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Solved!! How to remove and stop past podcasts from being recommended

Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...

Visitor

hobbss

Gig Goer

243025 Views

125 replies

64 likes

  • 243025 Views
  • 125 replies
  • 64 likes

Solved!! Playlists not showing up even when set to "Public

I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...

Casual Listener

Dessi

Moderator

137138 Views

77 replies

7 likes

  • 137138 Views
  • 77 replies
  • 7 likes

Solved!! Wrapped 2025

Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2025 Wrapped experience here. Please use this thread to let us know how you're finding your 2025 Wrapped, and share your feedback. We’ll be keeping an eye, and reporting...

Spotify

javierZam

Visitor

94324 Views

145 replies

10 likes

  • 94324 Views
  • 145 replies
  • 10 likes

Superuser Contribution Songs disappeared from playlist

PlanPremiumCountryUnited States DeviceiPhone 8, Surface Laptop 2Operating SystemiOS 10, Windows 10 My Question or IssueThe songs from my playlist have disappeared. On Desktop it shows the playlist as empty (0 songs) and on my mobile app and the web p...

Visitor

Plan Premium Country United States   Device iPhone 8, Surface Laptop 2 Operating System iOS 10, Windows 10   My Question or Issue The songs from my playlist have disappeared. On ...

Mario

Spotify Legend

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

2 "YourTopSongs2019" playlists

Hi Spotify Support, I hope you're having a good time. PlanPremiumCountryIrelandDevice(iPhone, PC, Macbook Pro late 2016)Operating System(iOS 13, Windows 10, MacOS Mojave) My Question or Issue Like the subject line states I see 2 "YourTopSongs2019" pl...

Casual Listener

Hi Spotify Support,   I hope you're having a good time.   Plan Premium Country Ireland Device (iPhone, PC, Macbook Pro late 2016) Operating System (iOS 13, Windows 10, MacOS Moja...

441 Views

0 replies

1 likes

  • 441 Views
  • 0 replies
  • 1 likes

Are the yearly listening hour statistics only based on online streaming?

Dear friends, I am wondering if the "hours listened" from Spotify Wrapped each year, are based on the online streaming hours only? I literally have music on 24/7, but most of my friends have way more hours? I do mostly listen to my downloaded music o...

Regular

Dear friends,   I am wondering if the "hours listened" from Spotify Wrapped each year, are based on the online streaming hours only? I literally have music on 24/7, but most of my friends have...

1116 Views

0 replies

0 likes

  • 1116 Views
  • 0 replies
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All of my downloaded music disappeared!

PlanPremiumCountryUsaDevice Samsung Galaxy 9+ My Question or IssueI've had music downloaded to my phone for YEARS and of course when I go to board a plane this evening, all of my downloaded music is gone. What happened?!!!

Newbie

Plan Premium Country Usa Device  Samsung Galaxy 9+   My Question or Issue I've had music downloaded to my phone for YEARS and of course when I go to board a plane this evening, all ...

963 Views

0 replies

0 likes

  • 963 Views
  • 0 replies
  • 0 likes

add an album to a playlist

Plan freeCountry ukDevice Android tablet 6.0.1 & android phone 9 Another thread said this was available again an that I should come to these boards if I still had a problem.Here I am. https://community.spotify.com/t5/Ongoing-Issues/Adding-albums-EP-s...

Roadie

  Plan free Country uk Device Android tablet 6.0.1 & android phone 9     Another thread said this was available again an that I should come to these boards if I still had a p...

headey

Roadie

3040 Views

2 replies

0 likes

8.5.33.831
album
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  • 2 replies
  • 0 likes

How to make Spotify work?

So I've started using spotify again about a week ago and then suddenly it doesn't work anymore. And then I used web player because I don't know what other streaming platform I could use other than spotify. Even my playlist isn't saved and the search ...

Visitor

So I've started using spotify again about a week ago and then suddenly it doesn't work anymore. And then I used web player because I don't know what other streaming platform I could use other than sp...

849 Views

0 replies

0 likes

  • 849 Views
  • 0 replies
  • 0 likes

trouble with playing on chromecast

Can't play Spotify on my Chromecast 2. It worked till 2 weeks ago. I've resetted the cromecast , the router and my phone. On my phone I reinstalled Spotify.The chromecast device is appearing in the app and after attaching it the spotifysymbol is appe...

Visitor

Can't play Spotify on my Chromecast 2. It worked till 2 weeks ago. I've resetted the cromecast , the router and my phone. On my phone I reinstalled Spotify. The chromecast device is appearing in the...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Can't make a queue by searching after new update

PremiumU.S.Galaxy Note 10+ONE UI 1.5, ANDROID VERSION 9 ISSUEIt is a little difficult to explain, but before the latest update I could search for an artist or specific songs in my library and it would only put the searched results in my play queue an...

Newbie

Premium U.S. Galaxy Note 10+ ONE UI 1.5, ANDROID VERSION 9   ISSUE It is a little difficult to explain, but before the latest update I could search for an artist or specific songs in my li...

Artherix

Casual Listener

773 Views

2 replies

4 likes

  • 773 Views
  • 2 replies
  • 4 likes

Local files on Mobile Device

I'm on premium in the UK. I have just uploaded my iTunes files to 'local files', but I just cannot, no matter what I try, get them to be on my mobile phone (iPhone XR). I have talked to multiple bots and I've had it up to here... all the posts on Spo...

