which was a big mistake...
Plan Premium Country Switzerland Device iPhone, Mac, PC Operating System iOs, Win10 My Question or Issue Dear Spotify, I'm a Family Premium user since years. Since i shifted...
358 Views
0 replies
0 likes
La última vez que inicié sesión con normalidad fue desde Windows 10 en España.Inicio sesión en mi cuenta después de unos años y mi Biblioteca ha sido eliminada. He intentado en varias ocasiones y no hay ninguna Playlist y no consigo recuperarlas.Qued...
La última vez que inicié sesión con normalidad fue desde Windows 10 en España. Inicio sesión en mi cuenta después de unos años y mi Biblioteca ha sido eliminada. He intentado en varias ocasiones y n...
Moderator
636 Views
1 replies
0 likes
I accidentally clicked a green heart as my Chill Mix was transitioniing to a new day, I didn't catch what song I had unliked so I'm now not sure what song it was. Is there any way I could recover that song into my list of liked songs or even restore ...
I accidentally clicked a green heart as my Chill Mix was transitioniing to a new day, I didn't catch what song I had unliked so I'm now not sure what song it was. Is there any way I could recover tha...
Casual Listener
2907 Views
2 replies
0 likes
PlanPremiumCountryAustralia DeviceMotorolaOperating SystemAndroid My Question or IssueWhen my phone connects to the car player, it automatically plays the 'Todays top Hit' playlist which I never listen to but is always in my playlists at the top of t...
Plan Premium Country Australia Device Motorola Operating System Android My Question or Issue When my phone connects to the car player, it automatically plays the 'Todays top Hi...
296 Views
0 replies
0 likes
Duo PremiumUnited StatesMac (Big Sur 11.7.8) /IPhone x New to Spotify. Have 3400 songs in itunes that I would like to play via spotify. Turned on Import local files and I can see them all.I can add them to a new playlist - just fine. When I go to pla...
Duo Premium United States Mac (Big Sur 11.7.8) /IPhone x New to Spotify. Have 3400 songs in itunes that I would like to play via spotify. Turned on Import local files and I can see t...
Moderator
1685 Views
4 replies
0 likes
Plan: PremiumCountry: CanadaDevice: Google Pixel 6 Pro My Question or Issue-I went to my desktop and enabled the show local files in my setting. I see the Local File on my desktop Spotify. -I then created a new folder Called Local Spotify and transfe...
Plan: Premium Country: Canada Device: Google Pixel 6 Pro My Question or Issue -I went to my desktop and enabled the show local files in my setting. I see the Local File on my desktop Spot...
Moderator
4334 Views
3 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
416 Views
1 replies
0 likes
Hi Spotify team!No idea how to report a bug, and I can see I'm not the only one with that issue.So, here goes:I'd like to report a bug on the app for Windows 10 (don't know if it happens on other platforms).I've noticed that playlists can be "Enhance...
Hi Spotify team! No idea how to report a bug, and I can see I'm not the only one with that issue. So, here goes: I'd like to report a bug on the app for Windows 10 (don't know if it happens on oth...
Moderator
687 Views
3 replies
0 likes
Hey community! My likes are not displayed correctly on the Artist page in the Popular list and on the Album page.I see my favorite track in the global playlist of Liked Songs and in Artist->Liked Songs, but the same track is not marked with a heart o...
Hey community! My likes are not displayed correctly on the Artist page in the Popular list and on the Album page. I see my favorite track in the global playlist of Liked Songs and in Artist->Li...
Spotify Legend
1050 Views
2 replies
0 likes
I'm the account owner and my Discover Weekly playlist is showing on another profile on my family plan. How do I get it to stop?
I'm the account owner and my Discover Weekly playlist is showing on another profile on my family plan. How do I get it to stop?
Spotify Legend
3640 Views
3 replies
0 likes
On premium plan, in Austria on an ASUS Zenfone (Android 13).With whatever version of spotify was the current one 2 Weeks ago My Question: 2 Weeks ago there was an new feature in the discover weekly playlist. I was able to hear previews of each song o...
On premium plan, in Austria on an ASUS Zenfone (Android 13). With whatever version of spotify was the current one 2 Weeks ago My Question: 2 Weeks ago there was an new...
Moderator
1838 Views
1 replies
0 likes
PlanPremiumCountryPolandDeviceAllOperating SystemAll My Question or IssueWhy the songs are not always added to the top of the list? It used to work that way, not it does not. It seems you have changed how "recently added" works. I've created a new pl...
Plan Premium Country Poland Device All Operating System All My Question or Issue Why the songs are not always added to the top of the list? It used to work that way, not it does not....
Spotify Star
925 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am currently having an issue with deleting segments on the spotify podcasters app. This has...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am cu...
Moderator
579 Views
1 replies
0 likes
Spotify Desktop does not work, no songs will play, even when I download songs to be able to play locally I get the message that "spotify can't play this song right now." I have repeatedly downloaded the latest version, my operating system (Windows) i...
Spotify Desktop does not work, no songs will play, even when I download songs to be able to play locally I get the message that "spotify can't play this song right now." I have repeatedly downloaded ...
Moderator
1154 Views
3 replies
0 likes
PlanPremiumCountryPolandDevice iPhone SEOperating System(iOS 16.1.1 My Question or IssueFor many years I have collected many songs in „liked songs” in my library. Some time ago I noticed that there is no longer a search option in the songs I liked. I...
Plan Premium Country Poland Device iPhone SE Operating System (iOS 16.1.1 My Question or Issue For many years I have collected many songs in „liked songs” in my library...
Newbie
905 Views
3 replies
1 likes
How do I shuffle play a saved playlist without recommended songs added???PlanPremium - I'm paying for this!CountryUsaDeviceAndroidOperating SystemJust a phone
How do I shuffle play a saved playlist without recommended songs added??? Plan Premium - I'm paying for this! Country Usa Device Android Operating System Just a phone
Community Legend
2910 Views
1 replies
1 likes
PlanPremiumCountryUnited StatesOperating SystemAndroid AND Windows 11TroubleshootingApp updated, cache & data deleted, hard restart, phone restartTimeOngoing for weeksIssueEntire libraries of certain podcasts will not play. Thus far it seems exclusiv...
Plan Premium Country United States Operating System Android AND Windows 11 Troubleshooting App updated, cache & data deleted, hard restart, phone restart Time Ongoing for weeks Issue E...
Moderator
1065 Views
3 replies
0 likes
I used to be able to add a single song to multiple playlists at once, it was a feature I loved. Today, it disappeared and I really want it back, I was only able to use this feature for about a week, I loved it so much. Is there a way to get that opti...
I used to be able to add a single song to multiple playlists at once, it was a feature I loved. Today, it disappeared and I really want it back, I was only able to use this feature for about a week, ...
Newbie
1358 Views
4 replies
4 likes
Spotify should reimplement the feature to swipe right to queue a song/swipe left to save a song!!!! Why is it only available on playlists and not in the Liked Songs playlist??? There’s no reason for the feature to not be available for use throughout ...
Spotify should reimplement the feature to swipe right to queue a song/swipe left to save a song!!!! Why is it only available on playlists and not in the Liked Songs playlist??? There’s no reason for ...
Casual Listener
5863 Views
5 replies
4 likes
PlanPremiumCountryPolandDeviceAllOperating SystemAllMy Question or IssueSince there is this constant bug with the way playlist is "shuffled" (always starting from the same song - obviously, right? ;).I've tried the good-ol "copy the playlist and dele...
Plan Premium Country Poland Device All Operating System All My Question or Issue Since there is this constant bug with the way playlist is "shuffled" (always starting from the same song - ob...
Spotify Legend
999 Views
1 replies
0 likes
