Spotify crashes when i search for songs in a playlist and try to swipe them into my queue

[Kipfal]

Plan

Premium

Country

Austria

Device

iPhone 15

Operating System

iOS 18.3

My Question or Issue

My Spotify App always crashes when i search for a specific song in a playlist and try to swipe it into my queue. However, i can add it normaly over the playlist or over the 3 dots next to the song. I already tried unisntalling and reinstalling, even a clean reinstall like its said on other posts, nothing works.  Its really annoying and i dont know how to fix it. The error occuerrd like an hour ago and i cant find anything related to this problem. Help would be greatly appreciated. 

[Dessi]

Hi there @Kipfal,

Thanks for reaching out and welcome to the Spotify Community!

It's worth checking if this is account- or device-related by testing this out on a different device, as well as asking a friend or relative to log in their own account on your phone to see if they experience the same issue. Another thing that I'd recommend is a soft reset by following these steps:

1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button.
4. When the Apple logo appears, release the side button.

You mentioned performing a clean reinstall, but I just wanted to confirm if you've followed these steps to do so. Can you also check if there are any pending Spotify updates?

Keep us posted.

[Kipfal]

Thanks for the quick reply.

It looks like an account problem because it's working perfercetly fine with another account. However, with my account, it still crashes like in the video i attached. The soft reset sadly didn't do anything.

Yes, i followed the steps one by one, but that also didn't work and there are no pending updates for spotify in the app store.

[Dessi]

Hey @Kipfal,

Thanks for the reply and the cooperation!

Since this doesn't happen with a different account, something you may want to consider is creating a new one, but before that I also wanted to check if clearing the queue would help. Afterwards, you can also try logging out and back in twice in a row to make sure everything's synced. You can then check if the app continues to crash when searching for a song and trying to add it to the queue. 

Also, does this only happen with this specific playlist or is it across all of them? And is it only when you're searching in the playlist itself or in the app's search bar as well?

We'll be on the lookout for your reply.

[Kipfal]

clearning the queue and logging in didn't help either. It only crashes when im tyring to queue up a song from a playlist, otherwise it works fine. It crashes in every playlist - the rest is not effected.

[Svenwielinga]

I have exactly the same! Since today…

[Svenwielinga]

it happens when i search in a playlist, not when you scroll through the list

[Kipfal]

Yep same, still don’t know how to fix it. I really don’t wanna delete my account 

[Maniura]

Anyone figured out how to fix it? This’ve been happening to me for last two days and it’s soo annoying 

[xyco]

Plan

Premium

Country

Czechia

Device

iPhone SE 2022

Operating System

iOS 17.6.1

I know that there is a similar post to it, and I tries the solution but it didnt worked. It started this morning out of nowhere. I can normally put songs in queue but when I search for a song and put it in queue it crashes. When it first happend I put there like 1 songs than another and it crashed. I tried some of the “solutions” I found, but it didnt worked for me. I deleted cache, redownloaded songs, redownloaded spotify, restarted my phone and I uninstalled it turned off my phone turned it on redownloaded it still didnt worked. I still have the problem after 12+ h so thanks for any other solutions.

[Vasil]

Hey folks,

Thank you for all the reports!

In order for us to take a deeper look into this issue, please let us know the following info:

• Your device's model
• Its OS version
• Your Spotify app version

Many thanks in advance 🙂

[Kipfal]

The device is an IPhone 15

ios: 18.3.1

spotify version: 9.0.18.548

[Maniura]

Device: Iphone 13

Ios:18.3.1

Spotify version :9.0.18.548

[Andromedae]

I’m also facing the same issue. Did you find a solution to this?

[Andromedae]

Device - Iphone 16

iOS version - 18.3.1

Spotify version - 9.0.18.548

[xyco]

Device: iPhone SE 2022

iOS: 17.6.1

Spotify ver.: 9.0.18.548

[primarinas]

having the same issue only started both my iPad and my phone, started around yesterday evening

[primarinas]

Device- Iphone 15

ios - 18.3.1

spotify version - 9.0.18.548

[Octavianus]

Hi, I have the same problem. It occurred after installing the latest Spotify update.

Model: iPhone 12

OS: iOS 18.3.1

Spotify version: 9.0.18.548

[#20]

Meu Spotify está fechando ao colocar música na fila arrastando