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Spotify playing random on iPhone

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Spotify playing random on iPhone

My Spotify just yesterday started randomly skipping and playing songs while I wasn’t doing anything just sending a message on Instagram and it was also randomly playing songs today when I wasn’t using the app 

Plan

Free

Country

Massachusetts 

Device

iphone 7 

Operating System

iOS 13

 

My Question or Issue

My Spotify just yesterday started randomly skipping and playing songs while I wasn’t doing anything just sending a message on Instagram and it was also randomly playing songs today when I wasn’t using the app 

Reply

Accepted Solutions
Marked as solution

Hey there @bvf-w9ca_3ozd

 

Thanks for reaching out - we’re here to help.

 

If you notice any suspicious activity on your Spotify account, always follow the steps below first:

  1. Open the Reset Password form in a private/incognito window and create a new, strong password; 

  2. Open your Account Page, scroll down and click on SIGN OUT EVERYWHERE.

We also suggest you check this page on how to secure your Spotify account as well as this one in case you find yourself in similar scenarios. 

 

Hope this helps. Keep us posted!

Mario Moderator
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View solution in original post

1 Reply
Marked as solution

Hey there @bvf-w9ca_3ozd

 

Thanks for reaching out - we’re here to help.

 

If you notice any suspicious activity on your Spotify account, always follow the steps below first:

  1. Open the Reset Password form in a private/incognito window and create a new, strong password; 

  2. Open your Account Page, scroll down and click on SIGN OUT EVERYWHERE.

We also suggest you check this page on how to secure your Spotify account as well as this one in case you find yourself in similar scenarios. 

 

Hope this helps. Keep us posted!

Mario Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

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