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I am using Spotify version 8.6.54 on an iPhone 12 running IOS 14.7.1 and while living in the USA. The most recent update stops playing music 1 minute and 20 seconds after I press the play button. What I typically do is play the music through my phone with no headphones while cleaning the house. Today I noticed that after pressing play and setting my phone down the music stops abruptly after 1 minutes and 20 seconds of playing. I have force closed the app and restarted my phone but the issue remains. Any help you can provide is appreciated. Thank you!
Solved! Go to Solution.
Hey there @radioactivesmrf,
Thanks for reaching out to the Community and welcome!
Could you try logging out from your account and then restarting your phone one more time? Let us know if after logging in again the issue persists.
If it does, it's worth running a clean reinstall of the app by following these steps. This can be helpful to get rid of any cached files that might be causing trouble.
If this doesn't do the trick either, can you let us know if this happens when your phone is connected to another device, like a Bluetooth speaker?
We'll be looking out for your reply.
Thanks for your reply 🙂
In this case, take your time to check if the same happens with the latest version of the app and let us know how it went.
Additionally, could you make sure that Spotify has all necessary permissions enabled on your phone?
Open your Settings menu.
Scroll to the bottom to find Spotify and open the app settings.
Enable everything you see.
Keep us posted.