Bug: IOS Chromecast device list truncated

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Bug: IOS Chromecast device list truncated

onejasonforsale
Regular

Tried posting this here:

 

https://community.spotify.com/t5/Closed-Ideas/iOS-Other-Bug-IOS-Chromecast-device-list-truncated/idi...

 

Thread was almost immediately closed rather than considered, with directions to post it in "Other Issues" which nobody is allowed to post in - or at least I'm not able to.

 

Please consider reading this thread and notifying spotify engineering of the issue.

 

Copy/paste from that thread:

 

The chromecast device list in "devices" is truncated to five entries. I have five chromecast audio devices in my home, and using the Google Home app I've created two chromecast streaming groups. The groups contain my devices - for example, my "home" group allows me to play my spotify music on all five devices.

 

The spotify app on IOS only lists up to five chromecast options, and in my setup, I have seven options: five devices, plus two groups.

 

Reproducing this issue is easy.

 

Step 1: Use the google home app on IOS to create chromecast groups until there are more than five chromecast groups + devices available.

 

Step 2: Using the google music app, select the chromecast streaming button on the top right of the app, note that you see all of your groups + devices listed.

 

Step 3: In the Spotify IOS app, select the "devices available" button at the bottom of the screen. Note that only five chromecast device + group options are listed.

 

Screenshots exemplifing my issue follow.

 

In my home setup I have five chromecast devices: "Janes Room", "Guest Bath", "Living Room", "Master Bedroom", and "Master Bath".

 

I have two chromecast groups: Group "Home" contains all of my chromecast devices listed above, and group "Not Bedroom" contains all devices except for the "Master Bedroom" and "Master Bath" devices.

 

In the first screenshot shown below, Spotify shows five items, note that the "Home" chromecast group, and "Living Room" chromecast device are missing from the list.

 

In the second screenshot taken at the same time, the Google Music app shows all seven items (two groups, and five devices).

 

After the second screenshot. I removed the "Not bedroom" chromecast group from my setup using the "Google Home" app on my IOS device. I then returned to Spotify's devices list.

 

The third screenshot shows spotify's device list now shows the "Home" chromecast streaming group, but still "Living Room" is missing.

 

Note that no matter how many times I restart my IOS device, the devices list remains constant as shown in the third screenshot below.

 

Photo May 29, 1 56 48 PM.pngPhoto May 29, 1 57 04 PM.pngPhoto May 29, 1 58 28 PM.png

73 Replies
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Re: Bug: IOS Chromecast device list truncated

scottporad
Newbie

Same problem, started about a month ago

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Re: Bug: IOS Chromecast device list truncated

AussieRo
Roadie

Same problem here. 

Spoke to Google about it, but it seems to be a Spotify issue.

Has anyone tried any other apps/solutions to isulate the problem?

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Re: Bug: IOS Chromecast device list truncated

Battlemaul
Newbie

I have the same problem 8 devices and 3 groups, and only 5 shows up in Spotify.

There are no problems in Plex app or in tunein radio app... so it is definitely a Spotify app problem on Apple devices 

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Re: Bug: IOS Chromecast device list truncated

AussieRo
Roadie

I'm glad that it's not just me experiencing it. I'm wondering what it'll take for the powers-that-be to look into it ASAP?! 

Surely it's not a huge task to tick off the list.
Any other apps you're using (apart from Plex) that you're using/testing?

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Re: Bug: IOS Chromecast device list truncated

Tordah
Newbie

Same problem, 5 Chromecast entries and in my case some additional Samsung wireless speakers, just pointing out that it is the Chromecast list that is truncated not the total list of devices. Removed all groups but one since i have four chromecasts as a workaround (:

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Re: Bug: IOS Chromecast device list truncated

AussieRo
Roadie

So, effectively you're unable to get your Chromecast Audio and other audio devices into a group?

I have been trying to find a way to contact Spotify to advise them of this issue. There doesn't seem to be a way to do so though even though I'm on a Premium service. 

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Re: Bug: IOS Chromecast device list truncated

AussieRo
Roadie

840 Views so far!

The posts that I have made on this BUG have had over 840 views without ONE solitary comment from Spotify. No acknowledgement of the bug. No suggestion whether to try something different. No prompt to have the issue escelated. Nothing! Zero! 

Premium service? Nope! 
Disappointment? Yep!

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Re: Bug: IOS Chromecast device list truncated

Nyarly
Music Fan

Didn't see this before, but I also have this problem as described in another thread (Why can't I insert a link to this thread? Seriously?!). It appears that one chromecast goes missing for each cast group.

 

For me, this happens in the spotify app on iOS. Google Play Music and Pocket Casts on the other hand work fine.

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Re: Bug: IOS Chromecast device list truncated

Nyarly
Music Fan

I contacted Spotify via twitter and got into contact with "/FJ". Will report back, if/when we make progress.

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