Announcements

Spotify/iPhone trouble

Spotify/iPhone trouble

jjaaggoo
I'm also experiensing problems syncing any playlist or track on my iPhone5. "Available Offline" is turned on but nothubg is happening, I've tried switching it off and on, redterting the entire phone etc. The playlist however syncronizes on my windows 8 computer without any problem. Please fix this becauae if I can't use offline mode on my iPhone spotify is pretty much useless to me then 😞
Reply
7 Replies

Liam

Hi, and welcome to the community!

 

Does it say it is downloading?

 

Have you allowed downloading on 2G/3G/(4G)?

 

Liam

jjaaggoo
Jupp, I've allowed 3G downloading, actually I've tried everything explained under "help" for offline playlist.
It doesn't say anything about downloading

Joe

Just need to clarify - are you trying to download spotify content to your phone or synch local files from your PC?

 

Edit

How much free space does your phone have?

jjaaggoo
i'm trying to sync. spotify playlists to be available "offline".
Not sure how much free space I have on my phone, didn't think it mattered?

Joe

If you have less than 500MB of space, spotiy can't download any music to your phone.

ayoobrandon

im having same problem i have a iphone 3g with over 1gb

Joe

Could you take a look at the steps in this post. If they don't resolve your issue, please give details of exactly what iyou are trying to do and what isn't working. Your spotify and iOS versions and mobile device type will be helpful. Thanks.

Suggested posts

Env: prod