Spotify doesn't connect to SONOS speakers when on shuffle

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Spotify doesn't connect to SONOS speakers when on shuffle

Oneluke
Casual Listener

Plan

Premium

Device

iPhone X

Operating System

iOS 12.3

 

I have two Play 1 Sonos speakers (in a stereo pair) and I can't connect to them via Spotify. They show up in the devices list and when i tap on them it just tries to connect for 10 seconds and then stops.

I can, however, connect with the speakers through the Sonos app und use Spotify from there wihtout any problem. Because of this I belive this is a problem with the Spotify app and not the phone or speakers. Is there any way to fix this?
(I have already restarted my phone, restarted the speakers, reinstalled the Spotify app and updated my phone and the speakers to their latest software.)

 

Edit: the speakers work abolutely fine when I play song without shuffle on. The second I turn on shuffle, the spotify app disconnects and won't reconnect.

3 Replies
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Re: Spotify doesn't connect to SONOS speakers

Jeffrey59
Casual Listener

What is the fix for this.   This is very frustrating. 

 

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Re: Spotify doesn't connect to SONOS speakers when on shuffle

Moderator
Moderator

Hey @Oneluke and @Jeffrey59,

 

Thanks for posting about this in the Community!

 

Could you see if the answer in this thread helps you solve the issue?

 

If not, feel free to get back to us and we'll see what we can suggest next.

 

Thanks!

 

PeterModerator
 
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Re: Spotify doesn't connect to SONOS speakers when on shuffle

Oneluke
Casual Listener
Thanks, but the problem seems to have disappeared with a newly released spotify update.
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