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Annoying message at startup

Annoying message at startup

Nicbc503
I don't want spotify to use my cell phone data plan for I disabled it. Now I get is annoying message everytime I use the app "cellular data is turned off for spotify". As I did this on purpose how can I get this annoying message to stop coming up?
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8 Replies

AlphaFoxWarfare
Well you kinda need data to stream music unless you are a premium member and downloaded the music.

Nicbc503
Yes forgot to add, I'm a premium member. Won't be for much longer unless I get rid of this annoyance

AlphaFoxWarfare
Umm are you connected to wifi?

Nicbc503
Yes I am, although it should matter. I have offline copies of the music I want to listen too

AlphaFoxWarfare
Hmm, try deleting the app and trying again

Nicbc503
AlphaFoxWarfare, thanks for the input I will try it later.

Is there anyway to contact spotify to see what can be done? I can't find anywhere on thier site to do this. Is this what passes for customer service nowadays? Users have to help themselves with spotify collects cash from my premium account?

MattSuda

This is actually part of iOS that has been around since iOS 7.

 

There is no way to turn the popup off because it is part of iOS. Spotify can't control it.

 

 

Yes, Spotify does have a contact form:

 

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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MattSuda

Also, when you are on the go and not around WiFi,

 

go into the app settings and under "playback" turn on "offline mode"

 

That for sure would make sure the app doesn't use any cellular data.

 

That way you can turn celllular data back on to stop getting the stupid popup.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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