Casual Listener

I'm on premium in the UK. I have just uploaded my iTunes files to 'local files', but I just cannot, no matter what I try, get them to be on my mobile phone (iPhone XR). I have talked to multiple bots...

harriet1234

Casual Listener

1034 Views

2 replies

0 likes

  • 1034 Views
  • 2 replies
  • 0 likes

Superuser Contribution Statistics shows my TOP artist is I never heard of. Hidden advertising???

PlanPremiumCountryUSADevicePC, Android HeadOperating SystemWindows 7, Windows 10, Android 9 My Question or Issue Statistics in 2019 Wrapped shows my TOP artist is I never heard of. And I would never listen this kind of music.Is it hidden advertising ...

Gig Goer

Plan Premium Country USA Device PC, Android Head Operating System Windows 7, Windows 10, Android 9   My Question or Issue   Statistics in 2019 Wrapped shows my TOP artist is I ne...

Katerina

Spotify Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Restore previous version of playlist?

PlanPremiumCountryEnglandDeviceiPhone 7Operating SystemiOS 13 My Question or Issueso it might be a very dumb question but basically i used a website tool thingy called randify because i didn’t like how spotify ‘shuffled’ my playlist of over 1000 song...

Newbie

Plan Premium Country England Device iPhone 7 Operating System iOS 13   My Question or Issue so it might be a very dumb question but basically i used a website tool thingy called randif...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Not all albums shown on artist's "album" section

Hi, where can I report the fact that some of the albums that actually are available on Spoti are not shown on albums section. I mean Mylene Farmer. Live a Bercy, Avant que l'ombre... a Bercy - they r on Spoti, but not on her album list, while other l...

Roadie

  Hi,   where can I report the fact that some of the albums that actually are available on Spoti are not shown on albums section. I mean Mylene Farmer.   Live a Bercy, Avant que l...

Lucky50300

Regular

1408 Views

2 replies

0 likes

  • 1408 Views
  • 2 replies
  • 0 likes

Superuser Contribution My Wrapped Decade Playlist shows artists I have marked with "I don't like artist X"

My Question or IssueWhat's wrong with the playlist of the decade in "Wrapped 2019"? It's just filled with local pop hits. I listen to maybe around five bands from my own country (in this case Finland) and I've pressed "I don't like artist X" on most ...

Casual Listener

My Question or Issue What's wrong with the playlist of the decade in "Wrapped 2019"? It's just filled with local pop hits. I listen to maybe around five bands from my own country (in this case Finla...

cowknee

Casual Listener

5462 Views

11 replies

21 likes

  • 5462 Views
  • 11 replies
  • 21 likes

load of my huge library on my new smartphone stops each time i switch to another app?

Plan PremiumCountry FranceDevice iPhone XS on iOS 13.2.3 My Question or IssueJust activated few days ago my iPhone with 256 Go (!) to load my huge library - more than 3,000 titlesI'm surprised it progresses so slowly, stopping each time i switch to a...

Newbie

Plan Premium Country France Device iPhone XS on iOS 13.2.3   My Question or Issue Just activated few days ago my iPhone with 256 Go (!) to load my huge library - more than 3,...

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes

During the break in Premium period, my favorites are gone

PlanPremiumCountryPolandDeviceXiaomi Mi 9TOperating SystemAndroid My Question or IssueDuring the break in Premium period, my Playlists and favorites are gone.I can restore Playlists via Web app, but the favorites are missing.

Visitor

Plan Premium Country Poland Device Xiaomi Mi 9T Operating System Android   My Question or Issue During the break in Premium period, my Playlists and favorites are gone. I can restore ...

224 Views

0 replies

0 likes

  • 224 Views
  • 0 replies
  • 0 likes

Artists used to be in alphabetical order

PlanPremiumCountryUSA DeviceSamsung Galaxy 8 Active My Question or IssueI have such a difficult time finding specific artists in my library. It used to all be so easy to find in alphabetical order. Why change it? Even having the most often played at ...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy 8 Active   My Question or Issue I have such a difficult time finding specific artists in my library. It used to all be so easy to f...

Emilia_8

Community Legend

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

WHERE IS MY MUSIC!!

As of this summer, Spotify got a new look, and a MASSIVE loss in functionality. I got an update that managed to erase 90% of my saved library (where did all my saved artists go?!) and made it impossible to view albums I have saved by the artist as op...

Casual Listener

As of this summer, Spotify got a new look, and a MASSIVE loss in functionality. I got an update that managed to erase 90% of my saved library (where did all my saved artists go?!) and made it impossi...

jmecook

Casual Listener

747 Views

4 replies

1 likes

  • 747 Views
  • 4 replies
  • 1 likes

Some Podcast Titles Visible but not Playable

PlanPremiumCountryMulti - UK based accountDeviceDesktop PC, MobileOperating SystemLinux Mint 19.2 (64 bit)Windows 10 (latest updates)Android Oreo My Question or Issue I am podcast mad. I seem to have an issue with 2 specific podcasts at the moment:1....

Regular

Plan Premium Country Multi - UK based account Device Desktop PC, Mobile Operating System Linux Mint 19.2 (64 bit) Windows 10 (latest updates) Android Oreo   My Question or Issue &nbs...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

How long do deleted playlists stay around under "recover deleted playlists?"

PlanFree/PremiumCountryUS DeviceN/AOperating SystemN/A My Question or Issuehttps://www.spotify.com/us/account/recover-playlists/I just want to know how long a deleted playlist will be available before getting permanently deleted.

Newbie

Plan Free/Premium Country US   Device N/A Operating System N/A   My Question or Issue https://www.spotify.com/us/account/recover-playlists/ I just want to know how long a dele...

2191 Views

0 replies

7 likes

  • 2191 Views
  • 0 replies
  • 7 likes