Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
This was an issue on iOS 9 and still seems to be happening on iOS 10. Spotify is using 3x more battery than any other app and accounts for about 50% of all battery usage. This never used to be an issue, and I don't understand what it could possibly be doing that is so resource-hungry. Most of my listening is via saved songs on my offline playlist, so it isn't a mobile data issue.
Anyone know how to resolve this? A music player should not be impacting device battery life like this.
Edit Oct 11 2016: Adding a screenshot since this doesn't seem to be getting any traction with Spotify. I unplugged 4 hours ago and my battery is at 13%. And 46% of my battery has been used by Spotify over the last 24 hours.
Solved! Go to Solution.
I can easily say that my battery was never the cause of the problem. After a few days of dealing with the severe drainage, I restored a backup of my phone that had an older version of spotify installed. Spotify went from 71% usage (shown in my previous post) to 15%. Seeing that percentage so low now still feels like a miracle lol.
I'm sure the batteries are causing problems for plenty of people, especially since apple can't seem to make a decent one to begin with, but the app itself also has a definite issue that the devs don't seem too concerned about fixing.
Yeah, even if it's a hardware issue, it's a hardware issue that only presents when I have Spotify running, so...who knows. Regardless, Spotify's silence about this when they are actively replying to nearly every other thread in this forum is...weird.
I hate to go all conspiracy theorist on you guys, but could this be some form of sabotage on Apple's part? Heres some fishy things to think about:
Just some thoughts from a frustrated Spotify user with a dead iPhone.
Been having massive battery drain on the iphone 7 plus with latest updates. Was only listening about 15 mins per day.... I solved the problem.
Okay, smev, I'll bite... is your implication that you solved the problem by deleting Spotify??
Andy
@smev, that's hilarious
It seems Spotify uses the Ogg Vorbis codec which I don't believe uses hardware assisted decoding on the iPhone. Correct me if I'm wrong.
Hardware codecs on iphone are: AAC, ALAC, HE-AAC, MP3.
Could be that the software codec implementation of egg vorbis on the iphone is not playing nice with the cpu ?
Decoding 320kbps on the "extreme" setting with software decoders might be hard on the cpu/battery. I'm curious to know how many people here have their settings cranked ?
Either way something is wrong, it uses 5x the battery of any other music app. The others I can leave playing for hours with almost no battery use at all.
Yep, my whole library is Extreme quality. That is a heck of a theory.
I don't see why anyone with a recent phone wouldn't have it set to extreme. I guess someone needs to redownload their music at the "recommended" setting to confirm this. If thats the case it's a little ridiculous not being able to run 320kbps, you know its not 1982 anymore.
I think the Ogg Vorbis theory is the best one on this thread. Makes sense with the offline listening still draining battery, and with why Spotify is the lone audio app I have that drains the battery so fast. Maybe the iOS 10 update has a bug that exacerbates the problem, because I didn't notice it until the iOS update.
So I am a new Spotify user. I am testing Spotify on my iPad. Now, here is my 2 cents. As you can see from the screen shot, Spotify is using the same percentage of battery as Modern Combat 5 in about the same amount of time. Now how can this be? MC5 Is extremely CPU heavy 3D game. Spotify is a music streaming app. No 3D Graphics, just music playing. Like seriously, how can this be? Well, i think you guys are right. I think apple is playing some sort of sick joke, and probably doing sabotage somewhere in the code. They did have a disagreement over billing, so this could be a possibility. OR maybe the devs did just make a mistake and perhaps over looked some code somewhere in the Spotify app. Who knows? But I think there will probably be a fix soon, because this kind of battery usage is fairly unacceptable. And it's also suspicious, because "Apple Music" happens to be extremely efficient. I'll tell you what though... if the problem doesn't get solved within my 30 day trial, probably going back to Apple Music. That, or just sell my iPad, and get a Microsoft surface, or go back to laptop computing again. Cause lately, I'm very tired of being limited. I really switched to Spotify for the EQ. Why cant apple release a custom EQ for their music player?? You know they could, but they want to be some sort of huge douche and not do this for some odd reason. I'll tell you what though, if someone uncovers some sort of code sabotage on apples part, I will just say bye to apple altogether. My apple stuff is nice, but android definitely has come a long way since i last used it in 2010. And last time i checked, apple hardware has decent resale value
If missing hardware decoding capabilites are the issue then I'd assume that the problem affects all quality settings, only in varying degrees.
Same issues for me on iphone 6s. I think Apple are behind it in order to et people to switch over to Apple Music. Seriously contemplating a Samsung. I don't think it's Spotify to blame here but they could at least reply to our concerns here. Are their customers not important to them???
Yeah, it's baffling to me that there are moderator responses to every single other thread in this forum, but not this one with 8+ pages of documentation and reporting. Like if nothing else a "thanks guys, we'll escalate this and see if there's any official word" would be appreciated.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…