Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
PlanPremiumCountryFrance (sorry for my bad english)DeviceSony Xperia XA2 / PCOperating SystemAndroid 9 / Windows 10 My Question or IssueHello, I have a big problem with my playlists. One of my favorite artists is rejected from my playlists by the shu...
Plan Premium Country France (sorry for my bad english) Device Sony Xperia XA2 / PC Operating System Android 9 / Windows 10 My Question or Issue Hello, I have a big problem with my pl...
Community Legend
604 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy 10Operating SystemAndroid Oreo, Windows 10 My Question or IssueI love listening to audiobooks but they kind of scramble with the idea of song-related (virtual) libraries like hot-rotation, 2019 moste list...
Plan Premium Country Germany Device Samsung Galaxy 10 Operating System Android Oreo, Windows 10 My Question or Issue I love listening to audiobooks but they kind of scramble wit...
Spotify Legend
590 Views
1 replies
2 likes
My Question or IssueI was messing around with the family plan settings and I accidentally turned off my explicit content. I turned it back on and restarted the app, but it still isn't working. Is it supposed to come back right away, should I wait? Or...
My Question or Issue I was messing around with the family plan settings and I accidentally turned off my explicit content. I turned it back on and restarted the app, but it still isn't worki...
Spotify Legend
638 Views
1 replies
0 likes
So my ex had been logged into my account, and I am constantly noticing random songs that he must have downloaded. However, none of the songs are showing under my liked songs. I was wondering if there is a way that I can see all the content that has b...
So my ex had been logged into my account, and I am constantly noticing random songs that he must have downloaded. However, none of the songs are showing under my liked songs. I was wondering if there...
Spotify Legend
957 Views
3 replies
0 likes
One of the songs I listened the most this year isn't at all at the Spotify Wrapped 2019. It's a song by Dua Lipa, and what is most strange is that there isn't any song by her on the list, which is weird considering that I listen to her quite more tha...
One of the songs I listened the most this year isn't at all at the Spotify Wrapped 2019. It's a song by Dua Lipa, and what is most strange is that there isn't any song by her on the list, which is we...
Spotify Legend
608 Views
1 replies
0 likes
Plan PremiumCountry USADevice LG Android Phone/Windows Desktop/ Amazon Fire Tablet ....so for the 5+ years that I have been a generally satisfied PREMIUM subscriber to Spotify, I notice that frequently the next or last song played is displayed INSTEA...
Plan Premium Country USA Device LG Android Phone/Windows Desktop/ Amazon Fire Tablet ....so for the 5+ years that I have been a generally satisfied PREMI...
Visitor
673 Views
2 replies
0 likes
Hi I'm trying to save my playlist one by one, and I want to know how to save all playlist one time, for listening without connexion Thanks PlanPremiumCountryFRANCEDeviceIPADOperating SystemIOS12
Hi I'm trying to save my playlist one by one, and I want to know how to save all playlist one time, for listening without connexion Thanks Plan Premium Country FRANCE Device IPAD ...
Roadie
397 Views
1 replies
0 likes
PlanFreeCountryAustralia DeviceMacbook AirOperating SystemiOS 10 My Question or IssueEven when I disable the shuffle feature on a playlist, the songs still don't play in order and continue shuffling. I have seen people report the opposite problem (so...
Plan Free Country Australia Device Macbook Air Operating System iOS 10 My Question or Issue Even when I disable the shuffle feature on a playlist, the songs still don...
Moderator
1806 Views
1 replies
0 likes
PlanPremiumCountrySwedenDevicePC/Android PhoneOperating SystemWindows 10/Android My Question or IssueFor the past month or slightly more I've had a couple of Russian artists added to my Discover Weekly/Release Radar.The genre those playlists usually ...
Plan Premium Country Sweden Device PC/Android Phone Operating System Windows 10/Android My Question or Issue For the past month or slightly more I've had a couple of Russian artists ...
Community Legend
1870 Views
5 replies
0 likes
PlanPremiumCountryMaltaDeviceOnePlus5 and PCOperating SystemAndroid and Windows 10 My Question or IssueI started playing the songs in the Liked Songs playlist, ordered by date. After a few songs, instead of playing the next one, it goes back an amoun...
Plan Premium Country Malta Device OnePlus5 and PC Operating System Android and Windows 10 My Question or Issue I started playing the songs in the Liked Songs playlist, orde...
Spotify Legend
1011 Views
1 replies
0 likes
hihaving a trouble playing from liked song (saved in phone) songs by artists if i search for one to play all of my fav music from that artist is no longer available on my phone! only on my PCkeeps shuffling and when i hit next it will go to something...
hi having a trouble playing from liked song (saved in phone) songs by artists if i search for one to play all of my fav music from that artist is no longer available on my phone! only on my PC keep...
Spotify Star
470 Views
2 replies
0 likes
When I search for a song, it doesn't let me play it, but it tells me that if I want to add it to a playlist, what can I do?
When I search for a song, it doesn't let me play it, but it tells me that if I want to add it to a playlist, what can I do?
Spotify Legend
669 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone S, Microsoft SurfaceOperating SystemiOS 10, Windows 10 My Question or IssueSometime last week my top song of the year changed to a song I haven't listened to hardly at all. I took a photo of my Top 5 when Wrapped fir...
Plan Premium Country USA Device iPhone S, Microsoft Surface Operating System iOS 10, Windows 10 My Question or Issue Sometime last week my top song of the year changed to a song I ha...
Spotify Legend
499 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceWindows PC/Samsung S7Operating SystemWindows 10/Android 8.0.0 My Question or IssueWhen I add local files to my playlist on my PC and then download them on my phone, (I'm on the same Wi-Fi and the green arrow is next to the s...
Plan Premium Country UK Device Windows PC/Samsung S7 Operating System Windows 10/Android 8.0.0 My Question or Issue When I add local files to my playlist on my PC and then do...
Spotify Legend
2529 Views
9 replies
0 likes
Hi! I got an email a few weeks ago to say that my Top 100 Songs Of 2019 playlist was ready for download. However, I tried to access it on the app on both iPhone and iPad but gotten either error messages or links to last year or the year before’s play...
Hi! I got an email a few weeks ago to say that my Top 100 Songs Of 2019 playlist was ready for download. However, I tried to access it on the app on both iPhone and iPad but gotten either er...
Spotify Legend
867 Views
1 replies
0 likes
PlanPremiumCountryPolandDeviceWindows 10 desktop & OnePlus 3TOperating SystemWindows 10 & Android 9 My Question or IssueSuggested songs list (at both Windows and Android devices) got stuck on rap/hip-hop genre. I can refresh it over and over again, b...
Plan Premium Country Poland Device Windows 10 desktop & OnePlus 3T Operating System Windows 10 & Android 9 My Question or Issue Suggested songs list (at both Windows an...
Visitor
6455 Views
6 replies
2 likes
PlanPremiumCountryIndiaDeviceAsus Zenfone Pro M1, Open web playerOperating System(Android Nougat, Windows 10) My Question or Issue I liked some songs on the desktop web player but they don't show up as liked songs on my Spotify phone app.
Plan Premium Country India Device Asus Zenfone Pro M1, Open web player Operating System (Android Nougat, Windows 10) My Question or Issue I liked some songs on the desktop we...
Community Legend
567 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePC Desktop appOperating SystemWindows 10 My Question or IssueI can find an album but i can't play any of the songs....? here is a link to the album. https://open.spotify.com/album/6cHRb2Kb6mQbGb10lPiaRn Oddly, if i search i...
Plan Premium Country USA Device PC Desktop app Operating System Windows 10 My Question or Issue I can find an album but i can't play any of the songs....? here is a link to ...
Spotify Star
489 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issuei'm having trouble with Spotify's search function for albums. Here is an example: If i search for "uncommon denominators" by NRBQ, i can't find it. And if search for "Ridin' ...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue i'm having trouble with Spotify's search function for albums. Here is an example: I...
Spotify Legend
4201 Views
5 replies
0 likes
Family Premium PlanUSA iPhone 7 Plus, Google Pixel 3, OS X, Google Chromebook, Google Audiocast Hi, I would like to be able to remove certain songs and albums from consideration for my Spotify made playlists. This does not seem to be a possibility at...
Family Premium Plan USA iPhone 7 Plus, Google Pixel 3, OS X, Google Chromebook, Google Audiocast Hi, I would like to be able to remove certain so...
Spotify Legend
939 Views
2 replies
0 likes
