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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Your Library

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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • Not applicable
  • 164413 Views
  • 68 replies
  • 69 likes
  • 164413 Views
  • 68 replies
  • 69 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • techica8
  • Newbie
  • 46405 Views
  • 63 replies
  • 31 likes
  • 46405 Views
  • 63 replies
  • 31 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Kenny142
  • Visitor
  • 138806 Views
  • 63 replies
  • 48 likes
  • Connect
    JAM
  • 138806 Views
  • 63 replies
  • 48 likes

Superuser Contribution Right clicking a song reveals debug dropdown menu

PlanPremiumDeviceDesktopOperating SystemWindows 10My Question or IssueRight-click in Spotify is now bugged. Right-clicking on the name of the song currently playing lends a dropdown menu which is absolutely useless for the user.

  • Casual Listener
  • Plan Premium Device Desktop Operating System Windows 10 My Question or Issue Right-click in Spotify is now bugged. Right-clicking on the name of the song currently playing lends a dropdown men...
  • Alex
  • Spotify Legend
  • 436 Views
  • 1 replies
  • 0 likes
  • 436 Views
  • 1 replies
  • 0 likes

[Android][Your Library] Songs that only you have.

Spotify has a lot of songs that can't be added for some reason. I propose to make a special function that will add a song downloaded on your phone to your playlist.

  • Newbie
  • Spotify has a lot of songs that can't be added for some reason. I propose to make a special function that will add a song downloaded on your phone to your playlist.
  • 279 Views
  • 0 replies
  • 0 likes
  • Android
    Your Library
  • 279 Views
  • 0 replies
  • 0 likes

-

- (this was in an incorrect subforum, so I edited it to be empty and made a new one: https://community.spotify.com/t5/Desktop-Linux/Liked-Songs-contains-songs-I-didn-t-like-on-Pop-OS-client/m-p/5244236#M20611)

  • Regular
  • -   (this was in an incorrect subforum, so I edited it to be empty and made a new one: https://community.spotify.com/t5/Desktop-Linux/Liked-Songs-contains-songs-I-didn-t-like-on-Pop-OS-client/...
  • rubenvann
  • Regular
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

My playlist has disappeared from the stats of artists and bands.

PlanPremiumCountrySpainDeviceOnePlus NordOperating SystemWindows 10 My Question or IssueI have a playlist called Reggae Summer Beach. It has more than 44 thousand listeners. It has always been among the most listened Reggae playlists. In the artists'...

  • Regular
  • ...t is "public".   Is there any solution for my playlist?   Thanks  
  • redius
  • Regular
  • 938 Views
  • 2 replies
  • 0 likes
  • Playlist issues
    Playlist Ranking
    Playlist Spotify
    Playlist Stats
  • 938 Views
  • 2 replies
  • 0 likes

Solved!! Does shuffle take duplicated songs into account?

I´m not really sure how the shuffling function works so this might be a bit of a stupid question. I made some quick playlists to test on and it'd seem duplicated songs get played more than non-duplicates. E.g. I have a big playlist but I want to list...

  • Casual Listener
  • I´m not really sure how the shuffling function works so this might be a bit of a stupid question. I made some quick playlists to test on and it'd seem duplicated songs get played more than non-duplic...
  • Bella_K
  • Composer
  • 620 Views
  • 1 replies
  • 0 likes
  • 620 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Greyed out Songs

PlanPremiumCountry: Wisconsin, USADeviceS10+Operating SystemAndroid My Question or IssueSo for the last 3 years or so I have been having song after song after song greyed out and I do not no why, not to mention I have listened to the song before. Wha...

  • Regular
  •   Plan Premium Country: Wisconsin, USA Device S10+ Operating System Android   My Question or Issue So for the last 3 years or so I have been having song after song after song grey...
  • MafeG
  • Spotify Legend
  • 875 Views
  • 8 replies
  • 0 likes
  • 875 Views
  • 8 replies
  • 0 likes

Superuser Contribution Playlists/Folders within Folders on Mobile are not synced with Desktop App

Plan PremiumCountry USDevice PixelOperating System Android (whatever the most recent update is) Issues:1. The order of playlists and folders WITHIN folders does not reflect the organization on the desktop app.2. Moreover, the order does not seem to b...

  • Regular
  •   Plan Premium Country US Device Pixel Operating System Android (whatever the most recent update is)   Issues: 1. The order of playlists and folders WITHIN folder...
  • Eni
  • Moderator
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library synch and search problems with mobile client

PlanPremiumCountryTurkeyDeviceLG4Operating SystemAndroid 6.0 For below issues, already tried emptying app cache, uninstalled-reinstalled several times. Any help would be appreciated before I cancel my premium subscription. Issue 1 / Empty library in ...

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  • Regular
  •   Plan Premium Country Turkey Device LG4 Operating System Android 6.0   For below issues, already tried emptying app cache, uninstalled-reinstalled several times.   Any hel...
  • Eni
  • Moderator
  • 493 Views
  • 5 replies
  • 0 likes
  • missing library items
    missing playlists
    search problem
  • 493 Views
  • 5 replies
  • 0 likes

Blend Playlist Update Trigger

I've been enjoying the new blend playlist feature and have been trying to figure out when the playlists update. I know that it is daily, but more specific than that it appears to have different times that the update gets triggered.For example, I've o...

  • Casual Listener
  • I've been enjoying the new blend playlist feature and have been trying to figure out when the playlists update. I know that it is daily, but more specific than that it appears to have different times...
  • 541 Views
  • 0 replies
  • 4 likes
  • App & Features
  • 541 Views
  • 0 replies
  • 4 likes

Superuser Contribution iOS Playback Stopping

PLANPremiumCountryUSADeviceiPhone 11Operating SystemiOS 14.6 - Spotify 8.6.48 My Question or IssueWhen I am listening to my liked songs, all are downloaded, about half the songs will stop playing between the 9 and15 second mark and then will not cont...

  • Newbie
  • PLAN Premium Country USA Device iPhone 11 Operating System iOS 14.6 - Spotify 8.6.48   My Question or Issue When I am listening to my liked songs, all are downloaded, about half the so...
  • Jeremy
  • Spotify Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Spotify tries to index local files even with setting off

PlanFree/PremiumCountry DeviceDesktopOperating SystemWindows 10 My Question or IssueThis was first reported in 2017, and it is marked as solved but it is not.Once you activated to index/search local files, you are stuck with it. Disabling it will not...

  • Casual Listener
  • Plan Free/Premium Country   Device Desktop Operating System Windows 10   My Question or Issue This was first reported in 2017, and it is marked as solved but it is not. Once you ...
  • 385 Views
  • 0 replies
  • 0 likes
  • 385 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Liked Songs Won't Play on PS5

PlanPremiumCountryUSADevicePS5 My liked songs will not play on my PS5. They won't play if I shuffle them, try to play a song individually, start playing them on my phone and then pair to my PS5, etc. I have unlinked and relinked my account, delete ap...

  • Casual Listener
  •   Plan Premium Country USA Device PS5   My liked songs will not play on my PS5. They won't play if I shuffle them, try to play a song individually, start playing them on my phone an...
  • Alex
  • Spotify Legend
  • 2418 Views
  • 7 replies
  • 0 likes
  • Liked Songs Playlist
    PS5
  • 2418 Views
  • 7 replies
  • 0 likes

order playlist names

Please add a feature to order playlist names. It's difficult to find a playlist when you have a considerable number of saved ones.

  • Visitor
  • Please add a feature to order playlist names. It's difficult to find a playlist when you have a considerable number of saved ones.
  • 517 Views
  • 0 replies
  • 0 likes
  • 517 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Add Hearts (Likes) to Songs on Spotify that are in your Local Library

PlanPremiumCountryKenyaDeviceSamsung A50/Lenovo V330Operating SystemAndroid 10/Windows 10My Question or IssueHey,I wanted to ask if it's possible to add likes to all my songs from my local library that are on Spotify itself so I can download them dir...

  • Regular
  • Plan Premium Country Kenya Device Samsung A50/Lenovo V330 Operating System Android 10/Windows 10 My Question or Issue Hey, I wanted to ask if it's possible to add likes to all my songs from...
  • MafeG
  • Spotify Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

[Android][Playlists] Playlists made for me

I would like Spotify to stop making playlists that include artists but I do not like. Not only that but it seems like 90% of the playlists introduce themselves with Queen, The Beatles, Elton John.As a premium member I'm so tired of those 3 artists . ...

  • Newbie
  • I would like Spotify to stop making playlists that include artists but I do not like.  Not only that but it seems like 90% of the playlists introduce themselves with Queen, The Beatles, Elton Jo...
  • Ticklewick
  • Newbie
  • 334 Views
  • 1 replies
  • 2 likes
  • Android
    Playlists
  • 334 Views
  • 1 replies
  • 2 likes

Superuser Contribution Managing artists with new albums

How can I have artist saved somewhere while also having all tracks downloaded for offline use (which will auto-include all new future releases)? For now there is two ways I found so far which is not solving what I'm looking for:1. "Your library/artis...

  • Music Fan
  • How can I have artist saved somewhere while also having all tracks downloaded for offline use (which will auto-include all new future releases)?   For now there is two ways I found so far whic...
  • Alex
  • Spotify Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search in Playlist Only Plays Searched Songs

PlanPremiumCountryUS DeviceDesktopOperating SystemWindows 10 and Arch Linux My Question or IssueWhenever I search for a song in a playlist and play the song, the only songs that show up in queue are the songs that came up under the search. For exampl...

  • Newbie
  • Plan Premium Country US   Device Desktop Operating System Windows 10 and Arch Linux   My Question or Issue Whenever I search for a song in a playlist and play the song, the only ...
  • Alex
  • Spotify Legend
  • 586 Views
  • 1 replies
  • 0 likes
  • 586 Views
  • 1 replies
  • 0 likes

(Windows - iOS) I can't see who has added a song in a collaborative playlist

The username column is not displayed anymore in the playlist.The application is updated on both device.On my Android smartphone I don't have the issue.Thank you for your help.

  • Newbie
  • The username column is not displayed anymore in the playlist. The application is updated on both device. On my Android smartphone I don't have the issue. Thank you for your help.
  • 237 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 237 Views
  • 0 replies
  • 0 likes

shuffle disabled!!!

Why is the shuffle option missing from my playlists? Help!!! I am a premium subscriber.

  • Casual Listener
  • Why is the shuffle option missing from my playlists? Help!!! I am a premium subscriber.
  • 459 Views
  • 0 replies
  • 0 likes
  • Music Discussion
  • 459 Views
  • 0 replies
  • 0 likes

"Now Playing" doesn't display current song and prevents you from stopping play as well

The now playing function keeps freezing on a random song and then I am unable to see what is playing, unable to play/pause a song. I've tried updating, uninstalling/reinstalling, logging out and back in, nothing works.

  • Visitor
  • The now playing function keeps freezing on a random song and then I am unable to see what is playing,  unable to play/pause a song.   I've tried updating, uninstalling/reinstalling, loggi...
  • MauriceMV
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes