Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify on iPhone 6 doesn't start

Spotify on iPhone 6 doesn't start

Plan

Premium

Country

Germany

 

Device

iPhone 6

Operating System

iOS 10

 

My Question or Issue

Whenever I tap on Spotify, it doesn't open.

And I mean it, there's no crash it seems.

The app doesn't even start, the icon seems to gray out a little, so it registered a hit, but nothing happens.

It just happened one day a few weeks ago, and hasn't worked since.

There was no update that occured, or at least none I'm aware of.

I deleted the app and every data attached to it.

When I reinstalled, it even said it would install a version that works on this version of iOS, but it's still the same.

 

Does anyone know how to fix this, I'm absolutely desperate.

Reply
1 Reply

Hey @Monica1213, welcome to the Community.

Hope you're doing great!

 

Could you try updating to iOS 12.4.3?

 

Thanks 🙂

Suggested posts