If your premium works well, that's great, if you have any other questions in relation to your account, I would advice you to contact a Spotify Advisor through the link below, and if you receive an automated reply, just reply back to that email (its for spam prevention purposes) and you should get a reply within max 1 to 2 business days.https://www.spotify.com/about-us/contact/contact-spotify-support/
You could also alternatively reach to @SpotifyCares via twitter at www.twitter.com/spotifycares
and their response time is also pretty quick!
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