I can´t activate the "canvas" option

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I can´t activate the "canvas" option

Visitor

Plan

Premium

Country

Chile

Device

iPhone 7

Operating System

iOS 14

My Question or Issue

I tried to share a song on instagram with the video on the background, but it didn't appeared. Then I went to see if I had the "Canvas" option activated, but it didn't appeared under "Carplay", what can I do to reativate it?

 

 

1 Reply
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Re: I can´t activate the "canvas" option

Moderator
Moderator

Hi there @nechiroch,


Thanks for reaching out about this.

 

Could you try logging out and back in the app twice and check whether you can see the Canvas button in the settings after that.

 

Let us know how it goes. Thanks.

AlexModerator
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