Downloading

[Rose1967]

I've downloaded music on my phone but everyutome I go offline to use it there's no **bleep**ing music downloaded, getting pretty pissed of with this **bleep**. Someone help because they don't actually let you **bleep**ing contact them

[Alejandar]

Hey @Rose1967, welcome to the Spotify Community!

To start, can you let us know what device, operating system, and version of Spotify you're using? Also, are the tracks you're talking about Local Files or songs from our catalogue?

We're sorry you haven't been able to contact support directly. You can do so via email, Facebook or Twitter.

Keep us posted and have a great one 🙂