Spotify canโ€™t connect on iPad 1st

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Spotify canโ€™t connect on iPad 1st

elvioms
Regular

Hi! A few days ago the Spotify app stopped working on my iPad 1st. It keeps trying to connect ... I'm using the latest version compatible with iOS 5.1.1.

 

Help?

thanks!

70 Replies

ipodee
Newbie

Spotify still works perfectly iOS 6.1.6 iPod touch 4th generation.

saxenko
Visitor
mine is iOS 6.1.6 on iPod touch 4th generation. anything is fine except Spotify Connect function. I can't see my iPod on other devices through Spotify connect. I remember Spotify connect can work last year but this year failed.

errikouzi
Newbie

I accidentally uninstalled spotify from my ipod touch 4th edition and now app store does not allow me to reinstall it. Any solution ? 

Chemosavi
Regular
Thatโ€™s really cool. Thatโ€™s also a lot of hardware that wonโ€™t run Spotify.
It actually really stinks.
"The iPad 2, 3 and 1st generation iPad Mini are all ineligible and excluded from upgrading to iOS 10."

ParentalControl
Composer

@Chemosavi wrote:
Thatโ€™s really cool. Thatโ€™s also a lot of hardware that wonโ€™t run Spotify.
It actually really stinks.
"The iPad 2, 3 and 1st generation iPad Mini are all ineligible and excluded from upgrading to iOS 10."

You also missing: Iphone 4s and older and first iPad Mini.

Thomas-VE
Newbie

Same problem here. My iPad 1 has been dedicated to Spotify playing for a year now and never given me problems. Without any change on the iPad it stopped working. I tried all the suggested options, including a complete re-install, network reset, etc. but to no avail. 

MichaelTo
Newbie

Same problem here...

I'm using an ipod touch 3rd generation. Latest available ios is 5.1.1 and Spotify version is 0.7.2.26, which is also the newest for this ipod.

Spotify is trying to connect, but it doesn't work. Sometimes it looks like there is a connection, because my Playlists start to synchronize for 1 or 2 seconds. 

Reseted everything, but this was useless... 

I'm using the ipod in my car in combination with an older alpine head unit/radio. Newer ipod will not work with this radio.

Thinking about quitting my premium account, because this was my main way to use it...

Please make it work again

 

Ps: the internet connection is working. I can open Google and search the web, etc. 

 

IMG_20181007_125048.jpg

Chemosavi
Regular

Same issue here. Did all the resets, re-installs, re-boots multiple times.

No joy.

Sad.

BrokenRobot
Regular

I think it is safe to say that Spotify will not do anything to fix what they broke. This is a very good example of poor customer service of Spotify in many levels.  Lack of customer service in this thread, only the copy-paste suggestion to install app again. That obviously didnโ€™t work. If only customer service would have read the thread before pasting the reply. They also didnโ€™t announce that there will be change that will end the use Spotify app on older devices. My guess is that they didnโ€™t know or care about it. Thereโ€™s nothing premium on this service.

 

Software that doesnโ€™t even give proper error message when login fails and ends up to a loop that will never end, is pitiful not premium. 

 

There is also environmental point of view. This will make many still perfectly working iPads and iPods closer of being obsolete. Not cool, Spotify.

 

I donโ€™t know about you guys but I have been Spotify customer close to 10 years and most of that as a premium customer. Maybe itโ€™s good time to start looking for alternatives.

Chemosavi
Regular
I've been a customer that long as well but the thing you mentioned that
I didn't think of was the bit about device attrition.
Really great you pointed that out since the negative aspects of Spotify
not supporting old devices is enormous.
Such as the throwing away of toxic electronic objects and the
manufacturing of more of them. Contributing all the more to the burning
of carbon fuels and depletion of the atmosphere, global warming etc.
Now fix your **bleep** software so I don't have to buy a new iPad!

Chemosavi
Regular

Let's say Spotify is conservatively worth 15 billion dollars and has 2000+ employees. What would it cost to put a couple of developers on the path of making the app work on old devices. You know, the ones you originally made it for. Or rather, how big a nick would it be from 15 billion to fix this issue?

Silly stuff but the stuff that keeps people supporting and using the app. And not throwing out their old devices or abandoning S altogether. 

JMol
Regular

Maybe it is a Spotify & Apple strategy to sell more Ipads????... I have my old Ipad1 exclusively dedicated to Spotify since a couple of years ago... I guess a lot of people do the same... without Spotify, these Ipad1 become useless....

Evalenab
Casual Listener

I experience exactly the same issues described in this thread!

App useless since one week ago. โ€Connectingโ€.....

Evalenab
Casual Listener

Miraculously my app started to connect again!

Try and see.

Not sure but I had a serious chat with Spotify reminding them to act responsable towards a sustainable society. More people can keep their old hardwear not being forced to buy new stuff just to be able to listen to music.

Evalenab
Casual Listener

Itโ€™s a bit unstabile. Works on and off but restarting the app works most of the time. Streamed radio all evening ๐Ÿ™‚

Chemosavi
Regular
Gave up and ordered a Fire @ 40 bucks. Screw Spotify.

Milabart77
Casual Listener
WOW!! I tried, it does work right now! THANK YOU Evalenab and THANK YOU
SPOTIFY!!!! ๐Ÿ™Itโ€™s highly appreciated!

elvioms
Regular

Still not working ๐Ÿ˜ก

Chemosavi
Regular
Just stopped working for me. Bad Spotify.

Victorialand
Casual Listener

It does not work on my ipad ยฟยฟwhy?? ๐Ÿ˜ž

Chemosavi
Regular
Works on mine! Thank you Spotify! I will happily be renewing......
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