Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Your Library on all devices.
Last year I was searching for some podcasts of specific interest but after giving a couple shows a try and not liking what I found I gave up and moved on. Now both of these podcasts are not only looming in my "Your Shows" despite having never followe...
Gig Goer
245351 Views
125 replies
64 likes
I have a premium account and I just started having this issue... (I'm using the desktop version of Spotify on my MacBook Air)I make a playlist, add songs and a cover if needed then set it to playlist. But, it doesn't show up on my profile and other p...
Visitor
142105 Views
80 replies
7 likes
Hey! Thanks for coming to the Spotify Community.We’re excited to hear about your 2025 Wrapped experience here. Please use this thread to let us know how you're finding your 2025 Wrapped, and share your feedback. We’ll be keeping an eye, and reporting...
Premium plan userCanadaDevice - Samsung Galaxy 8Operating System - AndroidMy Question or IssueHi guys, about 2 weeks ago I found that the playlists I created via the desktop app do not match with the playlists on my mobile android app. It's not that ...
Premium plan user Canada Device - Samsung Galaxy 8 Operating System - Android My Question or Issue Hi guys, about 2 weeks ago I found that the playlists I created via the desktop app do not...
Spotify Legend
2825 Views
5 replies
3 likes
I decided to follow a certain artist. She has about 100 albums, several with many songs in them. Yet, now if I decide to go to my liked artist and play stuff from her, it only gives me 7 of her songs. The only way to play all of her music is by searc...
I decided to follow a certain artist. She has about 100 albums, several with many songs in them. Yet, now if I decide to go to my liked artist and play stuff from her, it only gives me 7 of her songs...
Spotify Legend
805 Views
1 replies
1 likes
Hello,I wanted to know if Spotify Premium purchased in India can be used along with a paid VPN subscription to unlock the music catalogue of another country like USA, without permanently changing the country to USA under the country section in my Spo...
Hello, I wanted to know if Spotify Premium purchased in India can be used along with a paid VPN subscription to unlock the music catalogue of another country like USA, without permanently changing t...
2151 Views
0 replies
0 likes
PlanPremiumCountryUKDeviceiPhone XROperating SystemiOS 13.1.2 My Question or IssueHas there been an update to daily mixes? It appears they're now limited so you can't refresh songs and keep the playlist going. This completely destroys them!
Plan Premium Country UK Device iPhone XR Operating System iOS 13.1.2 My Question or Issue Has there been an update to daily mixes? It appears they're now limited so you can't refresh...
Music Fan
4749 Views
14 replies
6 likes
PlanPremium Country DeviceGoogle Pixel 3AOperating System My Question or IssueI have deleted my library but it continues to tell me that it is full and will only allow me to add songs or albums that I had on it before. My Spotify is currently taking ...
Plan Premium Country Device Google Pixel 3A Operating System My Question or Issue I have deleted my library but it continues to tell me that it is full and will o...
Composer
640 Views
1 replies
0 likes
PlanPremiumCountryUSADevice(Misc)Operating System(Misc) My Question or Issue When I first started using Spotify I would receive excellent Discover weekly recommendations based off the songs that I liked and listened to, although recently, I have been...
Plan Premium Country USA Device (Misc) Operating System (Misc) My Question or Issue When I first started using Spotify I would receive excellent Discover weekly recommendatio...
Casual Listener
527 Views
2 replies
1 likes
PlanPremiumCountryILDeviceDellOperating SystemWindows 10My Question or IssueOn "liked songs" library - how can i sort by release year to know which songs that I liked released between 2010-2020 ( I know it's possible on playlist but I want to do the ...
Plan Premium Country IL Device Dell Operating System Windows 10 My Question or Issue On "liked songs" library - how can i sort by release year to know which songs that I liked released betwe...
Spotify Legend
5023 Views
1 replies
22 likes
When I click the link from the email, I get the following responses - Desktop: Launches spotify, displays a page saying "There was a problem displaying this page!"Mobile (Android): Launches spotify, displays a page where I can click the 'unwrapped' b...
When I click the link from the email, I get the following responses - Desktop: Launches spotify, displays a page saying "There was a problem displaying this page!" Mobile (Android): Launc...
Spotify Legend
2109 Views
3 replies
3 likes
i have a premium plan and iphone 10, and a bulk of my downloaded songs are consistently deleted. i went through the checklist in the spotify help section, but those suggestions either didn't work or don't apply. i've seen that it is a reoccurring pro...
i have a premium plan and iphone 10, and a bulk of my downloaded songs are consistently deleted. i went through the checklist in the spotify help section, but those suggestions either didn't work or ...
