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Hi, did the iPhone update today but every time I select extreme it just reverts back to HQ
Solved! Go to Solution.
I have problems to spell
I have gotten replies about this from several Spotify employees. A fix should be coming soon. Once the fix is submitted, Apple has to review it just likes it does for every other app. Then, it might take about a week for Apple to push out the fix to users of the app.
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You have got some answers
Is that the way spotify should answer my and all others questions ?
Thanx for the tip 🙂
Spotify has been saying a fix is coming for about 2-3 weeks now.
I wonder when the fix will actually be out?
I don't think I can wait much longer. LOL!
i am not able to sync my playlists on my ipod touch at extreme quality, only high. I have premium.
Nope no updates, I cancelled my subscription for the time being, and would recommend everyone else to do the same, should give them a kick in the balls to do something about it.
Yes, everyone cancel their subscription, I did too.
All they care about are their bank balances!
Esto es una vergüenza, llevan semanas con este problema en la aplicación y nadie se digna a dar una fecha aproximada para la solución. Yo pienso que Spotify para dar un buen servicio al cliente tendría que intentar solventar este tipo de problemas lo más rápido posible, a demás de que en este caso aumentar la calidad de las reproducciones en dispositivos móviles es una característica muy a favor para su servicio. Por otro lado yo quiero creer que Spotify tiene un equipo de ingenieros a los que no debería costarles tanto trabajo solucionar un problema de este tipo, por lo tanto creo que en dos semanas como máximo (teniendo en cuenta las exigencias de Apple) esto debería haber estado solucionado.
PD: También me daré de baja si esto continua así.
Not taking any money away from them, just not giving them any ^_^
Well after a few days I have had a reply from Spotify Support:
Thanks for getting in touch with us here at Spotify!
Thanks for letting us know - we'll look into this right away and get you syncing in extreme asap!
In the mean time - please stay tuned to our blog where we'll announce any updates first
you can find this at www.spotify.com/blog
Spotify Customer Service - Cambridge
If I'm not in, anyone else on our dedicated Spotify team can read my notes and help you.
Not a particularly confident or usefull reply - I will follow this up in a couple of days..
The silence is truly deafening. A quarter of a year has now passed since this faulty update.
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