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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Your Library

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Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

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  • Spotify Star
  • Spotify Star
  • Dave34556
  • Newbie
  • 53426 Views
  • 58 replies
  • 61 likes
  • 53426 Views
  • 58 replies
  • 61 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

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  • Spotify Star
  • Spotify Star
  • Joggerwithoutmusic
  • Casual Listener
  • 22880 Views
  • 44 replies
  • 28 likes
  • 22880 Views
  • 44 replies
  • 28 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

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  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 119012 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 119012 Views
  • 62 replies
  • 48 likes

Web Player lets me add a song repeatedly

PlanPremiumCountryUKDeviceLaptop PCOperating SystemWindows 10 My Question or IssueI've just realised that I can add songs repeatedly into a playlist I use at the moment, which isn't possible using the iOS app but is using the web app. Firstly, is the...

  • Casual Listener
  • Plan Premium Country UK Device Laptop PC Operating System Windows 10   My Question or Issue I've just realised that I can add songs repeatedly into a playlist I use at the moment, whic...
  • ParentalControl
  • Composer
  • 175 Views
  • 2 replies
  • 0 likes
  • 175 Views
  • 2 replies
  • 0 likes

Playlist folders/playlists not showing up Your Library section on web player

PlanPremiumCountryUSADeviceWeb player on both Chrome and Edge My Question or IssueWhen I use the web player and filter on my playlists, nothing shows up except a message saying "Something went wrong" and a Reload button. Nothing happens when I click ...

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  • Gig Goer
  •   Plan Premium Country USA Device Web player on both Chrome and Edge   My Question or Issue When I use the web player and filter on my playlists, nothing shows up except a message ...
  • ParentalControl
  • Composer
  • 221 Views
  • 3 replies
  • 0 likes
  • 221 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sort for public playlists

I know it is possible to sort your playlist for yourself, but how do you sort it for the public accessing your playlists? My own view of my playlist has new songs at the top but other users see oldest songs first.

  • Visitor
  • I know it is possible to sort your playlist for yourself, but how do you sort it for the public accessing your playlists? My own view of my playlist has new songs at the top but other users see o...
  • mickmau5
  • Casual Listener
  • 6406 Views
  • 5 replies
  • 4 likes
  • Public Playlists
    Sort Songs
  • 6406 Views
  • 5 replies
  • 4 likes

Solved!! Playlist numbering

PlanPremiumCountryUSAOperating SystemWindows 11 My Question or IssuePlaylists used to be numbered; i.e. the songs in the playlist were numbered. The # column is still there, but is only showing the "play" triangle symbol. Is there any way to get the ...

  • Music Fan
  • Plan Premium Country USA Operating System Windows 11   My Question or Issue Playlists used to be numbered; i.e. the songs in the playlist were numbered. The # column is still there, but ...
  • FaIsMe
  • Music Fan
  • 408 Views
  • 2 replies
  • 1 likes
  • 408 Views
  • 2 replies
  • 1 likes

Problem with playlist copyright takedowns?

I have a playlist that consists of a radio stations playlist. I previously had an image of their logo and the title of the playlist was the name of the station (There are 10+ with the same name). It was taken down for copyright so I removed the image...

  • Music Fan
  • I have a playlist that consists of a radio stations playlist. I previously had an image of their logo and the title of the playlist was the name of the station (There are 10+ with the same name). ...
  • JoeT1
  • Music Fan
  • 1003 Views
  • 3 replies
  • 0 likes
  • 1003 Views
  • 3 replies
  • 0 likes

Superuser Contribution PC app deletes play queue

PlanPremiumDevicePC W10 I'm listening to music normally, put my pc to sleep and as soon as I turn it on and go back to the app, what I was listening to does not come up and it is already being annoying.Any fix?

