Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Ok you guys snuck something big into this update!!! I just connected the spotify app to MINI connected in my car!
How come a big deal wasn't made about this? Did I miss the announcement? Is this beta?
Hello guys,
i just tried to play my spotify offline-playlists with Mini Connected (Mini Cooper D // R56) and it did not work.
iPhone 6 with iOS 8.1.2:
- Mini Connected (App-Version: 2.7.1 , AppKit: 1.2.4)
- Spotify (App-Version: 2.9.0.1954)
My car does show the spotify interface on the navigation screen, i have access to all my playlist and controls but i cannot hear any music throuh the speakers. Even if i turned up the volume to the max, still no sound.
Can you please help me with my issue?
Sorry for my bad english.
Stitch72 - Check if you have EQ enabled, if so, disable it.
Currently getting an error when plugging my iPhone 6 into the USB, just after updating to 3.0.0 this morning.
Also i have been having some recurring issues with static noise during playback, regardless how i'm playing from Spotify through the car speakers. I don't have issues when playing music using Deezer or iTunes though. My car is a 2014 Mini Cooper S F56 using Mini Connected. Anybody else experiencing anything similar? My dealer don't know what to do about it.
Hi
Yes, I get the same error in my Cooper S F56..... I am so sick of Spotify I can cry! They just disregard us!!!! Why integrate and app if it does not work????
@MrDanne wrote:
First step, ALWAYS update your apps AND iOS... you know there is a iOS 8.3 now, right?
Update your iPhone!
I was waiting for some of the bug reports related to 8.3 to be resolved. After updating, still getting the static.
Also, I made sure the EQ in Spotify was turned off.
I just don't get it. I can play iTunes music and Pandora off the phone without any sound quality issues, but not Spotify. Don't have any clue what they have donw differently. Sigh.
Same issue here.
Also on my iPhone Spotify is broken since updating to release 3.0
How can I revert to the old release?
I want Spotify back in my car....
Regards
Florian
Same here massive error dialogue box looks like a certificate is invalid or similar. Wonder if they will fix this or ignore it like the 6 plus album art thing!
Hey everyone, thanks for reporting this error message. We've got the right folks on the case and we've created an 'Ongoing Issue' post here to keep you all updated.
https://community.spotify.com/t5/ideas/v2/ideapage/blog-id/Spotify_Bugs/article-id/5811
We will lock this thread and continue the discussion in the Ongoing Issues board. Thanks folks!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…