Airplane Mode

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Re: Airplane Mode

Touri
Casual Listener

Same for me. I use Facebook and it worked fine for awhile. But now as soon I turn on airplan mode I have to login again.

Re: Airplane Mode

fetik3
Casual Listener

I'm having the same problem too.  iPhone 4 w/ iOS 6, authenticated with Facebook.

 

Steps to reproduce (which match what I do when I'm aboard a flight):

 

1) Turn on Airplane Mode

2) Turn off Device

3) Turn on Device and Start Spotify.

Re: Airplane Mode

Tam_Navulin
Regular

I also discovered this yesterday on a plane, iPad 2 / IOS 6, it's a real annoyance and totally defeats the purpose of having a paid subscription!!

Re: Airplane Mode

Peter__
Community Legend

Hey guys :)

 

Can you try creating a device password and then using that to log in on your mobile device rather than through Facebook. You should then be able to access Spotify in offline mode and airplane mode.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Re: Airplane Mode

Tam_Navulin
Regular

Quick response!! Thanks will give it a try.

Unfortunatly Spotify still needs to connect to the web to...

Solidstate85
Newbie

Unfortunatly Spotify still needs to connect to the web to authenticate so that doesn't work either.... 

Re: Unfortunatly Spotify still needs to connect to the web to...

Peter__
Community Legend

Sorry I don't have an iOS device to test this on :( 

 

Does it give you an error message if you are using the device password method?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Unfortunatly Spotify still needs to connect to the web to...

Tam_Navulin
Regular

I'm sorry but when I go to that link and see my account details I don't see an option to create a device password, I must be missing something?

Re: Unfortunatly Spotify still needs to connect to the web to...

Peter__
Community Legend

@Tam_Navulin wrote:

I'm sorry but when I go to that link and see my account details I don't see an option to create a device password, I must be missing something?


Direct link is:

https://www.spotify.com/uk/account/set-device-password/ ;)

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Unfortunatly Spotify still needs to connect to the web to...

Tam_Navulin
Regular
Spoiler
 

For some reason that just ends up here https://www.spotify.com/uk/account/profile/ - I have tried typing it directly into the address bar too.... 

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