I renewed my premium subscription but it still says my last payment didn't work.

Solved!

I renewed my premium subscription but it still says my last payment didn't work.

kenyanboy218
Apparently there were two subscriptions but one was from a while ago but this is the same account I've had forever. Can I get a refund or something.
Reply

Accepted Solutions
Marked as solution

Astame

Hi there!

 

You can refund your Subscription 14 days after your payment. Just follow the link below.

 

https://support.spotify.com/us/contact-spotify-support/

View solution in original post

3 Replies
Marked as solution

Astame

Hi there!

 

You can refund your Subscription 14 days after your payment. Just follow the link below.

 

https://support.spotify.com/us/contact-spotify-support/

kenyanboy218
where do I go to actually get the refund though

Astame

You go to the link below. You can only refund a payment by contacting the Spotify support team. 

 

https://support.spotify.com/us/contact-spotify-support/

 

Please mark this as a solution if I can't help you further.

Suggested posts