Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Your Library on all devices.
You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...
Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...
CountryUSADevicein-device app in Tesla carsOperating SystemTesla linux My Question or IssueI have two playlists, Alice and Bob, and I am playing through playlist Bob. The current song is also in playlist Alice. I wish to skip to the next song. If I h...
Country USA Device in-device app in Tesla cars Operating System Tesla linux My Question or Issue I have two playlists, Alice and Bob, and I am playing through playlist Bob. The current...
Moderator
458 Views
1 replies
0 likes
Wether in online or offline mode my songs crash and have to be played from beginning and thats on downloaded as well as streaming. Some times the app crashes as well. Happening for months and last try before cancelling my subscription as very frustra...
Wether in online or offline mode my songs crash and have to be played from beginning and thats on downloaded as well as streaming. Some times the app crashes as well. Happening for months and last tr...
Moderator
252 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceiphone SE and windows 11My Question or Issue A playlist of mine from 2021 has several songs I didn't put in it, and they're interspersed throughout the playlist.If I sort by "date added" the songs do not move orders, because...
Plan Premium Country US Device iphone SE and windows 11 My Question or Issue A playlist of mine from 2021 has several songs I didn't put in it, and they're interspersed throughout the ...
Moderator
1617 Views
3 replies
0 likes
PlanPremiumCountryUKDeviceGoogle Pixel 4a, Desktop PCOperating SystemAndriod 13, Windows 10 My Question or IssueIm trying to add various songs not on spotify onto a playlist, I downloaded the album both on my phone and my desktop pc. The only song th...
Plan Premium Country UK Device Google Pixel 4a, Desktop PC Operating System Andriod 13, Windows 10 My Question or Issue Im trying to add various songs not on spotify onto a playlist,...
Visitor
1419 Views
2 replies
1 likes
PlanPremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 14 on mobile and Windows 10 on my PC My Question or IssueI have a playlist of local files on my Windows PC that I want to sync to my iPhone, but it will not work. The playlist consists ...
Plan Premium Country United States Device iPhone X Operating System iOS 14 on mobile and Windows 10 on my PC My Question or Issue I have a playlist of local files on my Windows PC th...
Newbie
10125 Views
11 replies
1 likes
DeviceiPhone 13 miniOperating SystemWindows 10 My Question or IssueThere's a podcast I want to remove from my library but Spotify can't find the page so I can't remove it.
Device iPhone 13 mini Operating System Windows 10 My Question or Issue There's a podcast I want to remove from my library but Spotify can't find the page so I can't remove it.
Not applicable
3972 Views
14 replies
1 likes
PlanPremiumCountryBelgiumDeviceMotorola phoneOperating SystemAndroid My Question or IssueA few weeks ago, I made a playlist for an upcoming festival. I also shared it with my girlfriend. Now, when I look at the playlist, I noticed that all songs from...
Plan Premium Country Belgium Device Motorola phone Operating System Android My Question or Issue A few weeks ago, I made a playlist for an upcoming festival. I also shared it with my...
Moderator
553 Views
5 replies
0 likes
add the option to put my playlist in alphabetical order!! could’ve sworn this was already an option before
add the option to put my playlist in alphabetical order!! could’ve sworn this was already an option before
Moderator
345 Views
1 replies
0 likes
PlanFreeCountryAustraliaDeviceLenovo X250 laptopOperating SystemWindows 10 22H2 My Question or IssueEvery time that I resize the Spotify window, the Library, Now Playing, and Queue tabs change to an obnoxiously large size. I have them pushed as small...
Plan Free Country Australia Device Lenovo X250 laptop Operating System Windows 10 22H2 My Question or Issue Every time that I resize the Spotify window, the Library, Now Playing, and...
Moderator
702 Views
3 replies
0 likes
Device PC Operating System Windows 10 I don't know where else to post this, but the new desktop UI is terrible. I'm running version 1.2.7.1277.g2b3ce637 and have tried the methods to revert the UI I've found elsewhere in the community (like changing ...
Device PC Operating System Windows 10 I don't know where else to post this, but the new desktop UI is terrible. I'm running version 1.2.7.1277.g2b3ce637 and have tried the metho...
Casual Listener
101062 Views
312 replies
261 likes
It has happened to me several times and I have seen in the forum It is a common problem, that some songs are unliked by Spotify not by the user neither by the artists. This is caused, said by Spotify (through several mails I interchanged) because som...
It has happened to me several times and I have seen in the forum It is a common problem, that some songs are unliked by Spotify not by the user neither by the artists. This is caused, said b...
Newbie
1712 Views
11 replies
9 likes
Planpremium CountryCanada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)iOS 17.5My Question or IssueWhy do I always have advertising when I listen to my music? I use the Premium solo.
Plan premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) iOS 17.5 My Question ...
Moderator
201 Views
1 replies
0 likes
How to create a list on my iPhone
How to create a list on my iPhone
Spotify Star
318 Views
1 replies
0 likes
I'm in browser, in Firefox. Everything else works perfectly and I have no issue playing music by any other band. However, when a Led Zeppelin song comes up in a playlist, the song is skipped. When I search for a Led Zeppelin song directly and click o...
I'm in browser, in Firefox. Everything else works perfectly and I have no issue playing music by any other band. However, when a Led Zeppelin song comes up in a playlist, the song is skipped. When I ...
3023 Views
0 replies
1 likes
There seems to have been a recent update that removed the ability for users other than the owner on a collaborative playlist to remove songs they did not add. I'm not sure if this is a bug or a change to the permissioning, but I don't see a way to tu...
There seems to have been a recent update that removed the ability for users other than the owner on a collaborative playlist to remove songs they did not add. I'm not sure if this is a bug or a chang...
Moderator
8659 Views
12 replies
2 likes
So I recently asked my friend for some song suggestions to add to my playlist, which they sent via Discord, however partway through the song list I noticed some of the songs that were playing didn't match the song preview. It wasn't all of the sugges...
So I recently asked my friend for some song suggestions to add to my playlist, which they sent via Discord, however partway through the song list I noticed some of the songs that were playing didn't ...
Moderator
413 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevicePixel 7 ProOperating SystemAndroid 14 My Question or IssueSo after realising for some reason Spotify likes uninstalling downloaded songs at random, causing my local songs to get deleted and having to redownload all play...
Plan Premium Country Germany Device Pixel 7 Pro Operating System Android 14 My Question or Issue So after realising for some reason Spotify likes uninstalling downloaded songs at ran...
Newbie
1746 Views
7 replies
0 likes
Hello I have around 16gb's of local music on my phone and I'm thinking of switching to Spotify but first I have a few questions:1. Can my songs be imported with the folder they are in? For example, I have folders like "things I was listening as a kid...
Hello I have around 16gb's of local music on my phone and I'm thinking of switching to Spotify but first I have a few questions: 1. Can my songs be imported with the folder they are in? For exampl...
Regular
3051 Views
6 replies
0 likes
It doesn't load any playlist, not even the one I like, when I search for a song and press play, it tells me "you have discovered a premium function" and it doesn't play the song, I need help please
It doesn't load any playlist, not even the one I like, when I search for a song and press play, it tells me "you have discovered a premium function" and it doesn't play the song, I need help please
Moderator
258 Views
1 replies
0 likes
I was wondering why you can not view or sort a spotify library by artist? It only seems to allow album, song or playlist. I would just simply like to view my library as artist without the album list if possible?
I was wondering why you can not view or sort a spotify library by artist? It only seems to allow album, song or playlist. I would just simply like to view my library as artist without the album list ...
Visitor
1163 Views
2 replies
0 likes
