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Queue keeps disappearing

Queue keeps disappearing

I am using Spotify to queue up some podcasts while I run or drive. I might queue up 3 or 4, but whenever an episode finishes the next one doesn’t play, when I check the queue it’s all gone. Happening consistently for a couple of days now. I am using on an iPhone and have already tried log in/out, app reinstall, clearing the cache, using different devices Etc. Can anybody help?

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1 Reply

Hey @Sandman_51,

 

Thanks for posting here 🙂

 

The troubleshooting steps that you've tried so far are very good. We'd like to add a few more.

 

Could you give these steps a go and run a clean reinstall? This one is more thorough than the usual one. 

 

It's also a good idea to try with another account on the same device to check if there any changes.

 

You can also send us a video recording of what you're seeing. We'll look into this further.

 

Let us know how it goes.

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