bug: Spotify Connect and Play Queue

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bug: Spotify Connect and Play Queue

Dirk-Jan
Newbie

I use my iphone to play music on my Bose Soundtouch via Spotify Connect.

When I add a song in the play queue on my iphone it is visible (as a manually added song, indicated by a green dot on the left).

But the song is not played on the bose. All manually added songs get skipped and it plays the next 'auto-added' song.

7 Replies

Re: bug: Spotify Connect and Play Queue

Peter__
Community Legend

I'm wondering do certain Connect devices not support play queues. Might be worth asking Bose and/or Spotify support directly. 

 

If you have Twitter, following and dropping a Tweet to @SpotifyCares (English), @SpotifyAyuda (Spanish) or @SpotifyAjuda (Portuguese) is often the fastest way to get a reply and they can deal with the majority of issues excluding payment/billing issues.

Alternatively, you can email them (in any language) using the online contact form. There is also a special contact form if you can't remember your login details or the email address on your account is incorrect. The contact form support team should be able to handle absolutely any issue you are having!

When getting in touch via the contact forms, if you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the support agents will get back to you as soon as possible.

Peter
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Re: bug: Spotify Connect and Play Queue

ferglobal
Newbie

Apparently it is a known bug, I was talking to the Gramofon support and it happens with other devices, not only Bose speakers or Gramofon. They've reported it directly to Spotify last week. Hopefully they listen to a partner more "quickly" and get it sorted soon.

Re: bug: Spotify Connect and Play Queue

Hmppppp
Casual Listener
I can confirm more or less same behaviour with Denon HEOS. I think it is unacceptable that such fundamental features does not work...

Re: bug: Spotify Connect and Play Queue

Major_Error
Casual Listener

Added wrinkles:  Nexus 10 tablet controlling a PC.

-A track manually-added from the tablet plays properly, however the tablet will display the the track that would've played otherwise.

-play queue accepts multiple manual-adds from remote device, but only first track is listed/played.

-manual-adds on PC work as expected; tablet queue lists only first track, displays info/progress of next non-manual track, repeating incorrect display as necessary.

-skipping to a manual-add briefly displays correct info on the tablet, but replaces it with incorrect track as mentioned above.

-skipping from one manual-add to another, incorrect display on remote device continues.

Re: bug: Spotify Connect and Play Queue

leidan
Newbie
Still not solved 17th of Jan 2015. I've got a Gramofon and controlling it from an Android phone (opo).

Re: bug: Spotify Connect and Play Queue

MattSuda
Community Legend

Last thing I heard from the developers is that they know about the bug and it will be some time before it's fixed.

 

Hopefully sometime this year. No promises on an exact date. 

Re: bug: Spotify Connect and Play Queue

heols
Newbie
Same problem on Android connecting to a Libratone Zipp.
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