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Images doesn't load

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Images doesn't load

antoniotampa
Newbie
I have a premium account in spotify and since I singed up as a premium member the images of every song I hear doesn't load. What I mean is, I am paying for a service and I expect it to work as perfect as possible. If you don't solve this problem I will stop paying for your service as the song's images doesn't load.
Please solve this problem as soon as possible.
1 ACCEPTED SOLUTION

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Solution!

Re: Images doesn't load

MattSuda
Rock Star 24
Rock Star 24

Version 2.1 is now out! All album art bugs should be fixed including the display of album art for local files.

 

Thanks for your patience and enjoy your album covers!

MattSudaRock Star 24
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Note: I'm not a Spotify employee.

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10 Replies

Re: Images doesn't load

Amarro
Community Legend

Hello and welcome to the community! 🙂

Yes i know this problem too and spotify is currently working on it!!! This problem will be solved as soon as possible 😉

Please be patient 😉

Kind regards,


Max aka. Amarro


If i helped you don't forget to leave a "Kudo" or "Accept as Solution".


( Twitter // Spotify )


What is a Spotify Rock Star and how do i become one?


Im not a Spotify Employee.

Re: Images doesn't load

MattSuda
Rock Star 24
Rock Star 24

The app developers are aware of this and it should be fixed soon.

There is currently no exact ETA when the update will come.

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Images doesn't load

Muffie
Casual Listener

I have the same problem, at first with some covers. Then I thought a reinstall would help but now there are no covers at all. That's realy annoying.


 

Re: Images doesn't load

Amarro
Community Legend

@Muffie like already said the update will come soon and this will get fixed :).

Thanks in advance for your patience 😉

Kind regards,


Max aka. Amarro


If i helped you don't forget to leave a "Kudo" or "Accept as Solution".


( Twitter // Spotify )


What is a Spotify Rock Star and how do i become one?


Im not a Spotify Employee.

Solution!

Re: Images doesn't load

MattSuda
Rock Star 24
Rock Star 24

Version 2.1 is now out! All album art bugs should be fixed including the display of album art for local files.

 

Thanks for your patience and enjoy your album covers!

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Re: Images doesn't load

ruhigklinge
Newbie
My images are still not loading. I keep Spotify updated to the newest version. What do I need to do?

Re: Images doesn't load

john44r
Casual Listener

Not solved for a mac, it seems

Re: Images doesn't load

Alex
Moderator
Moderator

Hi @john44r,

 

Thanks for reaching out in the Community about this.

 

Could you give us a bit more info about your device and which images exactly don't load for you:

  • Device model and OS version
  • Spotify Version
  • Are you talking about the Cover Art on local files?

It'd also be very helpful if you could attach some screenshots to your next reply.

 

We'll be on the lookout for your answer. Don't hesitate to reach out again if you have more questions 🙂

AlexModerator
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“With freedom, flowers, books, and the moon, who could not be perfectly happy?” ― Oscar Wilde

Re: Images doesn't load

john44r
Casual Listener

I have a macbook air with majave 10.14.6 and the latest version of spotify, updated a few minutes ago.

The problem is the gallery of images in each artist's profile. The first image loads but the arrows don't work to pass to the other images.

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