I've tried looking for answers for a couple of hours on this forum and all over online, but I can't find any solutions and I'm getting frustrated.
Basically, it seems to be a pretty common issue but I can't find a fix. When I make a playlist on my desktop with songs from Spotify mixed with local files, the Spotify songs will appear on my phone but the local files appear greyed-out and unplayable on my mobile.
The root issue seems to be that desktop client isn't recognizing my mobile under 'Devices' even when they're both logged into the same account. I have even tried changing network settings to no avail. If I was able to have the client recognize my iPhone and then sync, I believe the local files would show up the phone.
If anyone has any ideas that have worked for them, please share. I am currently under my free-trial period and will cancel before the 30 days unless I can get a fix for this.
Solved! Go to Solution.
I use the program "Norton Internet secutiry", and when i checked the firewall Status there it was set to be "Auto". But when i changed from "Auto" to "Allow", i found my Iphone under device. So try to check if you use some type om Security that still block Spotify.
Hope this help someone!
I got mine to work just now!
The problem is that you need to go to Windows Firewall and mine showed SEVERAL spotify.exe that were allowed, but two spotify.exe were disabled. I opened them up and unblocked those from the firewall and voila!
Go to START, then type "firewall"
Under Windows 7, you'll get the firewall screen
On the main screen (there's three), scroll down to where it shows "View and Create Firewall Rules."
Click on Inbound Rules
Scroll through to spotify.exe - mine had at least 5 or 6! Scroll sideway and verify that they are allowed.
If it shows a red circle, it is currently disabled. Right click and then go to Properties.
Click "enabled" and then "Allow Connection."
Do this for all the spotify.exe you see.
Instant success for me!