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app iphone

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app iphone

my app keeps freezing!!

i have tried to shut the app down and start it up again, rebooted my iphone and it still doesnt work!! is there a number to call spotify on or is it up to other spotify premium users to solve this prolem for me??

thanks

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Marked as solution

Hi there! Sad to see you're having issues with the app! 😞 You say it keeps freezing? Which iPhone is it you're using? Try closing all other apps you have running. If the problem persists, consider trying a hard restart (holding the home and power button for 5 seconds) and if you're still having trouble, it may just be your phone lacking in performance - are you having any issues with other apps running slow or under performing? Anyway hope I could help 🙂 Good luck!

-Bradley

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1 Reply
Marked as solution

Hi there! Sad to see you're having issues with the app! 😞 You say it keeps freezing? Which iPhone is it you're using? Try closing all other apps you have running. If the problem persists, consider trying a hard restart (holding the home and power button for 5 seconds) and if you're still having trouble, it may just be your phone lacking in performance - are you having any issues with other apps running slow or under performing? Anyway hope I could help 🙂 Good luck!

-Bradley

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