Some songs not syncing

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Some songs not syncing

smithsean
Casual Listener

Hello all,

 

I have playlists where a few songs won't play on iOS (iPhone 4S, iOS 7 latest version). I've tried everything in this post:

http://community.spotify.com/t5/Help-iOS-iPhone-iPad-iPod-Touch/iOS-Troubleshooting-Spotify/m-p/4787...

 

...to no avail. I own the songs that aren't syncing.

 

Any thoughts?

 

 

5 Replies

Re: Some songs not syncing

Joe
Community Legend

It coulld be a format which isn't supported or the tracks mat be DRM protected?

Re: Some songs not syncing

smithsean
Casual Listener

The songs are MP3, and I believe wouldn't have any restriction. One was purchased from the ITunes store, so maybe I'm wrong. Seems like it should sync though.

 

(Thanks for the reply)

Re: Some songs not syncing

Peter__
Community Legend

Does your device show up under "Devices" in the desktop client when you are trying to sync those tracks? 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Some songs not syncing

smithsean
Casual Listener

It does, though now I wonder if I don't have enough space on my hard drive. If the song is already on my phone (in iTunes), do I still need to have separate storage for it for Spotify? Forgive my ignorance...

Re: Some songs not syncing

Peter__
Community Legend

Yes, Spotify will sync those tracks into its own cache storage even if they are already synched via iTunes. 

In general, Spotify recommend you have at least 1GB of available free space on a device before trying to sync. 

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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