Super slow app start on iOS 12

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Super slow app start on iOS 12

fraenko
Regular

Plan

Premium

Country

Germany 

Device

iPhone 6

Operating System

iOS 11.4 / 12 (beta 8) 

 

My Question or Issue

I compared fresh Spotify installs on iOS 12 with iOS 11:

Spotify on iOS 11 needs 3,25s

Spotify on iOS 12 beta8 needs 8,30s

 

Can you please do something about it?

I know it's a Beta and you're not allowed to publish App-Updates that target iOS 12, but I hope for an Spotify-Update as soon as iOS 12 gets released so that the launch times are at least the same.

 

8s are super annoying! Apple Music starts in 1,8s on iPhone 6...

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Solution!

Re: Super slow app start on iOS 12

Rock Star 16
Rock Star 16

Hey @fraenko, welcome to the Community.

Hope you are doing great!

 

@Billy-J is right. iOS 12 is still on Beta and that's the reason you are experiencing it. I'm on Developer Beta 8 as well on my 5s and I can open the app in around 5 seconds.

 

If you would like, you can sign up for the Beta version of Spotify :)

 

Another thing, Apple doesn't allow third party apps to update their apps so they can support an unreleased version of their software.

Until iOS 12 is officially released Spotify can't officially support it :)

Hope you understand!


Have a great day! :)

LoxerRock Star 16
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Note: I'm not a Spotify employee.
4 Replies

Re: Super slow app start on iOS 12

Rock Star 21
Rock Star 21

Hey @fraenko,

 

Sorry to hear this. No worries - help’s here :)

 

Thanks for your report! iOS 12 is still in beta, and things can still change. That's why Spotify doesn't support beta versions at this moment. I'll pass your report on to the relevant folks. I recommend you to use the latest stable version available to get the smoothest Spotify experience possible.

 

I hope this helps :)

Billy-JRock Star 21
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Solution!

Re: Super slow app start on iOS 12

Rock Star 16
Rock Star 16

Hey @fraenko, welcome to the Community.

Hope you are doing great!

 

@Billy-J is right. iOS 12 is still on Beta and that's the reason you are experiencing it. I'm on Developer Beta 8 as well on my 5s and I can open the app in around 5 seconds.

 

If you would like, you can sign up for the Beta version of Spotify :)

 

Another thing, Apple doesn't allow third party apps to update their apps so they can support an unreleased version of their software.

Until iOS 12 is officially released Spotify can't officially support it :)

Hope you understand!


Have a great day! :)

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Super slow app start on iOS 12

fraenko
Regular

Another thing, Apple doesn't allow third party apps to update their apps so they can support an unreleased version of their software.

Until iOS 12 is officially released Spotify can't officially support it :)

Hope you understand


 

Yeah I know about this rule from Apple.  I just wanted you guys be informed about that issue. 

I'm a iOS developer too and sometimes you forget about testing on slower devices and some performance issues get overlooked because current iPhones are super fast.

Re: Super slow app start on iOS 12

Rock Star 16
Rock Star 16

Hey @fraenko,

 

Thanks again for taking time to write it!

That's really amazing, having the chance to shape the future of tech :)

Rest assured that the right folks at Spoitfy will receive your feedback about this ;)

 

Have a great week ahead! :)

 

 

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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