517 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI downloaded Spotify on my Xbox because for some reason Pandora wouldn't load and I liked it ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I downl...
Casual Listener
480 Views
1 replies
0 likes
I personally feel that Spotify generally does a good job at knowing what I like and what I don't when it comes to music selection. This year, however, I'm starting to have my doubts after I scrolled through the "Best of the decade for you" playlist f...
I personally feel that Spotify generally does a good job at knowing what I like and what I don't when it comes to music selection. This year, however, I'm starting to have my doubts after I scr...
Casual Listener
985 Views
2 replies
0 likes
PlanPremiumCountryUnited States DeviceiPhone 8, Surface Laptop 2Operating SystemiOS 10, Windows 10 My Question or IssueThe songs from my playlist have disappeared. On Desktop it shows the playlist as empty (0 songs) and on my mobile app and the web p...
Plan Premium Country United States Device iPhone 8, Surface Laptop 2 Operating System iOS 10, Windows 10 My Question or Issue The songs from my playlist have disappeared. On ...
Spotify Legend
330 Views
1 replies
0 likes
Hi Spotify Support, I hope you're having a good time. PlanPremiumCountryIrelandDevice(iPhone, PC, Macbook Pro late 2016)Operating System(iOS 13, Windows 10, MacOS Mojave) My Question or Issue Like the subject line states I see 2 "YourTopSongs2019" pl...
Hi Spotify Support, I hope you're having a good time. Plan Premium Country Ireland Device (iPhone, PC, Macbook Pro late 2016) Operating System (iOS 13, Windows 10, MacOS Moja...
444 Views
0 replies
1 likes
Dear friends, I am wondering if the "hours listened" from Spotify Wrapped each year, are based on the online streaming hours only? I literally have music on 24/7, but most of my friends have way more hours? I do mostly listen to my downloaded music o...
Dear friends, I am wondering if the "hours listened" from Spotify Wrapped each year, are based on the online streaming hours only? I literally have music on 24/7, but most of my friends have...
1118 Views
0 replies
0 likes
PlanPremiumCountryUsaDevice Samsung Galaxy 9+ My Question or IssueI've had music downloaded to my phone for YEARS and of course when I go to board a plane this evening, all of my downloaded music is gone. What happened?!!!
Plan Premium Country Usa Device Samsung Galaxy 9+ My Question or Issue I've had music downloaded to my phone for YEARS and of course when I go to board a plane this evening, all ...
967 Views
0 replies
0 likes
Plan freeCountry ukDevice Android tablet 6.0.1 & android phone 9 Another thread said this was available again an that I should come to these boards if I still had a problem.Here I am. https://community.spotify.com/t5/Ongoing-Issues/Adding-albums-EP-s...
Plan free Country uk Device Android tablet 6.0.1 & android phone 9 Another thread said this was available again an that I should come to these boards if I still had a p...
Roadie
3042 Views
2 replies
0 likes
So I've started using spotify again about a week ago and then suddenly it doesn't work anymore. And then I used web player because I don't know what other streaming platform I could use other than spotify. Even my playlist isn't saved and the search ...
So I've started using spotify again about a week ago and then suddenly it doesn't work anymore. And then I used web player because I don't know what other streaming platform I could use other than sp...
851 Views
0 replies
0 likes
Can't play Spotify on my Chromecast 2. It worked till 2 weeks ago. I've resetted the cromecast , the router and my phone. On my phone I reinstalled Spotify.The chromecast device is appearing in the app and after attaching it the spotifysymbol is appe...
Can't play Spotify on my Chromecast 2. It worked till 2 weeks ago. I've resetted the cromecast , the router and my phone. On my phone I reinstalled Spotify. The chromecast device is appearing in the...
282 Views
0 replies
0 likes
PremiumU.S.Galaxy Note 10+ONE UI 1.5, ANDROID VERSION 9 ISSUEIt is a little difficult to explain, but before the latest update I could search for an artist or specific songs in my library and it would only put the searched results in my play queue an...
Premium U.S. Galaxy Note 10+ ONE UI 1.5, ANDROID VERSION 9 ISSUE It is a little difficult to explain, but before the latest update I could search for an artist or specific songs in my li...
Casual Listener
776 Views
2 replies
4 likes
I'm on premium in the UK. I have just uploaded my iTunes files to 'local files', but I just cannot, no matter what I try, get them to be on my mobile phone (iPhone XR). I have talked to multiple bots and I've had it up to here... all the posts on Spo...
I'm on premium in the UK. I have just uploaded my iTunes files to 'local files', but I just cannot, no matter what I try, get them to be on my mobile phone (iPhone XR). I have talked to multiple bots...
Casual Listener
1040 Views
2 replies
0 likes
