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Thanks for the screenshot @Tom89 not to worry, there are a couple other things we can try.
How many devices are you using offline? Premium users can only have offline playlists on 3 devices.
Please follow this FAQ to check which devices you have for offline use. I recommend removing the device you're trying to use and then trying again to sync:
First, make sure you have more than 200MB of free space available on your device.
If you have enough free space, try deleting and then reisntalling Spotify. A reinstall has fixed this problem for most people that this happens to.
Hey @Tom89 do you have any playlists already synced offline?
There's a limit of 3,333 offline songs per device. Is it possible you've already reached this limit?
I get the same error.
Cannot get the local files to sync with the iphone
Thanks for the screenshot @Tom89 not to worry, there are a couple other things we can try.
How many devices are you using offline? Premium users can only have offline playlists on 3 devices.
Please follow this FAQ to check which devices you have for offline use. I recommend removing the device you're trying to use and then trying again to sync:
One thing to note, it could be the VPN somehow blocking the download.
Try connecting to a WiFi connection to see if that will work.
Whoops, just refreshed the page and saw that you got it to work.
Glad to hear!
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