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Not downloading

Hi , my Spotify is not downloading songs , I have premium and free space 

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1 Reply

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here

 

Please, also read this FAQ to troubleshoot your offline listening issues.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what we can suggest!

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