I can't log onto my spotify iPhone app

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Re: I can't log onto my spotify iPhone app

Rock Star 21
Rock Star 21

Here's something you can try:

 

  • Check in your Spotify settings to make sure you're not in "offline mode."
  • Seeing if it works on Wi-Fi
  • Try to reboot the device.
  • Do a clean reinstall:
    Follow the steps bellow
    1. On the home screen, tap and hold the Spotify icon until it shakes.
    2. Tap the X symbol on the icon.
    3. Reboot your iPhone.
    4. Open the App Store then search for and install the Spotify app.

    Don’t worry about losing your favorite songs - all your playlists will be waiting for you when you sign in again. You’ll just need to redownload any previously synced music.

     

BittencourtRock Star 21
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Re: I can't log onto my spotify iPhone app

Gravitao
Casual Listener
Had the same problem, neither email neither username worked .
Edit my profile in the Web cause I changed country and now WORKS!

Stupid app

Re: I can't log onto my spotify iPhone app

hillkeenandavid
Newbie
Cant log into my account

Re: I can't log onto my spotify iPhone app

Gravitao
Casual Listener
if u reset the password you will able to log in the web with the new pass
not in the app

At least worked for me

Re: I can't log onto my spotify iPhone app

jammer1emily2
Newbie

I can log in to Spotify on my laptop, but not on my tablet usg the same user name and password.

Re: I can't log onto my spotify iPhone app

mariesowden
Newbie

okay thank you

Re: I can't log onto my spotify iPhone app

SamThake
Newbie

Thank you .... Spotify should make this clearer, I was about to cancel and go to Apple Music. 

Re: I can't log onto my spotify iPhone app

Saraishak226
Newbie
I need to speak to a person. Is there a phone number?

I can't log in via Facebook or email but they happy to take my money each month?

diddleyDi
Newbie
 

Re: I can't log onto my spotify iPhone app

Rock Star 21
Rock Star 21

You're welcome SamThake!

 

@Saraishak226, how can I help you?

 

BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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