Ongoing problems with shuffle

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Ongoing problems with shuffle

Tjeb
Casual Listener

Plan

Premium

Country

The Netherlands

Device

iPhone 7

Operating System

iOS 10

 

My Question or Issue

I have been experiencing a lot of issues with the shuffle function for quite some time now, and I can't think of any other solutions beside the ones I tried already. First the issue:

 

I play the music on my Raumfeld Stereo Cubes (wifi speakers) while using my iPhone as the 'remote' (so that's Spotify Connect, if I'm not mistaken). I try to randomly play songs from a playlist with over 140 hours of music. First, when I pressed the big green 'shuffle' button, I could predict with which song Spotify would start, and the order of the following songs was also always the same. This issue could be resolved by not pressing the 'shuffle' button, but instead selecting a random song from the playlist. Then the order of the songs would be 'random', as you would expect from a shuffle function.

 

Currently, this situation has worsened (although I'm not sure when that happened). When I press the 'shuffle' button now, Spotify will always play the first song on the playlist (in my case: Bohemian Rhapsody). Moreover, when I check the next songs in the queue, it turns out that nothing is being shuffled: after the first song in the playlist, Spotify will play the second song, then the third, etc. So no shuffling at all.

 

My original solution does not work anymore. When I randomly select a song from the playlist now, and then check the queue, then first it looks all fine, but then suddenly Spotify 'resets' the queue, listing again the first song in the list, then the second, third etc. So again, no shuffling at all.

 

I tried several things to resolve this issue:

- I read that sometimes you have to delete the queue for shuffle to work. Tried that, doesn't work

- I reinstalled the Spotify app. Doesn't work

- I tried using another device (another iPhone). Doesn't work

 

I cannot think of other solutions, so hopefully someone can help me with this issue. Sorry for the long story.

 

Thanks in advance!

 

Tjeb

4 Replies

Re: Ongoing problems with shuffle

Rising Star 10 Ragedoge
Rising Star 10

Welcome to the @Community, @Tjeb! It seems the problem here is that the 'Shuffle Play' button is having some issues here. Is that right? I am having some issues here reading your post. First of all, do you mean 140 songs or 140 hours? If the shuffle play is not working, make your own order if songs you want it to be. Another way to solve this problem is by reloading the app (double press the home button) and swiping up the Spotify application screen. If that does not work, delete the app and redownload it once more. Logging in and out might work too. Well, all these ideas might work...

I hope. 

Cheers!

-Ragedoge

RagedogeRising Star 10
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Re: Ongoing problems with shuffle

Tjeb
Casual Listener

Hi @Ragedoge!

 

Thanks for your reply. First to clarify: I really mean 140 hours of music. It’s not a playlist I made myself so changing the order myself would not work I guess, and we’re talking about approximately 1800 songs here so that would cost me a lot of time if it were possible.

 

It’s not only the ‘shuffle’ button (the green one above the playlist) that’s not working properly; also selecting a song first and then selecting the shuffle icon in the bottom left corner (the one with the two arrows) does not work. In the meantime I’ve tried all your solutions, but no luck yet.

 

Any other ideas?

 

Thanks! Tjeb

Re: Ongoing problems with shuffle

Rising Star 10 Ragedoge
Rising Star 10

Hey @Tjeb! Well, this is what I currently got for you. I will think of more solutions though. If you don’t want me to countinuing sending you tips and ideas, mark this ‘solved’. 

Thank you and Happy Hoidays!

-Ragedoge

 

Note: I am not a Spotify employee

RagedogeRising Star 10
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Ongoing problems with shuffle

mwylezych
Newbie

Hi, I am having the same issues with playing my own (self created) playlists. Will be very much interested in solution since it annoys me very much. Listening playlists in shuffle mode is my usual way of playback. Marek

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