  • Casual Listener
  • Plan Premium Device PC W10   I'm listening to music normally, put my pc to sleep and as soon as I turn it on and go back to the app, what I was listening to does not come up and it is alrea...
  • Lyubka
  • Moderator
  • 484 Views
  • 3 replies
  • 0 likes
  • 484 Views
  • 3 replies
  • 0 likes

Superuser Contribution Embed Playlist in Shuffle Mode

I'm trying to embed a playlist on a website. Is it possible to set it up so that it does not always just play the first song? Thanks! Plan: Premium

  • Newbie
  • I'm trying to embed a playlist on a website. Is it possible to set it up so that it does not always just play the first song?    Thanks!   Plan: Premium  
  • Lyubka
  • Moderator
  • 482 Views
  • 1 replies
  • 0 likes
  • embed
    shuffle
  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Playlists] Release Radar for Artists I Follow Only (no additional recommended music)

Please allow us a playlist feed for new releases from only the "Artists I follow." We already have a Weekly Discovery feed for recommended artists, which includes new releases. Can we please have one new release feed just for those Artists we follow?

  • Music Fan
  • Please allow us a playlist feed for new releases from only the "Artists I follow."   We already have a Weekly Discovery feed for recommended artists, which includes new releases.   Can ...
  • candywww
  • Casual Listener
  • 731 Views
  • 6 replies
  • 4 likes
  • Playlists
  • 731 Views
  • 6 replies
  • 4 likes

How to create a playlist with my recent liked songs?

I´d like to create playlist with the recently liked song of the past 2 months. I can listen just to the most recently added and not to my complete liked songs. An other option would to add a filter to the "liked songs" playlists. Thanks for any ideas...

  • Casual Listener
  • I´d like to create playlist with the recently liked song of the past 2 months. I can listen just to the most recently added and not to my complete liked songs.   An other option would to add a...
  • lamusical
  • Casual Listener
  • 897 Views
  • 4 replies
  • 1 likes
  • 897 Views
  • 4 replies
  • 1 likes

Notification Takedown

Morning, I recently got an email from Spotify about a Takedown Notification for my main playlist. No idea the details behind it, but curious how sucessful people have been in getting this resolved. I sent a note to spotify, but not sure how long that...

  • Casual Listener
  • Morning, I recently got an email from Spotify about a Takedown Notification for my main playlist.  No idea the details behind it, but curious how sucessful people have been in getting this resol...
  • agreif
  • Casual Listener
  • 248 Views
  • 3 replies
  • 0 likes
  • 248 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playing a folder of Playlists after the graphic redesign.

Hi,there used to be a way to listen to all songs from playlists inside a folder. Is there a way to do this after the redesign. I can't find it anywhere.

  • Casual Listener
  • Hi, there used to be a way to listen to all songs from playlists inside a folder. Is there a way to do this after the redesign. I can't find it anywhere.
  • Yordan
  • Moderator
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some of my music from my playlist just disappeared 0_0

PlanPremiumCountryUS DeviceiPhone XS, MacBook Pro, and PCOperating System(iOS, OS X, Windows 10 My Question or IssueSome of my music just vanished from my playlist—maybe like the first 10 of the music on the playlist. I thought there might've been so...

  • Newbie
  • Plan Premium Country US   Device iPhone XS, MacBook Pro, and PC Operating System (iOS, OS X, Windows 10   My Question or Issue Some of my music just vanished from my playlist—may...
  • Joan
  • Moderator
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to view Your Library (Except for Playlists)

PlanFreeCountryIrelandDeviceHP Notebook (laptop)Operating SystemWindows 10 My Question or IssueI am unable to view any of the tabs in Your Library without getting the "Something went wrong" error message but for some reason the Playlists tab loads wi...

