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[Mobile] Tapping the and more button does not work

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[Mobile] Tapping the and more button does not work

teito2000
Regular

 

Tapping the and more button does not work.

 

A37708BC-251C-46D7-9F28-F5D886BAAFC8.jpeg

 

 

アプリの「もっと見る」ボタンが一部のアーティストページで機能していません。「もっと見る」ボタンを押しても何も反応がないです。Iphoneを再起動しましたが改善しません。

Iphone SE ,IOS13 .5.1 Spotify app 8.5.66.762 ,

もっと見る ボタンが反応しないアーティスページトの例

https://open.spotify.com/artist/2JIf5JxI3ypOSfrfNIIMQE?si=QyfL7QnUQS21x9ywgQStSg

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Tapping the and more button does not work. - Status changed to: Under investigation

Elena
Moderator
Moderator

Hey folks,

 

Thanks for reporting this issue to us.

 

We understand that you have trouble with clicking the "and more" button on our free version. 

 

We’ve passed your info on to the relevant team, who are currently looking into it.

 

If you’re experiencing this issue, make sure to add your +VOTE here and leave a comment with the requested details.

 

Thanks! We’ll keep you posted and let you know as soon as we have any updates on this.

ElenaModerator
Help others find this answer and click "Accept as Solution".
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View solution in original post

7 Replies

Re: Tapping the and more button does not work.

sou_
Casual Listener

私も同じ症状で困っています。Twitterでも多くの方がこの症状についてつぶやいています。

Re: Tapping the and more button does not work.

Emilia_8
Rock Star 10
Rock Star 10

Hello @teito2000 and @sou_

 

Thank you for reaching out here in the Community!

 

Please take a look at this Ongoing Issue

 

If that's something you're experiencing, make sure to add your +VOTE and provide a comment there with the information form Status Update.

You can also subscribe to that thread via the three dot menu, so you'll be notified with all the future updates. 

 

Have a great day! 

Emilia_8Rock Star 10
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Tapping the and more button does not work.

teito2000
Regular

completely deleted the application and reinstalled it, but it did not fix the problem of "and more" not working on some artist pages.

The date of the defect has been ongoing since July 13

 

アプリケーションを完全に削除して、再インストールしましたが、一部のアーティストページで”もっと見る”が機能しない不具合は改善されませんでした

不具合の発生日は7月13日頃から現在まで継続しています


Plan Free
Country japan(tokyo)
Device IPhone SE
Operating System iOS 13.5.1
spotify app ver 8.5.66.762

Re: Tapping the and more button does not work.

Emilia_8
Rock Star 10
Rock Star 10

Hi @teito2000

 

Thanks for the reply!

 

Please, make sure to post the details in the Ongoing Issue I linked in my previous response. 

The right team is keeping an eye on that thread, so your info would be really helpful for them to find what's causing this. 

 

Thanks for your cooperation! 

Emilia_8Rock Star 10
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Tapping the and more button does not work.

sou_
Casual Listener
>アプリケーションを完全に削除して、再インストールしましたが、一部のアーティストページで”もっと見る”が機能しない不具合は改善されませんでした

私もこちら試しましたが、同じ状況で改善されませんでした。
Solution!

Re: Tapping the and more button does not work. - Status changed to: Under investigation

Elena
Moderator
Moderator

Hey folks,

 

Thanks for reporting this issue to us.

 

We understand that you have trouble with clicking the "and more" button on our free version. 

 

We’ve passed your info on to the relevant team, who are currently looking into it.

 

If you’re experiencing this issue, make sure to add your +VOTE here and leave a comment with the requested details.

 

Thanks! We’ll keep you posted and let you know as soon as we have any updates on this.

ElenaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 

View solution in original post

Re: Tapping the and more button does not work. - Status changed to: Under investigation

teito2000
Regular

 

Is this the correct explanation?

tweet @SpotifyCaresJP

 

SpotifyCaresJPのTwitterアカウントによると、アーティストページの「もっと見る」ボタンは使えなくなったとのこと。この説明は正しい説明ですか?いま現在、廃止されるが改良されて別のUIになるという説明はなく、ただ、機能しなくなりました、と説明されています。

 

 

ツイートありがとうございます。 [もっと見る] の項目は、ご利用いただけなくなりました。この件に関しては、担当チームへとお伝えします。その他こちらでお手伝いできることがあれば、いつでもご連絡ください /CT
午後6:41 · 2020年7月17日·Lithium Tech.

 

 

ご返信ありがとうございます。現在は、 [もっと見る] ができない仕様となっています。一時的なエラーではありません /CT
午後7:19 · 2020年7月17日·Lithium Tech.

お返事ありがとうございます。たいへん失礼しました。現在、'もっと見る' をタップしても変化がないのは仕様です。ですが、もっと表示できるようにしてほしいとのご要望は担当チームに伝えます /RY

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