Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi.
Does anyone know how I add a cover to a local file on my mobile spotify. I have no problem doing it on my computer spotify but when I play it on my iPhone 4S the cover won't show. I've been trying to find information on how to do this for ages but I can't seem to find any information how to to it on an iPhone. Please someone give me an easy walkthrough. Hope you understand what I mean.
Solved! Go to Solution.
Hey, welcome to the community.
You need to use a free ID3 Tag program. Just Google it "free id3 program" and install. Then you need to re-add those covers. Optimal size is 300x300 or less. At least in Android phone after "resizing covers" all covers viewable in mobile.
Hey, welcome to the community.
You need to use a free ID3 Tag program. Just Google it "free id3 program" and install. Then you need to re-add those covers. Optimal size is 300x300 or less. At least in Android phone after "resizing covers" all covers viewable in mobile.
Hi.
Sorry to be a bother, but I can't seem to get it to work. It works fine on the computer, but there is still no image on my phone. I don't really know what I'm doing wrong. Someone please help me. I've downloaded a free ID track tag but it still doesn't work.
Hey, you use too big covers in ID3. You need to delete cover and re-search it in 300x300. You can search covers in this size in Google image search.
Also after changing covers, re-sync music.
Hi.
The picture I am using is 264x264 but it still doesn't work. Sorry to sound stupid. I am kind of new with apple in general so I'm not that good with iTunes either. Please don't get mad at me for not understanding. I just don't understand what I'm doing wrong.
That's odd! Do you have more covers than one in ID3 per song? Delete all those extra covers.
Also it's maybe worth to try delete locals from your PC Spotify and then re-add those, Spotify should re-transfer then those.
Also keep in mind that Spotify does not support any covers as .jpg or other image file in folder where music is. All covers should be provided via ID3 Tag system.
Hi
I think there was something wrong with the track i tried with. I tried with a different song and then it worked like a charm. Thank you so much for your help.
Hey, thank you for this information.
Glad to hear it worked. Some tracks may be corrupted, just re-download those tracks from store etc. In Spotify store all tracks are with cover image. But yes, with Premium no need to buy tracks at all. With Local thing it's worth to try another version of track if this works better. 🙂
Have a nice summer with Spotify!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…