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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

soywhiteeagle

Newbie

304919 Views

97 replies

91 likes

  • 304919 Views
  • 97 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

171849 Views

242 replies

44 likes

  • 171849 Views
  • 242 replies
  • 44 likes

Superuser Contribution exempt audiobooks from hot rotation and other song-related libraries

PlanPremiumCountryGermanyDeviceSamsung Galaxy 10Operating SystemAndroid Oreo, Windows 10 My Question or IssueI love listening to audiobooks but they kind of scramble with the idea of song-related (virtual) libraries like hot-rotation, 2019 moste list...

Newbie

Plan Premium Country Germany Device Samsung Galaxy 10 Operating System Android Oreo, Windows 10   My Question or Issue I love listening to audiobooks but they kind of scramble wit...

Peter

Spotify Legend

590 Views

1 replies

2 likes

audiobook
libraries
  • 590 Views
  • 1 replies
  • 2 likes

Superuser Contribution explicit songs

My Question or IssueI was messing around with the family plan settings and I accidentally turned off my explicit content. I turned it back on and restarted the app, but it still isn't working. Is it supposed to come back right away, should I wait? Or...

Visitor

  My Question or Issue I was messing around with the family plan settings and I accidentally turned off my explicit content. I turned it back on and restarted the app, but it still isn't worki...

Guido

Spotify Legend

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs/Play list on different device but same account

So my ex had been logged into my account, and I am constantly noticing random songs that he must have downloaded. However, none of the songs are showing under my liked songs. I was wondering if there is a way that I can see all the content that has b...

Casual Listener

So my ex had been logged into my account, and I am constantly noticing random songs that he must have downloaded. However, none of the songs are showing under my liked songs. I was wondering if there...

Mario

Spotify Legend

958 Views

3 replies

0 likes

  • 958 Views
  • 3 replies
  • 0 likes

Superuser Contribution One of my most listened songs of the year isn't on Spotify Wrapped

One of the songs I listened the most this year isn't at all at the Spotify Wrapped 2019. It's a song by Dua Lipa, and what is most strange is that there isn't any song by her on the list, which is weird considering that I listen to her quite more tha...

Visitor

One of the songs I listened the most this year isn't at all at the Spotify Wrapped 2019. It's a song by Dua Lipa, and what is most strange is that there isn't any song by her on the list, which is we...

Mario

Spotify Legend

608 Views

1 replies

0 likes

Spotify Wrapped
wrong song
  • 608 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong Song Displayed issue NOT resolved YET !....wth !...SOS !

Plan PremiumCountry USADevice LG Android Phone/Windows Desktop/ Amazon Fire Tablet ....so for the 5+ years that I have been a generally satisfied PREMIUM subscriber to Spotify, I notice that frequently the next or last song played is displayed INSTEA...

Newbie

Plan   Premium Country   USA Device  LG Android Phone/Windows Desktop/ Amazon Fire Tablet   ....so for the 5+ years that I have been a generally satisfied PREMI...

wmhmead

Visitor

673 Views

2 replies

0 likes

  • 673 Views
  • 2 replies
  • 0 likes

To save all playlist one time

Hi I'm trying to save my playlist one by one, and I want to know how to save all playlist one time, for listening without connexion Thanks PlanPremiumCountryFRANCEDeviceIPADOperating SystemIOS12

Regular

Hi I'm trying to save my playlist one by one, and I want to know how to save all playlist one time, for listening without connexion  Thanks  Plan Premium Country FRANCE Device IPAD ...

OneByBoo

Roadie

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why doesn't playlist stop shuffling when I click unshuffle?

PlanFreeCountryAustralia DeviceMacbook AirOperating SystemiOS 10 My Question or IssueEven when I disable the shuffle feature on a playlist, the songs still don't play in order and continue shuffling. I have seen people report the opposite problem (so...

Casual Listener

  Plan Free Country Australia   Device Macbook Air Operating System iOS 10   My Question or Issue Even when I disable the shuffle feature on a playlist, the songs still don...

Xenia

Moderator

1807 Views

1 replies

0 likes

  • 1807 Views
  • 1 replies
  • 0 likes

Solved!! Russian artists incorrectly featuring others

PlanPremiumCountrySwedenDevicePC/Android PhoneOperating SystemWindows 10/Android My Question or IssueFor the past month or slightly more I've had a couple of Russian artists added to my Discover Weekly/Release Radar.The genre those playlists usually ...

Casual Listener

Plan Premium Country Sweden Device PC/Android Phone Operating System Windows 10/Android   My Question or Issue For the past month or slightly more I've had a couple of Russian artists ...

Emilia_8

Community Legend

1873 Views

5 replies

0 likes

  • 1873 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlists randomly shuffles/loops after a few songs in order

PlanPremiumCountryMaltaDeviceOnePlus5 and PCOperating SystemAndroid and Windows 10 My Question or IssueI started playing the songs in the Liked Songs playlist, ordered by date. After a few songs, instead of playing the next one, it goes back an amoun...

Newbie

Plan Premium Country Malta Device OnePlus5 and PC Operating System Android and Windows 10   My Question or Issue I started playing the songs in the Liked Songs playlist, orde...

Peter

Spotify Legend

1013 Views

1 replies

0 likes

order
shuffle
  • 1013 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked Songs (searching by artists won't work)

hihaving a trouble playing from liked song (saved in phone) songs by artists if i search for one to play all of my fav music from that artist is no longer available on my phone! only on my PCkeeps shuffling and when i hit next it will go to something...

