[iOS] music stops after 2 minutes

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[iOS] music stops after 2 minutes

heartsacred

Hi!

I am updated to the most recent app on my iPhone 8.   I do not have Premium. The music will suddenly stop, whether during a song or during an ad, every 2-3 minutes. Hope this will be fixed in the next release.  Generally the screen is off at the time and it has happened both on low power mode and regular.

 

Thanks!

Steph

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Billy-J

Hey @heartsacred, thanks for reaching out to the Community!

 

Could you let me know if this happens after you do a clean reinstall of the app following these steps?

 

Let me know how this goes!

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Marked as solution

Billy-J

Hey @heartsacred, thanks for reaching out to the Community!

 

Could you let me know if this happens after you do a clean reinstall of the app following these steps?

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

heartsacred

I appreciate your time and reply!

Jeremy

Hey there @heartsacred,

 

Thank you for getting back in touch with us.

 

We're really glad to see that everything works as expected for you again.

 

If anything comes up we're always one reply away. We're happy to help!

 

Cheers 🙂

JeremyModerator
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Live, love, laugh and listen to music 🙂

Flexo013
Do you also have one of these for Linux (Ubuntu)?

Eni

Hey there @Flexo013,

 

Thanks for getting in touch about this. 

 

We don't actively support Linux, so the features can vary from other operative systems and the behavior of the app can be different. We recommend checking out our Linux help board for suggestions from fellow Linux users.

 

Hope this info helps. If you have any questions, just let us know.

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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