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Hello. I have purchased spotify premium and now paid a month and it still hasnt activated on my iphone 4s app... please help
cheers
Solved! Go to Solution.
IDEAS: Device Management | Recover Deleted Items
Please! Give "Kudos" to posts that you found helpful. Mark "Accept as Solution" if a post solved your issue!. Thank you!
mine worked after 24 hours... so maybe it´ll take 24 hours on yours 2... If not, contact spotify
Hi Burliner31 - You're currently on our Unlimited subscription--this gives you ad-free listening with no limits on your desktop.
If you want to use Spotify on your iPhone you'll need to upgrade to Premium. We've got more info here: http://www.spotify.com/get-spotify/overview/
Thank you for purchasing Spotify Premium. This is your receipt.
Email address: [Snip - Mod]
Username/ID: 1252402636
Date: 2012-10-19 01:22 UTC
Order ID: [Snip - Mod]
Payment type: VISA **** **** **** [Snip - Mod]
Retailer: Spotify USA Inc.
Tax ID number: [Snip - Mod]
Items bought: 1 month (Spotify Premium)
Total: $9.99
We hope you enjoy using Spotify!
The Spotify Team
This is an automated message, please do not reply.
My spotify premium is not activitaing on my Iphone.. I have delted app and reinstalled, i am restarted phone.. what else can i do.
Hello,
I have tried these steps and it is still not working on my I_Phone please help ASAP
I'm having this issue too, please help! It works fine on my laptop but not on my phone, which is the reason I purchased spotify preimum!
IDEAS: Device Management | Recover Deleted Items
Please! Give "Kudos" to posts that you found helpful. Mark "Accept as Solution" if a post solved your issue!. Thank you!
having the same problem here....
Yes, same here on both iPhone and iPad. Have deleted the app and reinstalled without any success.
I have been waiting over 7 hours for my account to turn premium on my android. Someone please please please activate this thing. What is going on. 2 Cases and no response.
So I got Spotify on my phone today (logged in via Facebook). I liked it, so I went to spotify.com on my computer (again, logged in with the same Facebook account) and activated the free 90-day trial and set my account to Premium.
Soon as I did I was able to play song on-demand on my phone. Everything was going groovy. Then, I search for a song and all of a sudden it doesn't think I have Premium anymore. It's as if I'm back to before I subscribed. Whatever happened to make my phone lose Premium happened mid-app-use. I have uninstalled, reboot my iPhone, and reinstalled but it has done nothing to fix it. Spotify website confirms I am premium and the PC app is working fine. Issues seems to only be with my iPhone.
Could someone please help, or direct me to what I can do to fix it.
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