Newbie

hi having a trouble playing from liked song (saved in phone) songs by artists if i search for one to play all of my fav music from that artist is no longer available on my phone! only on my PC keep...

MattSuda

Spotify Star

471 Views

2 replies

0 likes

  • 471 Views
  • 2 replies
  • 0 likes

Superuser Contribution PLAYLIST REPRODUCTION Trouble

When I search for a song, it doesn't let me play it, but it tells me that if I want to add it to a playlist, what can I do?

Casual Listener

  When I search for a song, it doesn't let me play it, but it tells me that if I want to add it to a playlist, what can I do?  

Peter

Spotify Legend

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify Top song changed out of the blue

PlanPremiumCountryUSADeviceiPhone S, Microsoft SurfaceOperating SystemiOS 10, Windows 10 My Question or IssueSometime last week my top song of the year changed to a song I haven't listened to hardly at all. I took a photo of my Top 5 when Wrapped fir...

Visitor

Plan Premium Country USA Device iPhone S, Microsoft Surface Operating System iOS 10, Windows 10   My Question or Issue Sometime last week my top song of the year changed to a song I ha...

Peter

Spotify Legend

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local Files don't stay downloaded

PlanPremiumCountryUKDeviceWindows PC/Samsung S7Operating SystemWindows 10/Android 8.0.0 My Question or IssueWhen I add local files to my playlist on my PC and then download them on my phone, (I'm on the same Wi-Fi and the green arrow is next to the s...

Visitor

  Plan Premium Country UK Device Windows PC/Samsung S7 Operating System Windows 10/Android 8.0.0   My Question or Issue When I add local files to my playlist on my PC and then do...

CarlosE

Spotify Legend

2532 Views

9 replies

0 likes

  • 2532 Views
  • 9 replies
  • 0 likes

Superuser Contribution No Your Top 100 Songs 2019 on my Spotify

Hi! I got an email a few weeks ago to say that my Top 100 Songs Of 2019 playlist was ready for download. However, I tried to access it on the app on both iPhone and iPad but gotten either error messages or links to last year or the year before’s play...

Music Fan

Hi!   I got an email a few weeks ago to say that my Top 100 Songs Of 2019 playlist was ready for download. However, I tried to access it on the app on both iPhone and iPad but gotten either er...

Guido

Spotify Legend

870 Views

1 replies

0 likes

confused
wrapped2019
  • 870 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Suggested songs stuck on one genre

PlanPremiumCountryPolandDeviceWindows 10 desktop & OnePlus 3TOperating SystemWindows 10 & Android 9 My Question or IssueSuggested songs list (at both Windows and Android devices) got stuck on rap/hip-hop genre. I can refresh it over and over again, b...

Casual Listener

Plan Premium Country Poland Device Windows 10 desktop &  OnePlus 3T Operating System Windows 10 & Android 9   My Question or Issue Suggested songs list (at both Windows an...

ShelleyTaylorson

Visitor

6463 Views

6 replies

2 likes

  • 6463 Views
  • 6 replies
  • 2 likes

Solved!! Songs I like on pc don't show on my phone

PlanPremiumCountryIndiaDeviceAsus Zenfone Pro M1, Open web playerOperating System(Android Nougat, Windows 10) My Question or Issue I liked some songs on the desktop web player but they don't show up as liked songs on my Spotify phone app.

Visitor

Plan Premium Country India Device Asus Zenfone Pro M1, Open web player Operating System (Android Nougat, Windows 10)   My Question or Issue   I liked some songs on the desktop we...

Emilia_8

Community Legend

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Songs won't play

PlanPremiumCountryUSADevicePC Desktop appOperating SystemWindows 10 My Question or IssueI can find an album but i can't play any of the songs....? here is a link to the album. https://open.spotify.com/album/6cHRb2Kb6mQbGb10lPiaRn Oddly, if i search i...

Roadie

Plan Premium Country USA Device PC Desktop app Operating System Windows 10   My Question or Issue I can find an album but i can't play any of the songs....?   here is a link to ...

Luan

Spotify Star

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Album search produces inconsistent results

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issuei'm having trouble with Spotify's search function for albums. Here is an example: If i search for "uncommon denominators" by NRBQ, i can't find it. And if search for "Ridin' ...

Roadie

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue i'm having trouble with Spotify's search function for albums.  Here is an example:   I...

Guido

Spotify Legend

4202 Views

5 replies

0 likes

  • 4202 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Feature Request: Remove songs from Spotify made playlists

Family Premium PlanUSA iPhone 7 Plus, Google Pixel 3, OS X, Google Chromebook, Google Audiocast Hi, I would like to be able to remove certain songs and albums from consideration for my Spotify made playlists. This does not seem to be a possibility at...

Visitor

      Family Premium Plan USA   iPhone 7 Plus, Google Pixel 3, OS X, Google Chromebook, Google Audiocast   Hi,   I would like to be able to remove certain so...

Katerina

Spotify Legend

940 Views

2 replies

0 likes

  • 940 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Hide Seasonal Playlists

Is there a way to temporarily "hide" seasonal playlists so they don't clutter up my library all year long. For example: I made several Christmas playlists and only listen to them during the season. I don't want to look at them in my library all year ...

Casual Listener

Is there a way to temporarily "hide" seasonal playlists so they don't clutter up my library all year long.  For example: I made several Christmas playlists and only listen to them during the sea...

Katerina

Spotify Legend

1397 Views

3 replies

0 likes

  • 1397 Views
  • 3 replies
  • 0 likes