New Iphone app crashes when you select all tracks under a folder

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New Iphone app crashes when you select all tracks under a folder

richjalonso2000
Regular

Whenever I try to select the all tracks option under a folder that was created the application crashes.  This function worked fine before the last app update.  Now I can only play one playlist at a time.  Here is the info I have:  

  

 

My iPad/iPhone model

Eg. iPhone 5

 

Device’s Operating System

IOS version 7.1

 

Is your device jailbroken?

No

 

Approximately how many playlists do you have?

more than 200 playlists

there were a bunch synced for offline use but I tried to reinstall the app and now there are only 1 or 2.

 

My mobile Spotify version

1.0.0.3251

 

My provider and country

Verizon US

 

My username

1265037803

 

13 Replies

Re: New Iphone app crashes when you select all tracks under a folder

jwort93
Roadie

If you haven't already, I'd reccomend uninstalling and reinstalling the app. Many people have been having issues with the new app when they upgrade from an old version. Let me know if this helps!

Re: New Iphone app crashes when you select all tracks under a folder

richjalonso2000
Regular

I tried this and it didn't work.

Re: New Iphone app crashes when you select all tracks under a folder

user-removed
Not applicable
Having the exact same issue, also on iPhone 5S. Constant crash on 'all tracks'. Tried uninstall, re-download, re-install. Did not resolve.

Re: New Iphone app crashes when you select all tracks under a folder

Peter__
Community Legend
Weird, working fine on my 4S. How many tracks are in that folder?

Peter
Spotify Community Mentor and Troubleshooter

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Re: New Iphone app crashes when you select all tracks under a folder

user-removed
Not applicable
Some of my 'All Tracks" have 20-30+ sub-playlists within them with hundreds of tracks. So I thought that was the problem. However some have only two sub playlist with 5 or 10 tracks and I get the same problem.
I just reverted back to from 1.0?? to 0.9.3.212. Works fine. Note that I have 50K+ tracks in my All Tracks folder, so it's almost certainly a bug in the new 1.0? app.

Note: I have ver 1.0.0.3251 on my iPad mini and have no problems.

Re: New Iphone app crashes when you select all tracks under a folder

user-removed
Not applicable
Have you found a solution to this issue?

Re: New Iphone app crashes when you select all tracks under a folder

richjalonso2000
Regular
Nope. I thought it might have to do with having sub folders so I created a new folder at the top of the tree and just put two playlists in it. That crashes too when I select play all tracks. No also tried reinstalling the app again and that didn't work also. What I have to do is put all the tracks I want to listen too into one playlist now to listen to them.

Re: New Iphone app crashes when you select all tracks under a folder

richjalonso2000
Regular

Still no solution to this problem.  It is very annoying.  I like to organize my playlists by album and then place under a folder of that artist.  Can only play one playlist at a time.  Need an updated app.

Re: New Iphone app crashes when you select all tracks under a folder

user-removed
Not applicable
Indeed. I reverted back to the previous app version and turned off auto updates. Won't update until it's fixed. May be an opportunity to take a look at grooveshark.
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