Announcements

Problem: Bad performance and battery drain

Solved!
Reply
Highlighted

Problem: Bad performance and battery drain

Casual Listener
Hi Spotify.
Since the last update to version 1.2.0.3344 I got some huge problems with the spotify-app for iOS.
The app needs several seconds to respond to my inputs. Also my iPhone gets real hot and the battery drain is insane. Approximately I loose at least one percent of my battery every minute. I am using an iPhone 4s with iOS 7.1.1. Before the latest update everything was fine. Please fix this bug!
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Solution!

Re: Problem: Bad performance and battery drain

Community Legend
The recent update, although it looked so much better than the previous version, is slowing down our devices (prob due to the heavy animation).

The battery drain could be due to the streaming on the device, usually it drains a lot of battery as its constantly using 4G/3G which really pulls the battery hard... It even happens for prev versions of Spotify and there's tons of threads about it.
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

View solution in original post

9 Replies
Highlighted

Re: Problem: Bad performance and battery drain

Community Legend

Could you try resetting your iphone by pressing and holding both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo to see if it helps.

Highlighted

Re: Problem: Bad performance and battery drain

Casual Listener
Hi jwylot.
Thanks for your help.
Unfortunately neither resetting my iPhone nor de-installing and re-installing the spotify app helped.
Highlighted

Re: Problem: Bad performance and battery drain

Community Legend
Are you streaming or listening to offline playlists? My 4S with the same iOS as you has been fine since the 1.2 update.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Highlighted

Re: Problem: Bad performance and battery drain

Casual Listener
Hi Peter.
I am always using Spotify to stream my music.
I did this also before with older versions of the app. But the laggy behaviour only appeared after I installed the latest Spotify-update.
Highlighted

Re: Problem: Bad performance and battery drain

Community Legend
Surprising, is it syncing music for offline mode? If thats the case, it will take some time only.
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

Highlighted

Re: Problem: Bad performance and battery drain

Casual Listener
Hi jeremygoh.
No, i dont't have any offline-playlists which could cause this behaviour by the syncing progress.

Today i had the impression that it suddenly worked properly with 3G on my way to work and back. But back home with WiFi nothing changed. I guess I only didn't recognized the heating of the battery in the subway.

Hopefully there is an update soon, maybe then everything works fine again.
Highlighted
Solution!

Re: Problem: Bad performance and battery drain

Community Legend
The recent update, although it looked so much better than the previous version, is slowing down our devices (prob due to the heavy animation).

The battery drain could be due to the streaming on the device, usually it drains a lot of battery as its constantly using 4G/3G which really pulls the battery hard... It even happens for prev versions of Spotify and there's tons of threads about it.
Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

View solution in original post

Highlighted

Re: Problem: Bad performance and battery drain

Newbie

Hi, I've noticed the battery on my iPhone 5s draining incredibly quickly over the last couple of days. I always listen to my music in offline mode but it seems to be draining by about 20% per hour. The bottom of my phone is also red hot. I'm not streaming until I'm at home on the wifi so not sure why this is happening. Any ideas (in layman's terms please!)?? 

Highlighted

Re: Problem: Bad performance and battery drain

Community Legend
It shouldn't be though - can you try to go to Spotify settings -> usage -> offline mode next time and try again while listening to music offline?

I think its because of your other apps, because Spotify (when its in offline mode, it doesnt use any data), you can go to your location services (i realised that location eat my batteries hard!)

@rinkydinkyrhi

Meet Jeremy! | Day Entrepreneur, Night, Music Fanatic
I'm here to shuffle!

  • Write what matters in your heart to others, you never know whether you have another chance again.

SUGGESTED POSTS