Spotify Community

zsmutzer · 2015-11-16

Hello,

My spotify App on my phone will open, however when it does open, it just goes to a highlighted black screen. I have deleted the app from my phone and reinstalled, however the problem is persistant. I am unable to use the app at this point and rely heavily on this for my music.

Thanks,

Zach

MattSuda · 2015-11-16

Hey @zsmutzer

Can you try restarting your phone? Does that help out at all?

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

View solution in original post

MattSuda · 2015-11-16

Hey @zsmutzer

Can you try restarting your phone? Does that help out at all?

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

zsmutzer · 2015-11-16

This worked perfectly. Should have thought of that. Thank you

MattSuda · 2015-11-16

@zsmutzer

Glad to hear that worked! That's why the Spotify Community is here to help. 😃

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Spotify Community

Black Screen

Black Screen

Suggested posts

Let's introduce ourselves!

Help Wizard

Step 1

Just quickly...

Black Screen

Black Screen

Suggested posts

Let's introduce ourselves!