Help Wizard

Step 1


Cannot login only by iphone and ipad...

Cannot login only by iphone and ipad...

Helo friends...


Lets see if you could help me and/or have some tips for my case.

I can't login to spotify using my user (that works and login normaly on web) when i was trying to login using the app from iphone and ipad.


I have already changed the password, deleted/reinstaled the APPs from iphone and ipad... and i still can't login.


Hope y could help me with that!




1 Reply

Hello @luizalezan, Welcome to the community! 🙂


May i ask, are you entering your email or username when trying to log into the app? 


You need to enter your spotify username when logging into the Spotify mobile apps 🙂


You can check your Spotify Username Here 🙂


I hope this helped! 🙂


Have an Awesome Day! 🙂

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