  • Casual Listener
  • Plan Free Country Ireland Device HP Notebook (laptop) Operating System Windows 10   My Question or Issue I am unable to view any of the tabs in Your Library without getting the "Someth...
  • Joan
  • Moderator
  • 219 Views
  • 3 replies
  • 0 likes
  • 219 Views
  • 3 replies
  • 0 likes

Superuser Contribution Old podcast episode isn’t playing

I’m trying to listen to episode 55 (from 2015) of the Tim Ferriss podcast. When I push play, it instead plays the most recent episode. I tried episode 57 (also from 2015) and it does the same thing

  • Visitor
  • I’m trying to listen to episode 55 (from 2015) of the Tim Ferriss podcast.  When I push play, it instead plays the most recent episode.  I tried episode 57 (also from 2015) and it does the ...
  • Joan
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Cover Photo

I am wanting to change my playlist cover photo but not able to. I have cleared cache. Fully reset my device and deleted and redownloaded the app. Every time I have tried to change and insert a photo, I press “Edit”, and then press “Change Image” but ...

  • Newbie
  • I am wanting to change my playlist cover photo but not able to. I have cleared cache. Fully reset my device and deleted and redownloaded the app. Every time I have tried to change and insert a photo,...
  • Joan
  • Moderator
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline mode

Hello! I have such a problem that I have downloaded the music, but if I put it in offline mode, it shows as if the music is not downloaded! (We are in a family package!)

  • Casual Listener
  • Hello! I have such a problem that I have downloaded the music, but if I put it in offline mode, it shows as if the music is not downloaded! (We are in a family package!)
  • AlejaR
  • Moderator
  • 293 Views
  • 3 replies
  • 0 likes
  • 293 Views
  • 3 replies
  • 0 likes

Superuser Contribution Search is not getting saved in macOS

PlanPremiumCountrySwitzerlandDeviceMacBook Pro 14 Late 2021Operating SystemMac OS Monterey 12.6.2 My Question or IssueI have the Problem, that things that I searched for are not getting saved in Recent search. Only one Songs was saved in Recent searc...

  • Regular
  •   Plan Premium Country Switzerland Device MacBook Pro 14 Late 2021 Operating System Mac OS Monterey 12.6.2   My Question or Issue I have the Problem, that things that I searched ...
  • leoals
  • Gig Goer
  • 417 Views
  • 9 replies
  • 0 likes
  • 417 Views
  • 9 replies
  • 0 likes

Solved!! this is an 'update?'

it was fine as it was. (emphasis on fine but eh) for future reference; if you're gonna 'update' then an update would be nice.cos rn the ui is even worse, the suggestions seem worse... what did you actually update?updates are meant to.. yknow... updat...

  • Casual Listener
  • it was fine as it was. (emphasis on fine but eh)   for future reference; if you're gonna 'update' then an update would be nice. cos rn the ui is even worse, the suggestions seem worse... what...
  • Jre408707
  • Newbie
  • 243 Views
  • 1 replies
  • 2 likes
  • 243 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Stuck on album

PlanPremium DuoCountryUSAApp Version 8.8.30.499DeviceiPhone 12 miniOperating SystemiOS 16.4.1 My Question or IssueYesterday Spotify suddenly only plays one song from an album, then continues to play from the previous album. I’ve tried clicking play o...

  • Casual Listener
  • Plan Premium Duo Country USA App Version 8.8.30.499 Device iPhone 12 mini Operating System iOS 16.4.1   My Question or Issue Yesterday Spotify suddenly only plays one song from an alb...
  • AlejaR
  • Moderator
  • 322 Views
  • 3 replies
  • 0 likes
  • 322 Views
  • 3 replies
  • 0 likes

Cannot delete folder without deleting playlists within

On windows, newest Spotify version at time of writing I messed around with creating some folders. Apparently, that was a huge mistake, because I am unable to get the playlists out of folders. I've tried dragging them out, which does nothing, deleting...

  • Newbie
  • On windows, newest Spotify version at time of writing   I messed around with creating some folders. Apparently, that was a huge mistake, because I am unable to get the playlists out of folders...
  • kaworu_bloodpaw
  • Roadie
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes