Spotify stops playing the music when iPhone blocks manual or automatically..

[inedv13]

Need help! when i go running and start a playlist... suddenly the phone blocks away so the music is playing algo stops, and when i try to play it again when blocked nothing happens...it starts but with no sounds.

[ThePeaceLounge]

Hi indev13, can you provide more detail on this? 

- What iPhone/iOS are you using?

- Do you have a premium subscription?

- Are you using any fitness tracking apps or other background tasks on your phone?

Kind Regards,

The Peace Lounge 

https://open.spotify.com/artist/0QbrkwTOfnZeKSvMVMEDSh

[inedv13]

Hi! Yes

My iphone is 6S

i have a premium subscription

and not using any other app besides Spotify or whatsapp at the same time..

thanks!

[ThePeaceLounge]

So to confirm, Spotify stops playback when your iPhone locks?

Thanks.

[ThePeaceLounge]

Hi Indev13,

Did yuo have any luck with your problem?

[imkangarue]

So with a similar problem I had. I made sure to close all other apps in my phone and then I restarted my phone and it seemed to work again. If it doesn’t try deleting the app and re-downloading it?

[ThePeaceLounge]

Hi! Sounded to me like an under-the-hood problem with Apple's auto detection features (the pop-up below the multi-task view when you plug in your headphones). If Sportify is the last running service it should stay working. I would imagine even plugging in your headphones, opening spotify and closing it before re-opening it to run should ensure this never happens! Hope this helps. 

P.S. I doubrt the problem is the Spotify app itself so I'll keep looking online for you!