Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Payment problems...

Payment problems...

So I downloaded Spotify almost five days ago and everything was going great during the free trial until I decided to Restore my iPhone. When I reinstalled Spotify it appeared as if my free trial had already ended (25 days earlier) and now I can't submit my credit card or Paypal Account after applying for the Student Discount. Any help would be appreciated.
Reply
2 Replies

Hi. It sounds like you may have created a new account instead of logging into your original one. Do you have the email receipt spotify sent you when you signed up for the premium trial? What username is shown on it?

Thanks for the reply. I am currently trying to go Premium with the same account I used for the free trial. I applied for the discount and the payment page reflects the discount applied but does not let me submit my card or Paypal account

Suggested posts