Hi I seem to be having a similar problem. I have sent and emial to email@example.com and still waiting on a reply.
Spotify Case # 01992310
Hi my login doesnt seem to be linked to my premium account and I can only sign in on fb. I recieve a reciept from paypal $11.99 each month saying it has been paid for and I cant access premium and asks if I want to trial. It has been like this for a while and I am wasting money if i cant use it.
I'm a have a Premium membership and have used Spotify in conjunction with Last.fm for a long while, but now I cannot scrobble from Spotify to Last.fm. Can some please explain what is going on and help resolve my issue. Also, I cannot access my desktop at this time as it is down. Thank you!
@tamguns wrote: I'm a have a Premium membership and have usedSpotify in conjunction with Last.fm for a long while, but now I cannotscrobble fromSpotify to Last.fm. Can some please explain what is going on and help resolve my issue. Also, I cannot access my desktop at this time as it is down. Thank you!
Does scrobbling work from the web player or Android/iOS device? If it does, are you receiving any errors when scrobbling on the desktop application? Also, are you receiving and error for your desktop application, it shouldn't be down. 🙂
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I have paid for my premium yesterday. It was working then but not today. Youve took my money so i want the service. Ive emailed and tweeted spotifycares and i have had nothing. Please help i feel like crying.
Hi. Since the recent android update my app hasn't been working at all. I've tried an app re install, clean re install and formatting the sd card to no avail. I have been using premium problem free for about 2 years so I don't think it's a problem with the free/premium crossover. I've checked my account and it's set to premium. It's a big problem for me as I use it every day and I only use it on my phone.
I have the same issue, but I paid $0.99 for three months and now it isn't even letting me log in! I also previously had an issue with my account not working on my home wifi, which is why I got premium in the first place but it isn't working anywhere! Any ideas??